Brendan Vacations Reviews
Brendan Vacations Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brendan Vacations has a 2.6 star rating from 1 review; consumers are mostly neutral and value exchange, refund and cancellation policy and number of destinations. Price level is medium.
Positive Feedback
Travel arrangements and booking were praised for quality and organization.
Negative Feedback / Risk Areas
- Recurring Brendan Vacations customer complaints center on poor customer service.
- Customers report trouble with billing and slow responses when asking about refunds.
- Difficulty contacting the company undermined confidence in follow-up changes.
Key Takeaways for Future Customers
- Check recent Brendan Vacations reviews before booking.
- Confirm payment and amendment processes in writing and allow extra time for responses.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brendan Vacations has a 2.6 star rating from 1 review; consumers are mostly neutral and value exchange, refund and cancellation policy and number of destinations. Price level is medium.
Positive Feedback
Travel arrangements and booking were praised for quality and organization.
Negative Feedback / Risk Areas
- Recurring Brendan Vacations customer complaints center on poor customer service.
- Customers report trouble with billing and slow responses when asking about refunds.
- Difficulty contacting the company undermined confidence in follow-up changes.
Key Takeaways for Future Customers
- Check recent Brendan Vacations reviews before booking.
- Confirm payment and amendment processes in writing and allow extra time for responses.
Impossible to contact
- - They arranged our June trip well.
- - I tried to reach them by phone and email for payment and car rental changes; long holds and the same invoices.
We have a trip in June booked and they were great at making arrangements. But I have been trying for 3 weeks to contact them by phone and email to make the last payment and to amend the car rental arrangements.
I have been on hold for over an hour 4 different times. When I email, they just send me the same invoice repeatedly.
- Great travel arrangements
- Impossible to contact
Preferred solution: I just want to make my last payment by phone and to discuss our rent car arrangements. My only complaint is that they are IMPOSSIBLE to contact.
User's recommendation: Not sure if I'd use them again
Travel Agencies Expert Talks
Travel Tips: Airbnb VS Traditional Renting
Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
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