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Verified Reviewer

Coffee pot broke

My coffee maker is less than 6 months old, item number 50042. The handle completely came off while washing it in the sink. Not surprised, the first one I ordered came in the box broken. Didn't think much of it and exchanged it, now this one breaks. I call customer...
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ID
#4133605 Review #4133605 is a subjective opinion of poster.
Preferred solution
Full refund

Failure of operation. I need your advice

Yes, I contacted you but unfortunately I did not receive any help, in fact I had to throw the machine away and buy another brand, it came out terrible, and they did not offer anything to fix it.
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ID
#3970771 Review #3970771 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer

Only had for over a year and is leaking water from the bottom

Brim Coffee - Only had for over a year and is leaking water from the bottom
The last round of cleaning I did I set up my coffee pot for the morning got up and only 1/2 the pot brewed and water all around the bottom check it cant find where is coming from did another deep cleaning and is still leaking water not very happy to spend over 100 for something that doesnt last better off going and just spending 30 and it last longer
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ID
#3868435 Review #3868435 is a subjective opinion of poster.
Location
Boise, Idaho
Pros
  • Love it brew levels cleaning program
Cons
  • Broke after 1 year
Loss
$100
Preferred solution
Fix my product

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Verified Reviewer
New Reviewer

Machine does not work, horrible customer service, want a refund

I purchased one of their machines through Amazon and has never worked!!! I have sent them all of the information they've asked for numerous times, and they keep asking for the same information over and over again. Their phones don't work so I haven't been able to get one decent cup of copy out of this expensive piece of machine. I'm frustrated, just wart my money back!!!

User's recommendation: DO NOT BUY TIS EQUIPMEMNT!!!!

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ID
#3814252 Review #3814252 is a subjective opinion of poster.
Location
Gurabo, Puerto Rico
New Reviewer

My espresso is not working