Osa Jod

HORRiBLE LANDSCAPING COMPANY

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Resident of HOA community in Portsmouth, Virginia. This landscaping company is trash!

No regard for peoples property and the workers do a half-a$$ job. They have two teams cutting the grass, riding lawn mowers and trimmers. Why is it I still have tall twigs that were missed? One time they completely cut one of my flower bushes that are lined in a row.

Then they do a horrible job blowing up the cut grass. I hate to see them coming! Because Im always having to go behind them to clean up their mess!

It seems like their is no pride in their work. Its nothing more than a check in a box for payment!

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Pros:
  • Nine
Cons:
  • All listed in my reguew

Preferred solution: The job done right!

User's recommendation: Don’t waste your money

Needham Hbk
map-marker Bradenton, Florida

Terrible service, terrible results, terrible local management

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They are awful. We are supposed to have various services once a month. We are only getting them once every few months like irrigation, etc. If you call the office they say they will be out, or will get back to you. They LIE like a rug. Our development looks like a weed hole. They are awful and just take the shortest route to get out of here. I would advise anyone in need of landscaping services to think twice before hiring them.
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User's recommendation: Think long and hard before hiring.

Kortnie Gof

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Verified Reviewer
| map-marker Miami, Florida

They could care less for the Public’s safety

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BrightView - They could care less for the Public’s safety
Original review Oct 28, 2022
Tuesday October 6, 2022, 1:42pm: Brightview Landscaping company vehicle, northbound on US-1, between Key Largo and Homestead Fla: was doing over 100mph in a 55mph zone, passing other vehicles on the shoulder, passing in turning lanes, cutting off other vehicles, all while trash flying out of the bed. Contacted Company representatives TWICE, there was ZERO follow up, or ZERO communication from company administration. - Its just a matter of time, before your drivers kill some innocent person SMARTEN UP!
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User's recommendation: Find a different landscape company

Ronesha Jap
map-marker Tupelo, Mississippi

Access account on line

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I called 3 different number and got the same recording each time. When I finally pressed a number for just anyone to help, stayed on hold for almost an hour trying to get someone to help me log into my account. When I did speak to someone we were still not successful
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User's recommendation: Post a technical assistance number

Anthony D Wui

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Verified Reviewer
| map-marker Falls, Pennsylvania

Not responsive

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They killed three Bush's and were suppose to come out a month ago but never heard from them after leaving more messages. I am in an HOA in Bensalem, Pa. and they have also not heard from them. Very disappointed as they are a billion dollars publicly traded company. Poor customer service.no
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Seattle, Washington

Dropping them as HOA landscaper

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They tried to change the scope of work after the contract started. They consistently do not show up. They do mediocre work at best. They neglect areas that need attention. The work on areas that need no attention. Their work ethic seems non-existent. The managers offer excuses rather than solutions.
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User's recommendation: Avoid them whenever possible.

Linda B Bwm

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Verified Reviewer
| map-marker Boca Raton, Florida

BrightView is by far the worst landscaper I have ever worked with!

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Updated by user Jan 17, 2021

Bright View has not contacted me. I suppose they are not interested in our business.

We have since hired another landscaper,It is my hope that no one hires them and has the same kind of aggravation that I had. Talking to Bright View is like talking to a brick wall!

Original review Dec 18, 2020
This company does horrible work. They lie and think it's ok. My HOA contracted with them to do an enormous amount of landscaping, aside from their regular contract. . We inherited them when they bought out the landscaper, and we already had a contract, Actually both contracts. As soon as BRIGHT VIEW took over, it all went downhill. I my self had to pull out dead plants that they planted. They never water ,the mowing is horrible. They never ever pick up anything they either mow over it or around it. Furthermore, they never take care of the trees. We have tree that are dying because they never get treated for bugs, and they never get fertilized or shaped. We have more weeds than grass.When I call to speak to someone, I'm either speaking to deaf ears or not getting answers.I could go on for hours. I would be remiss if I didn't tell everyone not to bother to use Bright View. They are way too much aggravation and certainly not worth what you have to pay!!! We have just changed our landscaper.
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Pros:
  • Have no redeeming qualities
Cons:
  • Nothing gets done right

User's recommendation: I would do the landcaping myself before ever hiring Bright View again.

Jeff B Qbv

Lousy landscaping service

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Updated by user Jun 09, 2019

Issues with Brightview have been communicated to the HOA

Original review Jun 08, 2019
The absolute worst "landscaping" company I have ever dealt with. Avoid them like the plague. I live in a gated upscale community in southwest Florida and the HOA hired Brightview because they bid $250k less than the next company. Well, you get what you pay for - totally non-compliant with the terms of the contract in terms of frequency of services. Horrible quality, lax supervision, employees couldn't care less. Foot high weeds in front "lawns." If you complain, they put you on their blacklist of people who want a "perfect lawn" - no, I just don't want weeds and brown spots everywhere and rude employees!
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Reason of review:
Bad quality

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