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Brentwood Home

Brentwood Home

brentwoodhome.com
What is your customer experience with Brentwood Home?

Brentwood Home Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Brentwood Home has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and a recent recommendation says Don't order from this company even if at Costco.

Key Takeaways for Future Customers

  • Check Brentwood Home reviews and confirm Costco order and cancellation policies before purchasing.
  • Expect higher than average price levels and verify product options for your needs.

Negative Feedback / Risk Areas

  • Charges remaining on a credit card after a cancelled Costco order highlight billing and refunds risk.
  • Reports cite poor customer service when resolving order or refund issues.
  • Consumers note limited diversity of products and high price concerns.

Positive Feedback

No positive feedback recorded; the rating distribution shows 0% positive reviews.

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Media from reviews

Brentwood Home - Canceled order thru Costco still shows up on my credit card
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Amelia H Yte

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Canceled order thru Costco still shows up on my credit card

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AI Highlights
  • Ordered a twin mattress from Costco on July 6, 2025.
  • The first order appeared, so I canceled the second, but it still shows on my bank statement.
Brentwood Home - Canceled order thru Costco still shows up on my credit card

Ordered a twin mattress through Costco on July 6, 2025. The first one didn't show, so I ordered again with a different credit card.

Then the first order showed it was accepted, so I immediately cancelled the second order.

Costco sent me a note that the second order was cancelled. It still shows up on my bank statement.

User's recommendation: Don’t order from this company even if at Costco.

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