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Brightside Health

Brightside Health

www.brightside.com
What is your customer experience with Brightside Health?

Brightside Health Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Brightside Health has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Provides extensive mental health services.
    Cons: Cost is prohibitive for most people, Therapist did not show for first appointment.

  • Recent recommendations regarding this business are as follows: "I'm giving them another chance, so none yet".

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Media from reviews

Brightside Health - Therapist did not show for appointment
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Is Brightside Health Legit?

Trust Score is
100 / 100

Our analysis shows that Brightside Health is legit, safe for consumers to access and is not a scam. www.brightside.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Brightside Health reviews to learn more about other consumers' experiences.

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Whittaker Ybf
map-marker Charlotte, North Carolina

My card is is blocked

Got transferred to another contact, was told to wait, call disconnected after several calls, same thing. My card is blocked and I have automated bill payments pending, please fix this ASAP

View full review
Evelia Ovk
map-marker Palm Coast, Florida

Need to cancel information

Need to cancel information I have insurance do not take any money out of my account need to speak to representative

View full review
Heather N Wpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Therapist did not show for appointment

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Brightside Health - Therapist did not show for appointment
Brightside Health - Therapist did not show for appointment - Image 2
Brightside Health - Therapist did not show for appointment - Image 3
Brightside Health - Therapist did not show for appointment - Image 4
Brightside Health - Therapist did not show for appointment - Image 5

Therapist did not show for appointment. I waited 45 minutes which costed me money taking time from my job.

I work for a mental health organization and I know this is unacceptable. I also have screen shots of me waiting for her to join and screen shots of my sending her chat messages

View full review
Loss:
$50
Cons:
  • Therapist did not show for first appointment

Preferred solution: Apology

User's recommendation: I'm giving them another chance, so none yet

Pamela S Wpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Insurance approval

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They asked me to send copies front and back to support at brightside.com

Hopefully, that works, and they will let me know if my insurance provides coverage.

View full review
Pros:
  • Provides extensive mental health services
Cons:
  • Cost is prohibitive for most people

Preferred solution: Insurance verification

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