Evelia Ovk
map-marker Palm Coast, Florida

Need to cancel information

Need to cancel information I have insurance do not take any money out of my account need to speak to representative

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Heather N Wpe

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Verified Reviewer

Therapist did not show for appointment

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Brightside Health - Therapist did not show for appointment
Brightside Health - Therapist did not show for appointment - Image 2
Brightside Health - Therapist did not show for appointment - Image 3
Brightside Health - Therapist did not show for appointment - Image 4
Brightside Health - Therapist did not show for appointment - Image 5

Therapist did not show for appointment. I waited 45 minutes which costed me money taking time from my job.

I work for a mental health organization and I know this is unacceptable. I also have screen shots of me waiting for her to join and screen shots of my sending her chat messages

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Loss:
$50
Cons:
  • Therapist did not show for first appointment

Preferred solution: Apology

User's recommendation: I'm giving them another chance, so none yet

Pamela S Wpj

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Verified Reviewer

Insurance approval

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They asked me to send copies front and back to support at brightside.com

Hopefully, that works, and they will let me know if my insurance provides coverage.

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Pros:
  • Provides extensive mental health services
Cons:
  • Cost is prohibitive for most people

Preferred solution: Insurance verification

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