Break Time
Break Time Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Break Time has 1.6 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Everyone else is very professional, Open 24 hrs, Rewards.
Cons: Disrespectful manager, I will take my business else where, No customer service support or customer service to be provided.Recent recommendations regarding this business are as follows: "Not to go to this break time they have very rude employee’s.", "Avoid the store possible", "Realize now, that this company is not interested in providing Customer Service Support", "STAY AWAY FROM DEXTER LOCATION", "Go to a different gasoline store.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Break Time has 1.6 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Everyone else is very professional, Open 24 hrs, Rewards.
Cons: Disrespectful manager, I will take my business else where, No customer service support or customer service to be provided.Recent recommendations regarding this business are as follows: "Not to go to this break time they have very rude employee’s.", "Avoid the store possible", "Realize now, that this company is not interested in providing Customer Service Support", "STAY AWAY FROM DEXTER LOCATION", "Go to a different gasoline store.".
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude employee
Employee yell at me from behind the counter while helping another customer, after I had just enter and stood in line to be help next she yelled whats up whats up. Im confused and say Im trying to get some gas.
Whats do you mean whats up? She says well Im not helping you can go to somebody else
- Time
- I will take my business else where
Preferred solution: I would like to be able to come into break time Ms buy whatever it is a like without being harassed by an employee. Should hire better customer service people to represent Break Time.
User's recommendation: Not to go to this break time they have very rude employee’s.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Savannah, MissouriHarassment from an employee
At the Savannah mo location my daughter was in there this afternoon around 1-1:30pm getting drinks with her grandfather she was snap chatting on her phone Sally told her she could leave and get out of her store. Then the same customer service rep was out side screaming and cussing at what was believed to be her kids dad.
- Everyone else is very professional
- Sally
Preferred solution: This is an on going issue with this employee. She has also called my daughter’s sister dum for over looking the straws. Sally has also stated she’s friends with a Becky which is the district manager and nothing will happen
Store problems
Theres a bunch of stuff going on at the store, not eligible to purchase cigarettes, tobacco products, various items in the store. The gas prices are still high on every place around us is much lower.
User's recommendation: Avoid the store possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dexter, MissouriPoor Customer Service and Lack of Compassion/Empathy
Hahaha! Im not repeating this nonsense as it is very tedious and time consuming.
But, BreakTime has no interest in providing their customers with Customer Service Support.
As apparently the Employee is always right.
Strange. I was always told and instructed that the Customer is always correct as without them, there would be no Break Time or Employment offers.
- Open 24 hrs
- No customer service support or customer service to be provided
Preferred solution: Apology
User's recommendation: Realize now, that this company is not interested in providing Customer Service Support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dexter, MissouriTHEFT
Well, it hasn’t developed at all considering I was dismissed and not entitled to file a complaint.
So this cashier working at the Dexter location is refusing to call her manager as I, the CUSTOMER who EMPLOYS HER, requested so.
The reason I requested her call her manager is so that they may come get MY debit card out of the safe. I have NO GAS to get home.
Preferred solution: My card back?? I want the MANAGER to bring his behind up her and get my card out of the safe. As he is paid SALARY.
User's recommendation: STAY AWAY FROM DEXTER LOCATION
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisrespectful manager
Rude manager smokes in store tells clerk who to not sell beer to Saturday at 12:18 I went they wouldn't sell me beer then later took my cousin to get cigarettes and all other customers walking out with twisted teas and beer would understand if I was drunk or had been buying a lot there but had not all day and evening it's the manager she does this alot with me and my cousin and certain customers I call that discrimination with Hispanics and poor management You'll welland are already losing customers due to her poor attitude with customers I'm a regular that. Now is going to Kent kwik.
Preferred solution: New management
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReport rude employee
I visited the breaktime at 2801 W Broadway in Sedalia, Missouri today at 1:08 PM. I haved stopped here for many years.
Today my rewards card was not accepted at the pump. I topped off my tank with 6 gallons and went inside for a soda. I talked to a very nice young man at the counter. He got a lady to help.
She was very rude and condescending to me.
I am elderly but not stupid. This is not acceptable.
- Rewards
Preferred solution: Nothing
User's recommendation: Go to a different gasoline store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | The Bronx, New YorkDoes it really even matter? It doesn’t so why are you asking me a silly question have a great day
Pre-paid $13 and some thing on a pump went out to the pump and it would not give me any gas I went back in and they said that they charge my card they couldn't do anything about it so it's pending on my card I need my money back because I'm out of ga
User's recommendation: Nope
Disrespectful manager
I was at an intersection in front of the dexter Missouri break time store didnt see that their manager Kenny was turning so I signaled someone to drive and he started cussing me out through his window Ive had nothing but bad experiences with him hes been rude and disrespectful to me and my little sister every time weve gone to this store
- Disrespectful manager
Preferred solution: Apology
User's recommendation: If he’s there working with someone else ask the other person to take care of you
Very disappointed
At 4 pm on 6 / 19 i went into this store. While there were people standing outside talking.
There was only 2 un the store. Outside trash was full, cigarette butts outside the front door. Inside was just as bad. Everything was sticky, trash on the floor.
No hello. But the woman at the counter just standing there. She acted like it was an imposition to help me. The store had a look of nasty, dirty.
Sunday it was clean and neat after 12 pm. When i went in this lady said hello and was very nice and helpful. Then today i went in at 7.15. Saw no one.
When i was filling my soda cup, i saw all the soda and tea machines were all sticky as was the floor mat. When i was walking to the counter a woman stepped through the door. I had heard her sa hello just before she came through the doorway. Then she muttered that she had been saying hello but that no one responded.
She was not friendsly and rung my order wrong and i told that i didnt see the rewards. She asked if i knew i had anything coming. I said yes. She rerang it and it came clear.
She also was just short of rude.
Thank you for your ti.e. nancy Dudley
Preferred solution: Just hire more staff
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