Brightside Health
Brightside Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brightside Health has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Provides extensive mental health services.
Cons: Cost is prohibitive for most people, Therapist did not show for first appointment.Recent recommendations regarding this business are as follows: "I'm giving them another chance, so none yet".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brightside Health has 2.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Provides extensive mental health services.
Cons: Cost is prohibitive for most people, Therapist did not show for first appointment.Recent recommendations regarding this business are as follows: "I'm giving them another chance, so none yet".
Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Is Brightside Health Legit?
Our analysis shows that Brightside Health is legit, safe for consumers to access and is not a scam. www.brightside.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Brightside Health reviews to learn more about other consumers' experiences.
Charlotte, North Carolina
My card is is blocked
Got transferred to another contact, was told to wait, call disconnected after several calls, same thing. My card is blocked and I have automated bill payments pending, please fix this ASAP
Palm Coast, Florida
Need to cancel information
Need to cancel information I have insurance do not take any money out of my account need to speak to representative
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Verified ReviewerTherapist did not show for appointment
Therapist did not show for appointment. I waited 45 minutes which costed me money taking time from my job.
I work for a mental health organization and I know this is unacceptable. I also have screen shots of me waiting for her to join and screen shots of my sending her chat messages
- Therapist did not show for first appointment
Preferred solution: Apology
User's recommendation: I'm giving them another chance, so none yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsurance approval
They asked me to send copies front and back to support at brightside.com
Hopefully, that works, and they will let me know if my insurance provides coverage.
- Provides extensive mental health services
- Cost is prohibitive for most people
Preferred solution: Insurance verification
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