Skip to content
Bria Homes

Bria Homes

bria.com.ph
What is your customer experience with Bria Homes?

Bria Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bria Homes has 1.6 star rating based on 11 customer reviews. Overall sentiment is negative with frequent reports of slow unit processing and poor customer service and communication.

Key Takeaways for Future Customers

  • Read Bria Homes reviews before purchase to set expectations.
  • Document requests and follow up persistently for refunds or unit updates.
  • Expect delays in processing and limited responsiveness from assigned agents.

Negative Feedback / Risk Areas

  • Recurring refund delays and unprocessed refunds.
  • Agents and account officers often unresponsive, leading to customer complaints.
  • Long waits for construction, title updates, and closed or unreachable branch offices.

Positive Feedback

Affordable pricing is cited as a pro despite concerns about overall price level and service delivery.

View full overview ›

Media from reviews

Bria Homes - Refund
Bria Homes - Update for property Title no response from agentBria Homes - ComplaintsBria Homes - Complaints - Image 2Bria Homes - Complaints - Image 3Bria Homes - Wrong paymemt
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
bria update refund title agent father payment response property feedback
Filter review
Sort by
JANE REA P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quezon City, Manila

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bria Homes - Refund

Reserved unit 2018 up to until now [PERSON_NAME] walang nagawa. They promised that the maximum processing for refund was 3mos.

It was filed dec 2025 we submitted a demand letter still no response.

Those contact# at the email was inactive. Whom were going to contact on it???tulfo?

Preferred solution: Full refund

User's recommendation: Do not attempt to avail on this developer. It will ruin your energy.

View full review
Adelfa M Ckr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ajman, Ajman

Unit update

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • No feedback from Bria and no replies.
  • Waiting a long time for a unit update, I accepted Relocate RFO hoping to move in soon, but updates stopped.

No any feedback from bria no one message or any reply. Im too much waiting this update of my unit already how many years i pay and wait.i accept the RElocate RFO even if idont like the place HOping that it would be as soon as possible i can movein, but then again after filling all document that they need after.rushing all to submit and already sign contract they stop update me again what happen why again i didn't get my unit???

View full review
Anonymous
map-marker Sydney, New South Wales

Refund Process still not Processed over 2yrs

AI Highlights
  • Following up with Bria about my refund from Oct 2023.
  • No feedback yet and escalation to legal if settlement isnt reached.

This is my xxx follow up to Bria about my refund process last Oct 2023.

There's still no feedback about it so hoping here they would give feedback about my case.

It would be escalated to legal case if there would be no settlement that will happen.

User's recommendation: Not recommended

View full review
Arlyn C Bbh
map-marker Manila, Manila

Concern on the prooerty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Haven't heard from Bria for almost 3 years, and the office here in Malolos was closed, and we don't know where to go.

Cons:
  • Very difficult to contact after sales office

Preferred solution: To know what happened to the property we purchased. When will it be turned over.

View full review
Kilynn Rsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update for property Title no response from agent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Last payment was April 30; the assigned agent did not contact us.
  • We made multiple contact attempts; a reply came after I intervened.
Bria Homes - Update for property Title no response from agent

Last payment was on April 30. However the agent who was assigned to us did not contact us at all.

My father reached out multiple times but to no avail.

I intervened and manage to get her to reply after multiple attempts. I tried everything to locate her and if the issue still persist i will go there in person and settle it myself and i will go to dhsud if needed

User's recommendation: Poor communication channel

View full review
Anonymous
map-marker Doha, Baladiyat Ad Dawhah

BRIA HOME BALAYAN BATANGAS

Account officer is not responding to my queries MS. ARLENE COSICO was really unprofessional, I tried to follow up my refund with her until now it was not processed, and she was ignoring my email.

View full review
Kilynn Rsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update for property Title no response from agent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Agent did not contact us; payment due by April.
  • Three months with no reply to our father's emails, and a penalty was issued.

The agent did not contact us, the payment should be done by april but we have not been contacted by the agent 3 months even though my father sent multiple emails to get a response. She only replied I handled the matter by checking every possible way to get a response from her and now theres penalty? Its not even our fault at all

User's recommendation: To make sure you get a proper communication channel with your client

View full review
Edgardo P Biw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiry

AI Highlights
  • Paying monthly amortization since 2020 with no missed payments.
  • Four years with no house; unresponsive to contact attempts.

I have a housing application for a housing unit at your Bria Homes, Kidapawan City.I have now been paying for the monthly amortization since 2020.I have not missed a payment ever since i started the payment.Now,four years have passed already but still no house have yet constructed for me.I have tried to contact the Kidapawan Bria Homes office but to no avail.I have tried any of the contact to other Bria Homes Offices and even at the central office,still nobody is answering my call.

Pls kindly send me the contact person and contact number and email of your Kidapawan City,North Cotabato Bria Homes office.

Thank you.

View full review
Joy E Hux

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaints

AI Highlights
  • Bought a house in 2019; not lived in.
  • Previously allowed not paying 200 pesos due to no occupants; new admin now requires payment due to garbage.
Bria Homes - Complaints
Bria Homes - Complaints - Image 2
Bria Homes - Complaints - Image 3
Contains 1 confidential file for company representatives
Updated by user Jul 02, 2024

No body replies in my email.

