Bravenet
Bravenet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 3 customer reviews; sentiment is mostly neutral with mixed reliability and service concerns reflected in Bravenet reviews.
Key Takeaways for Future Customers
- Expect basic website tools and medium pricing but verify access and login before migrating.
- Prepare for limited phone support and use written records when dealing with subscriptions or billing.
Negative Feedback / Risk Areas
- Frequent Bravenet customer complaints mention slow ticket responses and domain transfer delays.
- Recurring billing failures, declined payments, and problems with refunds or auto-ship style renewals were reported.
- Privacy and data sharing concerns and poor customer service communication were noted.
Positive Feedback
Some reviewers call it a great company when services work and highlight comprehensive DIY website options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.2 star rating based on 3 customer reviews; sentiment is mostly neutral with mixed reliability and service concerns reflected in Bravenet reviews.
Key Takeaways for Future Customers
- Expect basic website tools and medium pricing but verify access and login before migrating.
- Prepare for limited phone support and use written records when dealing with subscriptions or billing.
Negative Feedback / Risk Areas
- Frequent Bravenet customer complaints mention slow ticket responses and domain transfer delays.
- Recurring billing failures, declined payments, and problems with refunds or auto-ship style renewals were reported.
- Privacy and data sharing concerns and poor customer service communication were noted.
Positive Feedback
Some reviewers call it a great company when services work and highlight comprehensive DIY website options.
Sacramento, California
Want to transfer website domain to WIX ASAP
- - Cannot get authorization code to transfer my domain name; Bravenet hasn't sent it for three days.
- - Bravenet holds the domain hostage; I may need a lawyer.
Cant get authorization code to transfer my domain name to another company. I have new waiting for Bravenet to send me the code for three days!
Dont do business with Bravenet.
They hold your domain name hostage! I may have to get a lawyer.
User's recommendation: Don’t use Bravenet. They hold your account hostage. They won’t provide authization EPP Code to transfer my domain to another company. Still waiting after 72 hours. This is costing me money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGOOGLE TAG
how do i add a google tag to my website - oldschoolappliancerepair.org. The website I got thru Bravenet
- Great company
Preferred solution: Nothing just information
User's recommendation: Great company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parksville, British Columbia
I'M IN NEED TO SPEAK TO ONE OF MY MEMBER/MANAGER DIRECTOR OR PRESIDENT MR.GRAHAM WHITE THANKS
- - Urgent: Bravenet members, contact me at Ghana Marine Authority, Community 1 Tema.
- - Please call soon or email fright ticket with visa to Parksville, BC.
MY COMPANY BRAVENET WEB SERVICES INC. I NEED VISA WITH FLIGHT TICKET TO COME FOR VISIT IN PARKSVILLE BC CANADA I TRY MANY TIMES TO LET THE COMPANY PRESIDENT CONTACT ME HERE IN GHANA MARINE AUTHORITY,COMMUNITY 1 TEMA GHANA.,WHO IS MR.GRAHAM WHITE BUT NO ONE RESPONDED TO ME. THIS IS MY LOCAL CONTACT:+233268****18, EMAIL: fkwakuacquah@***.com.URL:https://*** NEED THEM TO BE DONE SOON THANKS.
I NEED MEMBERS OF BRAVENET TO CONTACT ME HERE AT GHANA MARINE AUTHORITY,COMMUNITY 1 TEMA GHANA.,URGENTLY. IAM GETTING CONFUSE ABOUT IT.,
CALL ME SOON FOR MORE DISCUSSION PLEASE.
OR SEND MY FRIGHT TICKET ATTACH WITH VISA TO RETURN BARCK HOME PARKSVILLE BC CANADA THROUGH MY EMAIL ADDRESS ANY MOMENET FROM NOW.
MR.GRAHAM WHITE,MR.BILL DETRINE,AND BILL GATE
THANKS
Preferred solution: Full refund
User's recommendation: COMPANY OWNER/"FRANCIS KWAKU ACQUAH" BRAVENET WEB SERVICES INC.OWNER.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parksville, British Columbia
No customer service at all
- - Phone support isn't available; staff work from home.
- - Online help requires login or email, entry is blocked, and we are charged for an outdated site.
they have never responded
charging us for a website that is way out of date and essentially non functional as we cannot access
- Unable to market events online inhibits ticket sales
Preferred solution: to fix the problems and apology would be nice
User's recommendation: put phone support back it is 2023, fix your broken pages
Leeds, England
Delete domains
No one answered the phone ! Nothing was resolved total waste of time
Why are you here if you cannot contact anyone ???
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
Account Problems
- - Our Bravenet account was discontinued due to stolen credit.
- - We must pay to get it back online as we've been with Bravenet for 30+ years.
Our Church account with Bravenet has been discontinued due to a stolen credit problem. I need to pay to get it back on line.
We have been with Bravenet for over 30 uyears. We need Helllllpppp !
Pastor Rick
@ godslittlechurch.com
Preferred solution: our website back up and running
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: COMPANY OWNER BRAVENET WEBSERVICES INC.
- - Francis Kwaku Acquah, owner of Bravenet Web Services Inc., seeks to speak with Mr. Graham White.
- - Contact: +233268****18; fkwakuacquah@***.com.
is not solve yet.
MR.PRESIDENT PLEASE LET TALK MY NAME IS FRANCIS KWAKU ACQUAH I,M THE OWNER OF BRAVENET WEB SERVICES INC. AMEAN I TRY TO TALK TO MR.GRAHAM WHITE.
BRAVENET WEB SERVICES INC. PRESIDENT.
