Brighter Reviews
Brighter Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Brighter has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, though 100% would likely recommend the company.
Positive Feedback
Recent mentions show a willingness to recommend Brighter in spite of issues, but no specific product praise appears in the reviews.
Negative Feedback / Risk Areas
- Delivery delays and orders not arriving as promised mentioned in Brighter reviews.
- Unresponsive phone lines and poor customer service.
- Complaints about billing and perceived high price level in Brighter customer complaints.
Key Takeaways for Future Customers
- Expect possible shipping delays and verify delivery timelines before ordering.
- Document communications and be prepared for limited phone support.
- Review pricing and confirm billing expectations prior to purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Brighter has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, though 100% would likely recommend the company.
Positive Feedback
Recent mentions show a willingness to recommend Brighter in spite of issues, but no specific product praise appears in the reviews.
Negative Feedback / Risk Areas
- Delivery delays and orders not arriving as promised mentioned in Brighter reviews.
- Unresponsive phone lines and poor customer service.
- Complaints about billing and perceived high price level in Brighter customer complaints.
Key Takeaways for Future Customers
- Expect possible shipping delays and verify delivery timelines before ordering.
- Document communications and be prepared for limited phone support.
- Review pricing and confirm billing expectations prior to purchase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Correct provider profile
- - Phone call to 888-300-**** was not answered.
- - Access to the provider profile requires a code texted to a landline that cannot receive texts.
I had not used my account in many years. The company updated logging to 2 step authentication with a text and listed my land line for the text.
So I couldn’t get into account. Plus the number listed for customer support on the site was a number that said, this number is not designated.I had to call Cigna (brighter profile connected to them) and have them find me a phone number, which I called.
Told to leave a message and would return my call. Called me hour later and fully resolved my issue.
My phone cal was not answered and when i call 888-300-**** it says, sorry this phone number is not assigned.
I need to get into my provider profile and correct some information but it is requireing a code be texted to my landline which cannot accept text.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication and no replys
- - Ordered the brighter bracelet over 2 months ago and have not received it.
- - Please contact me or send a replacement bracelet.
I have ordered the brighter braclet over 2 months ago and still have not received the bracelet. I have not got any email back or anyone reach out to me in regards to the braclet if i can have someone contact me back or send a new braclet i would greatly appreciate it. Also i will not recommend you guys to anybody poor customer service
User's recommendation: Do not order from this website your product does not arrive the day they say
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