Bridal Shoes Canada
Bridal Shoes Canada Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative overall: customers praise fast delivery and the website but report strong dissatisfaction; Bridal Shoes Canada reviews emphasize unmet expectations and poor follow-up.
Positive Feedback
Customers value the website experience and note fast delivery as a clear benefit.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive phone and email support.
- Reports of discoloured or scratched shoes and wrong sizes shipped.
- Allegations of accusatory responses, restocking fees, and high price level.
Key Takeaways for Future Customers
- Expect quick shipping but inspect orders immediately and document issues.
- Be prepared for difficulty obtaining refunds or exchanges and limited support.
- Compare prices and discounts before purchasing due to reported high price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative overall: customers praise fast delivery and the website but report strong dissatisfaction; Bridal Shoes Canada reviews emphasize unmet expectations and poor follow-up.
Positive Feedback
Customers value the website experience and note fast delivery as a clear benefit.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive phone and email support.
- Reports of discoloured or scratched shoes and wrong sizes shipped.
- Allegations of accusatory responses, restocking fees, and high price level.
Key Takeaways for Future Customers
- Expect quick shipping but inspect orders immediately and document issues.
- Be prepared for difficulty obtaining refunds or exchanges and limited support.
- Compare prices and discounts before purchasing due to reported high price level.
Media from reviews
Bridal Shoes Canada - Shoes Review
- - Paid extra for a try-before-dye fit and a tighter strap.
- - Final shoes had strap discoloration and fabric scratches.
- - They did not answer calls or emails.
They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit.
They were almost perfect but I ask for them to add another small hole in the strap to make them slightly tighter around my ankle, the serivce at that point was great! When I received them the second time, the final product, I was surprised to immediately notice the discoloration around the strap and as well as some scratches in the fabric. As these were meant to be my wedding day shoes, I was a little upset but trusted the company to respond and help fix this problem. They do not answer their phone or respond to email requests.
I am utterly shocked and disappointed that a company can still treat customers in this manner!
I am, in the end, glad I decided to purchase just the one pair and would like to warn anyone considering this company.. STAY AWAY
- Fast delivery
- Product quality
- Customer service
Toronto, Ontario
Horrible Service
- - Wrong size shipped.
- - They accused me, were rude, and wouldn't name a manager.
- - They don't answer calls or emails; I do not recommend Bridal Shoes Canada.
I recently ordered shoes on line, and the wrong size was shipped to me. When I contacted the company through email, they immediately accused me of switching the shoes myself. They were very rude and condescending and would not provide me with the name of manager and proceeded to state that the shoes did not come from their company even though I have a receipt. Furthermore, they never answer their phone and are now completely ignoring ongoing emails. I do not recommend anyone to purchase anything from Bridal Shoes Canada.
I am very shocked and disappointed.
I have contacted the Consumer Protection Board of Canada
Dallas, Texas
Horrible customer service
- - Shoes arrived discolored; they should have been white.
- - Company said they were white when shipped and demanded a restocking fee.
- - Manager wouldn't give name.
Bridalshoescanada.com has bad customer service. I bought shoes that were supposed to be white and they showed up discoloured.
I called the company and they were not interested in helping me solve the problem. They insisted that they were white when they were shipped and the only thing I could do was return them and pay a restocking fee (plus pay for S&H myself). They were a discontinued model so they were probably sitting for some time before I ordered them and they only took 6 days to get shipped to me (I'm sure they didn't change color in that period of time).
The man I spoke to said he was the manager but he would not even tell me his name. They should have seen this before shipping and should have notified me, I never should have been sold them in this condition.
Companies Similar to Bridal Shoes Canada
Birdy Grey
“I purchased a dress from Birdie Gray for my best friend's wedding, with the understanding that I could...“
Laveliya
“I receieved an email from them saying theyd process the refund. and now in another email they said its...“
Cicinia
“I ordered a standard size that I thought may fit. It did not, and I asked to exchange. They said instead...“
Destify
“Cannot speak with a person by phone or even live chat. The only way they respond is by email 24-48 hours...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.