Anonymous
map-marker Coatesville, Pennsylvania

Bravo Marble And Granite Countertop Installation Review

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I used Bravo granite for new countertops in my kitchen. Buyer be ware!!! Many problems and this company is borderline scam!!! Terrible install, terrible customer service and the owner Mike is NOT trustworthy.
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Reason of review:
Poor customer service
Anonymous
map-marker Quarryville, Pennsylvania

Bravo scam

wanting to inform people that may have or are looking into useing this person mike (bravo marble and granite ) its bad bad bad scamed to many people you may want to contact the east lampeter zoning and building inspectors they have closed the doors on this goof ball not sure but may want to look into legal help to get your moneys back he has ripped off to many people and i am trying to inform any one that got jacked good luck
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Reason of review:
Bad quality
1 comment
Guest

Are they no longer in business? I was considering getting a quote because reviews are 50/50 but from what I hear they have really good prices.

Diva Iit
map-marker Hatfield, Pennsylvania

Bravo Marble and Granite

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I have planned a long time for remodeling my Kitchen--replace old cabinets and granite countertops. I found Marble and Granite Company in the Metro paper. I reviewed the company profile and get to know the company is a family owed business with over 30 years of experience. So I gave a call on 267-255-****. The contract, Fasarakis Mike came to my house at second day and measured thhe sizes of my Kitchen (17ft*17ft, 9ft high) and we signed a contract with $8500.00 to install Cherry solid hard wood cabinets and granite countertops. He did what he said in the Ad of Metro. After the work has done, the color and the qualities of cabinets and granite were exactly what I wanted; the cabinets of walls and bases as well as granite countertops; double steels’ sink; forcet were perfectly installed in the right place of my kitchen. They are looked very nice and I like them so much. He also installed my exhaust fan, dish washer and recovered my water system very well. Mike with his co-workers did a really great professional job for my Kitchen.Also, I would like to say Mike is an honest, responsible person. He takes his responsibilities for his customers. He does what he says. I trust him. I proud of I have meet him and hired him. I love his work.
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Reason of review:
Fair pricing
2 comments
Guest

Another fake review. See the other REAL reviews of customers. This guy is being investigated by the State Attorney General...he was using a fake licnese number.

Guest

This is probably a post of a relative. This company does terrible work, and refused to do any of the other work described above when we tried to hire them (i.e. installation of appliances, etc.) Check out BBB, Yelp and Google...there you can find REAL reviews.

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J M Rmm

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Verified Reviewer

Bravo Marble And Granite - Kitchen Cabinets Installation Review

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Hired this company last August for a complete kitchen cabinet and countertop package. They came, did some demo and placed only some of the cabinets. They hung some with drywall nails....others just left sitting. When we complained of thenpoor workmanship, they refused to return unless we paid the balance of the job (we paid $4000 of the $6000 quote which is actually against law in PA). If anyone else has had issues with thIs company, we would like to hear from you as the DA and State AG are investigating this comany.
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Reason of review:
Problems with payment
Edith Kzb
map-marker Philadelphia, Pennsylvania

Bravo Marble and Granite take your deposite, then disapper.

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I hire Bravo Marble and Granite almost two weeks ago. The owner (Mike) promised to finish the job in two weeks. When I called him on weekend, he come to my home on Monday, sign contract, take the 10000 deposit, do some demolish work. for almost 10 days, he did nothing, no matter you call, he nerve return your call. If you change a number to call him, he though it is a new fish, he immediately to call you back. I strong recommend new customer do not hire Bravo Marble and Granite again, no matter how good the mike says to you. be careful this company is taking your money to do nothing to do bad thing to your house. Right now I am going to call police to check what Bravo Mable did for my house .
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Loss:
$10000
Cons:
  • Nerve keep promise
Reason of review:
Poor customer service

Preferred solution: Full refund

madinde A
map-marker Philadelphia, Pennsylvania

Bravo Marble & Granite - Mismatched granite & leak under sink

Bravo Marble And Granite - Bravo Marble & Granite - Mismatched granite & leak under sink
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I paid Bravo Marble & Granite to install granite countertops, backsplash, sink and faucet, along with the plumbing work. The same evening, upon careful inspection, I noticed they installed two different types of stone. I am not referring to the same stone cut from different slabs, I really mean two DIFFERENT types of stone. And I have a leak under my sink. I called Mike (supposedly the owner), several times and left three messages on different dates. He NEVER returned any of my calls. I got someone else to call (a male) from a different phone number. The person called, but did not leave a message. Within 10 minutes, Mike called back because he thought it was new business. The person restated the issues and Mike agreed to return to my home to resolve the issues. He never showed up, nor did he call to reschedule. After I posted a poor review on the internet, Mike called the person back, upset because I posted a poor review on the internet. No, Mike didn't call me, yet I am the customer. Once again, Mike set a date and 3 hour window to return to my home. Again, he did not show up, nor did he call to reschedule. So, I'm not just going to sit back while Bravo Marble & Granite takes advantage of female homeowners, I'm taking my story to EVERY local news station. I attend church with a popular news reporter, so he'll get the story first. Stay tuned to 3, 6, 10, and Fox 29.
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1 comment
Guest

I had a very similar situation. Not two type stones, but leaky sink.

For the last one week I am trying to get this resolved. Stay tuned

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