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BrightLocal

BrightLocal

www.brightlocal.com
What is your customer experience with BrightLocal?

BrightLocal Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BrightLocal has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation said "Use a company that doesn't waste your time."

Positive Feedback

No positive feedback is noted in available BrightLocal reviews; consumers flag the price level as high.

Negative Feedback / Risk Areas

  • Poor communication and slow response with FAQ chatbots and no direct calls reported, reflecting BrightLocal customer complaints about customer service.
  • Billing issues and high price level are recurring concerns.
  • Overall satisfaction reflected in a 1.0 star review.

Key Takeaways for Future Customers

  • Check BrightLocal reviews before subscribing.
  • Expect possible billing friction and limited direct support.
  • Consider alternatives if prompt communication is critical.
View full overview ›

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Tonia Bzb

Worst customer communication I have ever seen.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Unable to reach anyone for an urgent billing issue for days.
  • No direct contact options; only FAQs, chatbots, and AI.

I have been trying for days to get ahold of anyone in this company to assist with an urgent billing issue no direct communication like calls are available just the usual lazy FAQ chatbots and AI this is ridiculous.

User's recommendation: Use a company that doesn't waste your time.

View full review

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