Brio Solar Energy Reviews
Brio Solar Energy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brio Solar Energy has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating. Recent recommendations include "Don't know yet" and "run!". Reviews highlight Brio Solar Energy reviews showing customer complaints about billing and customer service and concerns about high price level.
Key Takeaways for Future Customers
- Expect slow or no response on warranty and installation issues.
- Verify sales rep identity before agreeing; some reports of misrepresentation.
- Prepare for billing disputes and persistent customer service gaps.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing while system not powered up.
- Poor customer service and unreturned calls leading to escalation risk.
- Reports of leakage and unresolved warranty repairs.
Positive Feedback
No clear positive feedback in the recent reviews; few reviews are critical and recommend caution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brio Solar Energy has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating. Recent recommendations include "Don't know yet" and "run!". Reviews highlight Brio Solar Energy reviews showing customer complaints about billing and customer service and concerns about high price level.
Key Takeaways for Future Customers
- Expect slow or no response on warranty and installation issues.
- Verify sales rep identity before agreeing; some reports of misrepresentation.
- Prepare for billing disputes and persistent customer service gaps.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing while system not powered up.
- Poor customer service and unreturned calls leading to escalation risk.
- Reports of leakage and unresolved warranty repairs.
Positive Feedback
No clear positive feedback in the recent reviews; few reviews are critical and recommend caution.
Rougemont, North Carolina
I have trouble with the system and need help,it is still under warranty
- - Urgent: bedroom leak likely from roof screws; needs immediate repair.
- - Under warranty; expects a prompt response after days of trying to contact.
I need someone to get in touch with me quickly as we have a leakage into bedroom from probably the screws in roof,someone needs to come and fix it immediately.I have tried and tried to get in touch with someone for dayS.The system is still under warranty and I expect a response now,I hope I dont have to take further action my number is 828 524 ****
User's recommendation: Don’t know yet
Trouble
Its leaking in bedroom bad please contact me immediately call 828 524 ****. Its hope it doesnt rain again before you solve this matter.
Thank you. Shirley Tallent
They suck!!!
4 months and still not powered up. Making payments on a system that's not even hooked up.
Can't get anyone to call me back. If I stop making payments, they will probably lien my house.
- Non responsive
- Address that cannot be verified
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: run!!!
Company is NOT trustworthy and falsely represents themselves
- - They misrepresent as an energy company; this is illegal.
- - Appointments to review costs; they never show.
- - No one answers calls; tickets disabled.
This company sells solar panels for homes. They send out reps in the evenings and say they are with your energy company.
They ARE NOT. I verified with my energy company and this is ILLEGAL. They ask you if you have good credit (yes, really) and set up appointments to review costs and savings of solar panels. Because my power company is actually doing an incentive right now, I set an appointment.
THEY NEVER SHOWED UP. And thankfully as I then read reviews and tried to call them.
The have many 'departments': Customer Service, Project Managers, Permitting, et al. NO ONE ANSWERS the phone and no one calls you back.
Their website has a place for "Help Tickets" that has been disabled.
Their positive reviews (few) must be from family or friends.
DO NOT trust them. They are shady at best and illegally representing themselves.
Run.
- Customer service
- Address that cannot be verified
- Non responsive
Preferred solution: Let the company propose a solution
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