Brilliant Scents
Brilliant Scents Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brilliant Scents has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "they should be fired".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer
This company is a scam
We ordered a diffuser, that did not work correctly, and they refused to send a return label for over a month; so we sent it back ourselves. Now they are refusing to give us an exchange or refund.
This diffuser is junk and they are trash.
Every time we emailed them, we were met with combativeness and disrespect, so I had to tell them off.
This hands down is the worst company and customer service that I have ever encountered. Please stay away from the crooks because they don't care about anything but your money.
I have enclosed evidence that other customers have received a similar experience.
- Overpriced
- Will not send an exchange
- Too many excuses
Preferred solution: I want an exchange.
User's recommendation: they should be fired
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