Anonymous n Mtb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company is a scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Brilliant Scents - This company is a scam
Brilliant Scents - This company is a scam - Image 2
We ordered a diffuser, that did not work correctly, and they refused to send a return label for over a month; so we sent it back ourselves. Now they are refusing to give us an exchange or refund. This diffuser is junk and they are trash. Every time we emailed them, we were met with combativeness and disrespect, so I had to tell them off. This hands down is the worst company and customer service that I have ever encountered. Please stay away from the crooks because they don't care about anything but your money. I have enclosed evidence that other customers have received a similar experience.
View full review
  • Will not send an exchange
  • Too many excuses
  • Overpriced

Preferred solution: I want an exchange.

User's recommendation: they should be fired

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article