A $26K rip-off and almost $5700 in damage due to a leak!
McParton not only failed to get the required permits and inspection when replacing our roof -- 15 months later the leak cause by his negligent work accumulated and broke through out kitchen ceiling. The job required mold remediation, replacement of a section of the roof, replacement of the wall and half the kitchen ceiling. We had no kitchen for 50 days. We are out $500 for the deductible and his shoddy workmanship caused a total of nearly $5700 in damage. He still had not complied with his contract under which he was supposed to get proper drainage on our roof and eliminate all of the pooling. Construction and Industries did nothing to help us. It was clear he'd been there before and was not afraid that they would force him to use his bond to replace our roof with a properly permitted, inspected and constructed one. They let him get away with doing a complete roof removal and rebuild job without a permit or inspection. The damage comes if we ever try to sell unless we put a new roof on the house.
Albuquerque, New Mexico
Reason of review
Resolved: It just keeps leaking
Update by user Oct 09, 2018
The issue with McPartlon Roofing has been resolved.
Original review posted by user Jul 03, 2013These clowns put an entirely new roof on my house during the summer of 2010. 2 1/2 years later, this 10 year guaranteed roof, was leaking worse than it ever did. They would only honor the warranty if I paid an additional $2000. Which I did, which extended my current warranty. Getting them to do the repair at that time was challenging. 4 months later the roof is leaking again. Like others, they will take no repsonsibility for the damage that their inferior work caused. I have had musical instruments damaged. How or why they are highly ranked doesn't make sense. Their customer service skills totally suck on top of seemingly not knowing how to install a roof that doesn't leak.
Albuquerque, New Mexico
Very bad roofer in Santa Fe, New Mexico
Brian McPartlon Roofing in Santa Fe, New Mexico, represents itself in the community as the premiere roofing company, but buyer beware. McPartlon bids jobs higher than they need be bid then hires day laborers to do the work, many of whom do not speak English and can not follow directions, and then the company pockets the cash earned by hiring lower wage employees than the job was bid to provide. I lived in a house in which the company did a complete tear off (replaced the whole roof), and it was a disaster. Debris rained down on every item in every room. Rain came through the ceiling running down walls and rafters and damaging possessions. In addition, the unskilled crew shredded the electrical wires crossing the roof, didn't even know (or acknowledge) that they had done so, and then put the new roof on top of the damage. Consequently, there was no power in half of the house when the job was done. An independent crew of electricians had to come and run new wires around the peripbery of the house. Brian McPartlon Roofing never reimbursed for their damages, nor accepted responsibility, but were happy to collect their $40,000 fee for the roof, a ridiculous amount for a less than 1500 square foot house/roof.
Mount Laurel, New Jersey
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