brek
brek Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
brek has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say the jury is still out pending resolution.
Key Takeaways for Future Customers
- Check recent brek reviews and confirm bookings directly with hotels after payment.
- Document confirmations and be prepared to dispute charges if services are not delivered.
Negative Feedback / Risk Areas
- Customer complaints about deceptive advertising and failure to honor paid reservations.
- Issues may require chargebacks, contact with customer service, or formal complaints; watch for billing and refunds delays.
Positive Feedback
No clear positive experiences reported yet; reviewer awaits resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
brek has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say the jury is still out pending resolution.
Key Takeaways for Future Customers
- Check recent brek reviews and confirm bookings directly with hotels after payment.
- Document confirmations and be prepared to dispute charges if services are not delivered.
Negative Feedback / Risk Areas
- Customer complaints about deceptive advertising and failure to honor paid reservations.
- Issues may require chargebacks, contact with customer service, or formal complaints; watch for billing and refunds delays.
Positive Feedback
No clear positive experiences reported yet; reviewer awaits resolution.
Media from reviews
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Verified Reviewer
To Brek Customer Support, I am formally...
- - Demand immediate fulfillment at the advertised rate or an equivalent hotel.
- - Platform says the room was unavailable; the hotel says not sold out.
To Brek Customer Support,
I am formally demanding that Brek honor the reservation I booked through your platform for the *** from June 1722, 2026, at the publicly advertised rate of $17 per night (total $125.92 including taxes and fees), or provide an equivalent or better hotel at the same price.
Your platform advertised this rate, allowed me to complete the booking, accepted my payment, and issued a confirmation. Only afterward did you contact me claiming the hotel was sold out of the room type.
I then contacted Hilton Bellevue directly, and they confirmed:
1. They were not sold out, and
2. No one from *** contacted them at all regarding my reservation.
This means your explanation was false, and the failure to secure the room was not due to hotel availability but due to Breks own actions. This constitutes deceptive advertising, misrepresentation, and failure to provide a paid service, all of which violate Washington State consumer protection laws.
Accordingly, I am demanding one of the following resolutions:
1.
Immediate fulfillment of my reservation at the *** for the originally advertised and paid rate of $17 per night,
OR
2.
Placement in an equivalent or better hotel in *** for the same dates and at the same price.
If *** refuses to honor the booking, I will proceed with: A chargeback for services not provided A complaint to the Washington State Attorney Generals Consumer Protection Division A complaint to the Federal Trade Commission A detailed public review documenting the misrepresentation and Hiltons confirmation that *** never contacted them
I require a verbal or written response within 48 hours. I can be reached at 425436****.
Sincerely,
***
***
Preferred solution: All I would like is the advertised hotel at the advertised price. Also, a bit of honesty and transparency would be nice.
User's recommendation: The jury still out on that one, I will update as soon as I see a resolution
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