Bright Money
Bright Money Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bright Money has a 1.0 star rating from 4 customer reviews; consumers are mostly dissatisfied and reviews show 100% unfavorable feedback.
Key Takeaways for Future Customers
- Read Bright Money reviews and check billing before supplying bank info.
- Expect subscription and membership concerns; verify charges and authorization.
- Document refund requests and disputes promptly with your bank.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and billing practices.
- Frequent refund delays or refusals and poor customer service responses.
- App and verification issues that block account updates and cancellations.
- Subscription fees taken despite cancellations, causing overdrafts.
Positive Feedback
Some users note Bright Money can help build credit.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bright Money has a 1.0 star rating from 4 customer reviews; consumers are mostly dissatisfied and reviews show 100% unfavorable feedback.
Key Takeaways for Future Customers
- Read Bright Money reviews and check billing before supplying bank info.
- Expect subscription and membership concerns; verify charges and authorization.
- Document refund requests and disputes promptly with your bank.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and billing practices.
- Frequent refund delays or refusals and poor customer service responses.
- App and verification issues that block account updates and cancellations.
- Subscription fees taken despite cancellations, causing overdrafts.
Positive Feedback
Some users note Bright Money can help build credit.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Fraud
They decide to take money from my account without authorization not once but twice. Got caught the second time and got stopped.
Now they refuse to refund the money or send the product. It doesn't matter if I talk to them through email phone or the app they have that is junk they give you the run around
- Helps build credit
- Takesoneybfrom account before scheduled day
- Poor customer service
Preferred solution: Full refund
User's recommendation: stay away from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
I never had a membership and i need my...
I never had a membership and i need my money refund now. I dont have a loan nor do I ever use bright.Need my refund I never received anymore nor were appove for anything there for money should have never came out my account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cedar Park, Texas
Bright money i need a refund for 97.00...
Bright Money, I need a refund for $97.00 you charged me for 0 services. For nothing.
This is unacceptable; I'll spend money on an attorney because this is a scam. Why would anyone give you money unauthorized for 0 services whatsoever?
- Charged me for no
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to cancel my prescription
Didn't use the money and they kept taking it out my account and I no longer needed would like for them to stop taking the money out of my account
Preferred solution: I would like for them to stop taking the money out of my account cuz I do not use the advance money at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
White Plains, Georgia
Customer service sucks when they get no damn help
I read it all the work I created a new app connect to my bank account all the information and you guys in this ***
Preferred solution: Deliver product or service ordered
User's recommendation: Delete your app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
One on that bed was he had a new phone trying to make new phone number was already connected to my bank account and then do plastic and then finally do it again I can walk you through it that's ridicu
- Account was shut down after a request for a social security number.
- A new email and account were created, keeping the old email first.
One the person something to do to you and then you said i I guess social security number and then you shut down account and then I'm okay new email a new account rather put that old email first and the whole number and then a new number huh that person look else fashion back to men and it's frustrating and then go through all hail and creation they talk to you guys and they don't get and they're taking my feet back when I miss you to customers
Saint Paul, Minnesota
It wants control of my acct thru mobile banking. I don’t use mobile banking because I got scammed in it before, the same way they wanted it. They only need my acct number if they provide a loan.
- Privacy and legitimacy concerns about bank details and Plaid access.
- Credit score fell after my husband's death, rising from 333 to 511.
First of all a legit company doesnt use mobile banking. The only want bank acct number really they shouldnt have that unless they approve a loan.
Lose my protection at bank when I supply my info to them. It appears like its only scam company ask for things like that. If there getting their payments as loan paper read, they have no bussiness in my acct. They also wanted me to use plaid company.
Just how many people get my info doing that, dont trust their way of the system. They dont belong in my acct thru mobile, its my bussiness that acct not theirs. If theyre getting their payments there is no reason why they are getting into my acct. I have had 100s of loan no one that is a true financial bussiness ever has asked for anything like that.
It makes big red lights go off due to the way they function. When I asked the rep if he allows others in his acct, his answer was no. Told him to ask the ceo if he has others in his acct. sure the answer is no.
Run my credit score than decide if you will help or not, end of story. For me if its not acceptable for their accts be violated that way, then you shouldnt be using others acct that way either. My score dropped when my husband died & I didnt make enough to cover all bills. That is what happened.
Been with my bank over 30 years, with a average of 2 loans a year, never have I not paid them back. That should represent me as a person to trust. People cases need to be judge individually not in a lump sum & compared to other profile. I am looking for a loan to get some furniture.
I am 67 & disabled. Getting up & down off the floor really sucks! Its something I need & is a emergency thing for me. Someplace will help me without invading my privacy as this company wants.
As of today my score with Trans union has went from 333 to511. That is growth that should say things about me. My aydvice is change your ways in a respectful manner. They have no bussiness in my acct.
my bank says never give anyone what they need if it ts information they shouldnt have, nor should they be asking for it. For me its past ridiculous!
Atlanta, Georgia
To cancel my subscription
Im being charged subscription fees and im not able to use the service. I canceled my membership and was charged a fee which overdrawn my account. Smh!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
You have no way to update in the app unless somebody damning their phone I can't get that information
- My old phone and the one with my number and email are broken.
- I've been trying to update my account for two days.
I broke my old phone and my phone with my number and email about that phone that can be no verification and you have no verification or change tools and the app so for two days I've been trying to update my account instead of going through the same thing you are already attached to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
Supporter |
Noida, Uttar Pradesh
Legit and safe for consumers? Think again.
- Downloaded the app by accident and never used it; charged $39 on Aug 22, 2025, with an account created in my name, and I filed a bank dispute.
I called the company and received my $39 today. To be fair, they were very apologetic, and for whatever reason, this has been happening to many of their customers, so they've been innundated with calls. So all's well that ends well.
I just filed a dispute with my bank and sent them the URL to the litany of complaints filed by so many others for the EXACT same reason.
BBB has had so many of these complaints that they've set up a special link explaining what these charges are for and why folks are finding their funds withdrawn when they check their balances. I won't have any of the nonsense, and neither should you.
Preferred solution: Full refund
User's recommendation: If you need a loan, clean out your closet and sell stuff
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There is only two legitimate reasons for them to request an account number. One, upon a credit check, issues showed up with bank accounts you have had/have now. Two, they are offering a discount of 1/4 to 1/2% for auto-pay and need to verify an account in good standing.