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Brightwood College

Brightwood College

www.brightwood.edu
What is your customer experience with Brightwood College?

Brightwood College Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Brightwood College has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied; recent Brightwood College reviews highlight problems getting transcripts and poor customer service.

Positive Feedback

Reviewer notes the institution’s credentials but provides no positive experience with service or record access.

Negative Feedback / Risk Areas

  • Repeated customer complaints about failing to deliver paid original transcripts and long delays accessing records.
  • Poor customer service access with no live agent available to resolve issues.
  • Problems with refunds, exchange and cancellation policies and high price level noted.

Key Takeaways for Future Customers

  • Expect difficulty obtaining transcripts; check record retrieval procedures before paying.
  • Verify refund and billing policies in writing and be prepared for limited customer service support.
  • Consider alternatives if timely documentation or clear membership/subscription handling is required.
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Dena J Rsc

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Transcripts

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AI Highlights
  • - Never received paid original transcripts, ordered in 2020 and 2022 with no delivery from a closed college, and it's hard to contact a live agent.

Never received paid original transcripts and they wont send them to me. I ordered in 2020 and 2022 and not yet recieved. I understand this is a closed college but why is it hard for people to get in contact with a live agent that could help with the process im really upset to it is holding me back from my future and career

Loss:
$165

Preferred solution: Deliver product or service ordered

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Betsy Mayotte

Betsy Mayotte is the president and founder of the nonprofit called The Institute of Student Loan Advisors (TISLA). Her organization ensures that all consumers have access to free expert, neutral student loan advice and dispute resolution.

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