New Reviewer

NEVER buy Bridgestone Cabinets

Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets
Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets
Bridgewood Custom Cabinetry - NEVER buy Bridgestone Cabinets
After 4 years, the finish around our door & drawer hardware is completely failing - literally peeling off. The Bridgewood representative came out to look at the problem and even he said this shouldn't happen. However, Bridgewood is refusing to stand behind their product and claiming the finish is failing due to normal usage. Normal usage is opening and closing the doors & drawers! No, it's failing because of poor quality. I have NEVER had finish wear off a cabinet door in all the homes I've ever lived in. My recommendation is go with Crystal Cabinets!
View full review
2 comments
#1979730

The same thing will happen with Crystal, or any other cabinet line. I have been a rep for 30 years, this is common and NOT a defective product.

In the past, people would use "backplates", behind the hardware to prevent this issue. For design purposes backplates are no longer used.

#2030620
@PissedConsumer1979730

very odd wear , just wondering if the customer has long fingernails.

View more comments (1)
ID
#1521975 Review #1521975 is a subjective opinion of poster.
Location
Chanute, Kansas
Pros
  • Visibility
  • Many people can read and comment on my reviews
  • Yelp reviews do go around the world
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article