Robin G Ldk
map-marker Fort Collins, Colorado

Impossible to contact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We have a trip in June booked and they were great at making arrangements. But I have been trying for 3 weeks to contact them by phone and email to make the last payment and to amend the car rental arrangements. I have been on hold for over an hour 4 different times. When I email, they just send me the same invoice repeatedly.
View full review
  • Great travel arrangements
  • Impossible to contact

Preferred solution: I just want to make my last payment by phone and to discuss our rent car arrangements. My only complaint is that they are IMPOSSIBLE to contact.

User's recommendation: Not sure if I'd use them again

Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

Brands Related to Brendan Vacations

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article