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Brite White

Brite White

www.britewhitesystem.com
What is your customer experience with Brite White?

Brite White Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Brite White has a 1.0 star rating from 1 review and overall customer sentiment is mostly dissatisfied; this summary reflects common Brite White reviews and experiences.

Positive Feedback

One reviewer distinguishes the company from similarly named brands and notes the business claims BBB membership.

Negative Feedback / Risk Areas

  • Recurring Brite White customer complaints about unexpected billing and auto-ship charges.
  • Difficulty obtaining refunds and unclear return process.
  • Poor customer service accessibility and unauthorized charges reported.

Key Takeaways for Future Customers

  • Check terms before accepting free trials to avoid future billing.
  • Document calls and expect challenges securing refunds.
  • Monitor statements for unknown charges and be wary of subscription enrollment.
View full overview ›

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Show reviews that mention
items brights customers item return website returning items treat customers customers because white brights
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Jean C Juh

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Returning items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Im strongly not satisfied with the way you treat customers, because I need to return an item I have purchased from white brights website I couldnt find the way to do my return.

Preferred solution: Full refund

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Anonymous
map-marker Marco Island, Florida

CEO

AI Highlights
  • - BEKS Inc. dba BriteWhite is not affiliated with the BriteWhite Teeth company.
  • - It does not offer samples and is in good standing with the BBB.

To clarify our good name "BriteWhite" let me explain that we are NOT affiliated with the BriteWhite Teeth company that offers samples. BEKS Incorporated dba/BriteWhite Teeth Whitening Systemtm does not offer samples.

We are a legitimate company that also fights this "scam" company.

We have tried to get this company out of the business for years - please let your readers be known that we are a company in good standing and also belong to the BBB! Please feel free to call us.Thanks,Joyce Osborn/CEOBriteWhite Teeth Whitening Systemwww.britewhitesystem.comwww.britewhitemini.c Free 888/582-****Fax 205/384-****

Loss:
$5000
View full review
Ronald S Aha

Canceled Product and four six months later got Bill

AI Highlights
  • - Brite White auto-billed three months if not canceled; I canceled, thinking $2.49.
  • - Six months later a $39.95 charge; credit promised, not given.

I fell for the Brite White Scam. After I received the sample and read the fine print I realized that if I did not cancel, Brite Wite would bill my credit card for a three month supply. I immediately canceled the product and thought I was out the sample cost of 2.49.

Then six months later my credit card was billed 39.95 by Brite Wite. I called they said it was a billing error and would credit my credit card. After a week no credit. I was informed by my credit card that a vendor has 30 days to post a credit. Now I must cancel my credit card to protect myself form Brite Wite having another billing error.

Loss:
$39
View full review
Owen Mxm

Brite White Tooth Whitening took money from my acct without my authorization

AI Highlights
  • - Charged $87.47 at the start of July and again on July 26.
  • - No refund after contacting them.
  • - I consider it a scam.
  • - I will report to Florida AG.

after sending in for a free trial of Brite White Tooth Whitening system, using my debit card, I was charged 87.47 at the beginning of July and again the 26th of July. On calling them, after I finally was able to get a phone #, I could get no satisfaction about refunding my money..It is nothing but a scam.

I will be turning this over to the Attorney General of Florida, as this is the only address I have for this company..I have heard they are out of Canada or Panama. I hope to hear from others who have been scammed by this company.

Loss:
$87
View full review
1 comment
Guest

We are not affiliated with this company that is scamming a "LOT" of people and also hurting our good name. We have been in business for 30 years, our BriteWhite has been in the market since 2004, with FDA, CE and CSA Clearance; however, this company is hardly 2 years old and have learned all the ropes to being crooked and getting money they do not merit. They have learned how to rip people off, steal their money and change names making it difficult to catch up with them. If you want to know what to do, please contact me for more information. My toll free is 888/582-****. We are a real company, with real people and provide "all" the digits to our phone number, plus provide quality products, but we do not offer samples. If you notice, they do not give out their whole number making it hard to catch up with them.

My best regards,

Joyce Osborn/President/CEO

BriteWhite Teeth Whitening System

Toll Free 888/582-****

Direct 205/384-****

claytonclan

I was charged $87.47 10 days after I was charged $3.87 plus .04 (foreign transaction) for the free t

AI Highlights
  • - Charged $87.47 after a $3.87 charge and a $0.04 foreign fee for a free trial.
  • - No product has been received since the free sample.

I was charged $87.47 10 days after I was charged $3.87 plus .04(foreign transaction fee) for the shipping on a FREE trial. I have not received any more product since I received the free sample.

I was not aware I would have any future charges. Nor was I aware I would have to cancell or call or contact Dazlingbrite to protect myself from future charges to my credit card.

I was not aware I would have a foreign transaction fee in the first place, either!

I have tried to call but have been unsuccessful in reaching someone to speak to.

View full review
1 comment
Guest

I, too, fell for these scammers. Was charged the $87 plus 2.19 fee twice but only received one package.

I did inform them I did not want the product after they charged me for the second kit only a couple of days after my initial package arrived. Didn't receive it or my money back. I am dealing with my bank now to remove these charges.

They are definitely scammers. I wouldn't put that *** in my mouth!

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