Janie B Kmt
map-marker Chanute, Kansas

NEVER buy Bridgestone Cabinets

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Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets
Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets - Image 2
Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets - Image 3
After 4 years, the finish around our door & drawer hardware is completely failing - literally peeling off. The Bridgewood representative came out to look at the problem and even he said this shouldn't happen. However, Bridgewood is refusing to stand behind their product and claiming the finish is failing due to normal usage. Normal usage is opening and closing the doors & drawers! No, it's failing because of poor quality. I have NEVER had finish wear off a cabinet door in all the homes I've ever lived in. My recommendation is go with Crystal Cabinets!
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Loss:
$10000
Pros:
  • Yelp reviews do go around the world
  • Visibility
  • Many people can read and comment on my reviews
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

The same thing will happen with Crystal, or any other cabinet line. I have been a rep for 30 years, this is common and NOT a defective product.

In the past, people would use "backplates", behind the hardware to prevent this issue. For design purposes backplates are no longer used.

Guest
reply icon Replying to comment of Guest-1979730

very odd wear , just wondering if the customer has long fingernails.

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