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Brilliant Earth

Brilliant Earth

www.brilliantearth.com
What is your customer experience with Brilliant Earth?

Brilliant Earth Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall rating 1.0 star based on 1 customer review. Consumers are mostly dissatisfied with a 100% unfavorable distribution. Reviews cite problems with customer service, discounts and special offers, and a high price level.

Positive Feedback

No positive highlights appear in the available review.

Negative Feedback / Risk Areas

  • Unauthorized credit line opened in customer’s name after purchase, affecting credit.
  • Poor customer service responses to serious account and billing issues.
  • High price level and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Read recent Brilliant Earth reviews and monitor statements for unexpected account activity.
  • Watch credit reports and contact issuer immediately if unauthorized credit appears.
  • Expect to question customer service and confirm promotion and pricing details before purchase.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Elston Ohw

Sent a credit card application in my name without my approval

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AI Highlights
  • - Two months after purchase I got a credit card in the mail.
  • - A new line of credit was opened in my name.
  • - I canceled the card; credit was affected.

Two months after my purchase I received a credit card in the mail. Checked and sure enough a new line of credit has been opened in my name. I cancelled the card of course but my credit is already affected, NOT happy.

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