Brio Solar Energy
Brio Solar Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brio Solar Energy has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t know yet", "run!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Rougemont, North Carolina
I have trouble with the system and need help,it is still under warranty
I need someone to get in touch with me quickly as we have a leakage into bedroom from probably the screws in roof,someone needs to come and fix it immediately.I have tried and tried to get in touch with someone for dayS.The system is still under warranty and I expect a response now,I hope I dont have to take further action my number is 828 524 ****
User's recommendation: Don’t know yet
Rougemont, North Carolina
Trouble
Its leaking in bedroom bad please contact me immediately call 828 524 ****. Its hope it doesnt rain again before you solve this matter.
Thank you. Shirley Tallent
They suck!!!
4 months and still not powered up. Making payments on a system that's not even hooked up.
Can't get anyone to call me back. If I stop making payments, they will probably lien my house.
- Customer service
- Non responsive
- Address that cannot be verified
Preferred solution: Deliver product or service ordered
User's recommendation: run!!!
Company is NOT trustworthy and falsely represents themselves
This company sells solar panels for homes. They send out reps in the evenings and say they are with your energy company.
They ARE NOT. I verified with my energy company and this is ILLEGAL. They ask you if you have good credit (yes, really) and set up appointments to review costs and savings of solar panels. Because my power company is actually doing an incentive right now, I set an appointment.
THEY NEVER SHOWED UP. And thankfully as I then read reviews and tried to call them.
The have many 'departments': Customer Service, Project Managers, Permitting, et al. NO ONE ANSWERS the phone and no one calls you back.
Their website has a place for "Help Tickets" that has been disabled.
Their positive reviews (few) must be from family or friends.
DO NOT trust them. They are shady at best and illegally representing themselves.
Run.
- Address that cannot be verified
- Non responsive
- Customer service
Preferred solution: Let the company propose a solution
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