PLEASE CALL ME NOW HERE IS MY CONTACT:+233268****18
fkwakuacquah@***.com
call for talks THANKS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGuestbook yearly subsciption
- - Debit card renewal declined; card is valid and active.
- - Tried Visa Chase; declined; no other payment method.
- - Please help me renew this year.
I have tried with my Debit to renew and it was declined. The bank told me the card is valid and active.
still no luck. I have for the past 20 years used my debit card to renew. Why is it no working this year. I also tried my Visa Chase card and it was also declined..Why are you declining all my payments.
I have no other method of payment.
Please help me get this renewed for this year. Transaction ID BN-159121*-***160-24****
Thank you
Linda Rice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Back Creek, Virginia
Totally unable to use -
- - Cannot send or receive emails on laptop or web.connect.
- - Web.mail connects, but nothing retrieves.
- - Needs chat box, reply, call 44-786-7**-**94.
Using my laptop and now phones, cannot receive inbound nor send out either with my laptop nor through web.connect. Can connect to web.mail.
etc but nothing can be retrieved there. despeerate for help. Need at least chat box or reply to .
or call (44-786-7**-**94)
Richard. richard_hempriggs@***.com
- Ok when it works
- Exasperating when i cannot use or get service
Preferred solution: connection laptop and phones - to my email account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have repeatedly tried to pay my bill
- - User believes there is recurring billing, but the site will expire in a few days.
- - Debit card payments keep failing as details are entered.
Dear Customer Service,
I am a longtime user of Bravenet I thought I had recurring billing, but I am told my website will expire in afew days.
I have repeatedly tried to enter my debit card information but it is alwlalys marked failed.
I need my website .Please help me!
Thank you,
Kathryn Posin
User's recommendation: Be firm but patient Brvenet so far has been a good company let see what happens
Hi Kathryn! I'm sorry to hear you were experiencing difficulties using our payment system.
I see you were able to successfully create a support ticket with us to resolve the issue. It appears the transactions were being blocked due to generic decline messages from your card provider, though I do see you were able to successfully place a renewal on March 6th. Please reach out to us at support.bravenet.com if you have any further questions or need any further assistance with this.
Thanks! :) Best Regards, Tiffany
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmails
- - I received emails about auto-renewals after terminating service.
- - The messages promised this would not happen and apologized.
This was the 2nd time I received emails from them after I had terminated my service with them. The emails were saying certain services were going to be auto renewed.
They assured me this would not happen and apologized for the emails. Guess one part of them does not know what the other is doing.Consider them
User's recommendation: Consider them if you need a web host. Just be a bit cautious.
Dear Dave Qlc, we do apologize for any inconvenience this may have caused. Please note when cancelling services with us we recommend reviewing and removing any automatic transactions by navigating to billing > recurring transactions in your account.
If you would like us to confirm all recurring transactions have been removed please reach out to us at support.bravenet.com and we will take a look.
Thanks! Kind Regards, Tiffany
Madison, Wisconsin
No review.
I did my oders for the Z fold and Z flip which i paid for but it has been like 3/4 months and never got them. This is my order # M320210****129****
User's recommendation: I will have no recommendation(s) because I haven't receive my phones for months now.
Hello, I think there may be some confusion as we do not sell phones. We are a web hosting company (see bravenet.com).
Facebook & other tracking cookies enforced
- - Third-party cookies are required on sign-on with no exceptions.
- - Bravenet collects data and shares with third parties, not disclosed.
They require third party cookies when you sign on no exceptions. I spotted Facebook doing handshakes which leads me to suspect Facebook cookies which are notoriously invasive.
I know its most likely contracted with FB because my login to Yahoo etc do not include FB handshakes! Another gripe is when you contact the help desk the techies always pretend they cannot understand your question. You will write your question clearly pointedly and they will ask you to clarify over again and again. When they offer an explanation it is often using vague excuses or obscure allusions.
This kind of costs me time even if not money. They probably contract with their intel services to mine customer data. My concern is this isnt being told to me as a client. Why must my data be collected by parties or foreign countries, possibly several of them, without my knowledge or consent?
I am not even offered a disclaimor or notice of any kind who these collectors are and for what purpose? Bravenet collects a alot of information through my websites and archives and this kind of third party sharing is not legitimate and exploitative in nature.
- Reliable accounting
- Quick customer ticket service
- Comprehensive website services including diy
- Unknown tracking cookies
- Pretend as if you are illiterate
- Dicey ticket responses
Preferred solution: Notify specific cookies used and offer opt out options
User's recommendation: Third party cookies must be banned
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Hi Robert, yes that is correct it is @ bravenet dot com. I received an email from Stacy yesterday, was this your email?
I sent a second follow up this morning, please ensure to check your spam folder. I'm sorry to hear there are error messages on the support tickets - this is our first report of this. There is also a link at the bottom of the contact forms that allows you to send a ticket if you are experiencing login problems but I understand you may be experiencing issues with this.
Note you can also reach out to us anytime on private message through Facebook or Twitter (X) which is linked on our website. Once we receive more information about your account through email, we will send you some account recovery information asap.
Hi Robert, Thank you for reaching out to us. I am sorry to hear you were having trouble contacting us.
If you have trouble logging in, please reach out to us at support@***.com anytime and we will be glad to look into this for you.
Please include your username or account email so we can locate your account. Kind Regards, Tiffany
the email does not come through on this platform.. support@***.com if the support email is to be used then why isn't it published on the website or any of those pages that are erroring i will assume @bravenet and give it a try
no response