Brattleboro Subaru
Brattleboro Subaru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brattleboro Subaru has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
They sell cars when customers need a vehicle to drive, which some buyers noted as a benefit.
Negative Feedback / Risk Areas
- Customers report expensive repairs and unclear billing with no itemized explanation.
- Repeated complaints cite slow parts ordering, wrong parts, and poor communication from service staff.
- Reports of evasive management and unsatisfactory customer service amplify Brattleboro Subaru customer complaints.
Key Takeaways for Future Customers
- Check recent Brattleboro Subaru reviews and ask for written estimates and parts details before authorizing work.
- Document calls and insist on itemized invoices to reduce billing or refund disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brattleboro Subaru has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
They sell cars when customers need a vehicle to drive, which some buyers noted as a benefit.
Negative Feedback / Risk Areas
- Customers report expensive repairs and unclear billing with no itemized explanation.
- Repeated complaints cite slow parts ordering, wrong parts, and poor communication from service staff.
- Reports of evasive management and unsatisfactory customer service amplify Brattleboro Subaru customer complaints.
Key Takeaways for Future Customers
- Check recent Brattleboro Subaru reviews and ask for written estimates and parts details before authorizing work.
- Document calls and insist on itemized invoices to reduce billing or refund disputes.
Turn one complaint into a collective action
Brattleboro, Vermont
Its been a disaster
- - Charged over $1500 with no explanation.
- - Took 3 days to order parts; wrong parts sent.
- - A working part was later found and staff misrepresented issues.
Your service department at Brattleboro Subaru in Vermont is trying to cover up the fact they have done a terrible job. Now they expect me to pay maybe over $1500 without an explanation of what all the problems.
Why did it take 3 days to order parts? and then why did they call me after 3 days and tell me they ordered the wrong parts. And then i get phone call that they "found" a part that work. I want answers like: what were those parts to begin with?
did you just find an old part in the corner of the garage and use that because youre trying to get rid of me.
I had Shane at the desk lie to me constantly about the problems. Nate just laughed at me over the phone when I was clearly having a melt down. Shawn the Service Manager is avoiding me. And now I've had to cause a scene in the sale department just to get somones attention.
I even had to call the General manager, John Sciacca. He picked up the phone and said "I can't hear you, I'm driving in a convertible." oooo-la la. I am so glad Mr.
General Manager Sciacca is cruising around on a weekend while i've been at work for 12 days straight without my own vehicle.Must be nice to be upper management. John told me to "speak up" cuz you know, he's driving a convertible and talking on the phone, and then he hung up on me for yelling.
- Sell cars i need car to drive
- Management has gotten lazy
- Expensive repairs
- Have slacked off on their founding values and goals
Preferred solution: A face to face meeting with management to start. then negotiating begins.
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