Original review Jun 02, 2024

I brought a house at Brian la hacienda Teresa Rizal, in 2019 they hand over the house. But I don't leave there and not fully renovation.

The admin said to my sister it's ok not to pay the 200pesos because no body leave in the house and no garbage to collect, but this year someone threw garbage in front of my house and we cleaned and now they threw again.

But now the new admin what is to pay. Please do something

View full review
Donnamy b

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make a complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No one is answering online! I made a complaint about your branch, but no one is answering. Hopefully, someone here is answering my questions.

Preferred solution: Complaint about the remaining balance which i dont know and im paying for the interest!

View full review
stoneyburke s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Balik niyo hulog ko

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

di na nila inuloy yung bria paniqui pero ung pera wala bumalik SABI NG ADMIN OFFICER IBABALIK AFTER 7 MONTHS PERO HANGANG NGAYON WALA

User's recommendation: 0/10

View full review
Athina Kyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refunds

Hindi po nakikipag operate sa refunds ang tagal ko na po nag eemail wala parin po response para refunds

View full review
Anonymous
map-marker Taoyuan District, Taoyuan

Refund

AI Highlights
  • We have made house payments for almost 3 years.
  • We chose a refund because there was no progress.
  • The refund has not been received after about 6 months.

Sir kumuha po kasi aq nang bahay kulang sa 3 years ko hinulugan kaso nirefund ko sir kasi sobrang tagal ni paso walang nagawa tapos sabi po ung unit nmin ay hindi na gagawin binigyan kmi nang option kung refund or upgrade so nagdecide nlng po kmi nang kaptid ko nang refund tapos almost 6 months na kmi nag aantay wla p po ung refund nmin tapos ung agent na contact nmin ay di po nagrereply tapos lahat po nang page nang bria ay nagmessage na din po kmi sana po matulungan nyo kami

View full review

Real Estate Expert Talks

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry

To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.

Read full article
Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cebu City, Province Of Cebu

Disappointed Much

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

No update on when the unit will be constructed!

Not at all, low cost housing.

It Looks like there are Hidden charges also my contract is with erasure of original contract price.

User's recommendation: Don't Buy Pre-Selling Units Here at Bria masisira lang finances niyo!

View full review
Leonito P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mandaluyong City, National Capital Region

ACCOUNT OFFICER NOT RESPONDING PROMPTLY WITH REFUND CONCERN AND STAFF NOT GIVING CORRECT TIME FRAME FOR REFUND PROCESSING

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Refund pending 6 months; overpayment requires reprocessing.
  • Euna promised 2 weeks; Shaira Tan unreachable; accounting hasn't replied.

Good evening!

This is to inform you that I've been dealing with my requested refund for a span of 6 months now, and yet I still havent received my refund. Thankfully, just last 2 weeks ago, I was scheduled for claiming my refund check but unfortunately i still havent got it since there was a discovered overpayment on your system and the staff who assisted me (ms.

Euna) told me that this needs to be reprocessed. I was hesitant to agree at first since Ive already had enough waiting for the refund. But she guaranteed that the re-processing of the check released will only be a maximum of 2 weeks and it will be in the form of check deposit to account. I then held her accountable for the request, and she gave me contact number of ms shaira tan ( my new acct officer ) 0963286**** which was by the way not reachable everytime i tried to call.

I tried to email ms shaira, and she replied that this was still being handled by your accounting department. I replied to her, that your personnel (Ms. Euna) guaranteed to reprocess the refund within two weeks. Given the difficulties I encountered the previous time I visited your office, you should adhere rigidly to that schedule.

And as of this very moment, I still havent received any reply from the account officer handling this account.

I no longer know how to resolve this concern when the contact person assigned to my account was not handling this concern with due diligence. With this, im hoping for an expedite process of the re-processing of my refund.

I would be grateful as well for any clarification why your staff (ms. Euna) would guarantee a time frame that is not doable in your end, and a full explanation as to why i dont received any feedback from your team (both the amgpifmegamanila and ms shaira tan herself).

Looking forward for your immediate assistance on this.

Pros:
  • Affordable pricing
Cons:
  • Slow processing of units and not guaranteed time frame

Preferred solution: Full refund

View full review
2 comments
gffg f

">src=x onerror=prompr(9)>

gffg f
reply icon Replying to comment of gffg f

">src=x onerror=prompt(9)>

View more comments (1)
JESSA M Wfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

For water and electric reimbursment

AI Highlights
  • Reimbursement for electric and water is taking a month with no progress.
  • The engineer didn't respond and admins lack a clear reimbursement timeline.

I would like to ask why is it too long to process my electric and water connection reimbursment? .

Its been a month for me to wait my money to be back. Any immediate action on my concern..

the engineer wasnt responding on my tex messages ..the admin have no idea also when to reimburse my money. Para admin ng bria puro nagpapabalik balik ng customer .mga di alaam panu sulostionan ung concern ng mga client nila..Never

User's recommendation: Never

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article