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Breederbase

Breederbase Reviews

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Breederbase Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Breederbase has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing non-delivery, delayed or failed shipping, and unresponsive customer service.

Positive Feedback

No positive comments were reported in the provided reviews.

Negative Feedback / Risk Areas

  • Repeated Breederbase customer complaints about no responses to calls or emails and poor customer service.
  • Failed or late shipping and missing orders after payment, including expedited shipping not honored.
  • Product safety and refund issues, including reports of defective equipment and denied refunds.

Key Takeaways for Future Customers

  • Check Breederbase reviews before buying and consider alternative vendors for critical pet supplies.
  • Confirm shipping guarantees and refund policies in writing and avoid relying solely on phone contact.
  • Be cautious about upfront payments for time-sensitive orders and equipment affecting animal safety.
View full overview ›

Media from reviews

Breederbase - Deluxe therma whelp system by breeder base.com Dangerous product don't buy...
Breederbase - Deluxe therma whelp system by breeder base.com Dangerous product... - Image 2
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Celeste R Eed

Paid over 1100.00 & got nothing

AI Highlights
  • - I paid over $1100 for whelping supplies and $62 shipping, guaranteed by Aug 4, 2020.
  • - Puppies were born July 30, 2020 on my bed; one died six days later.

Over two weeks ago I paid over $1100 for a whelping box and other whelping supplies. I paid a whopping $62 for expedited shipping that was guaranteed to arrive by August 4, 2020 which was my dogs due date for the delivery of her puppies.

She ended up having the puppies on July 30, 2020. She had them on my bed because I had no whelping supplies. Worse yet, one of my puppies died six days later. I cant help but thinking that being without the heat lamp I ordered had something to do with the puppys death.

I was devastated and heartbroken. I have called and emailed at least 20 times each with absolutely no response. It is now August 9 and I still have no supplies and no return phone calls or emails.

Have I been ripped off? I am pissed beyond words.

Loss:
$1110

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Brampton, Ontario

Apparently they don't know how to use a phone. Stay away!!!!!

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AI Highlights
  • - Chose BreederBase.com's XL whelping box.
  • - They've called repeatedly with no callbacks.
  • - No contact form; only phone; Ontario shipping not clarified.

I have been in the market for a whelping box for the past couple of months. After doing my research, I decided to go with BreederBase.com's Extra Large whelping box.

I've been calling this company for the past month. I've called them close to a dozen times now, left them three messages but nobody calls me back! And this is all SALES related! I haven't even purchased anything from them yet! Imagine how they'll treat their customers AFTER the sale.

What's worse is that they don't even have a "Contact Us" tab or an online e-mail form to fill out. So basically unless they pick up their phone, hire somebody to call back those *** customers (I.E: Me) who leave voice mail messages or provide an alternate method of contacting them, if you purchase one of their products you're pretty much out of luck for any support. I just wanted to find out how much these guys were going to charge to ship to Ontario, Canada.

I definitely won't be purchasing anything from these people. Buyer beware!!!!!

Cons:
  • Customer service
Reason of review:
Poor customer service
View full review
Didier Cuj

Deluxe therma whelp system by breeder base.com Dangerous product don't buy it if you love your pet!

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AI Highlights
  • - Purchased a Whelp system on Nov 25, 2014; bulb exploded and dripped fire.
  • - Company did not refund or replace and did not respond within 30 days.
Breederbase - Deluxe therma whelp system by breeder base.com Dangerous product don't buy...
Breederbase - Deluxe therma whelp system by breeder base.com Dangerous product... - Image 2

I purchased the thermal Whelp system on November 25, 2014. I plugged it up and put the bulb in the bulb heated and exploded had fire dripping from it and the company would not refunded or provide a replacement.

They would not call me back during the 30 day. To authorize a return of the defective product. This unit cost $200 as a complete waste of money and very dangerous!

Don't buy it if you love your pets. I made every attempt to contact them and to resolve the matter but they refused to call back or respond to request.

Loss:
$200
Reason of review:
Damaged or defective

Preferred solution: Full refund

View full review
3 comments
Guest

I had one that overheated and the glass broke like that too.

Quanasia Fbj

Since there is no evidence of the "exploded" bulb, one can only speculate that this is a scam from you.

Maryjane Qrw

Call your credit card company and dispute the charges.

View more comments (2)

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