by ExemplaryWildebeest #12323331.0
I bought a Mont Blanc briefcase and in 2 months the strap broke. I called to get customer service and some clown named ari said no warranty even though there is nothing on line saying no warranty.
I asked to speak to a supervisor and he said to call back!!! He was rude and I suggest nobody ever buy something from this rip off company.
by PissedConsumer1013557 #10135571.8
I bought an expensive briefcase for my husband from Wilson's Leather. It expected a good quality leather as it was from what I thought was a quality company . It began falling apart after the first use and went down from there. The company would not take it back for...
by user35599622 #12063881.0
Worst ever, please stay away and spend your money somewhere where they will appreciate your business. Bought Coach Briefcase that arrived with no tags or dust-bag. Opened this issue and was offered 15% discount. Accepted this discount and was told that it will be credit to...
Best Buy does not warranty product past 2 weeks
by PissedConsumer1151080 #11510802.2
Purchase.d Item# 5496110 Platinum Briefcase 6/6/2017. Lasted about 4 months before tearing where should strap attaches to bag.
Bag is made of Ballistic Nylon. Talked on the telephone with customer service who said they do not cover products after 14 days and that I would have to go to the manufacturer of the product. They said they did not know the name of the manufacturer. However, when you look up the UPC# 600603207891 it says Best Buy C is the manufacturer.
It is a shame Bust Buy does not stand behind the products it makes past 14 days of purchase. I would not recommend purchasing anything from Best Buy due to no real customer support.
by bradginsberg #11196111.0
Bought a briefcase for over 3,000 dollars. The clasp broke. Cartier says they cannot fix it and I should call customer service. I was told by Bailey that a manager would call me in in a day or two. It has been over two weeks and I never received a call. I have...