Branson Travel Group
Branson Travel Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Branson Travel Group has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral. Recent recommendations include no contact and Get agreement on email 1st before paying. Many users request a refund; price level is medium.
Key Takeaways for Future Customers
- Get written agreement by email before paying.
- Confirm reservations and included attractions in writing.
- Ask about refund and cancellation policy upfront.
Negative Feedback / Risk Areas
- Reports of misleading offers and bait and switch.
- Customer complaints about billing, refund denial, and harassment calls.
- Poor customer service and exchange/refund policy issues.
Positive Feedback
Some reviewers value number of destinations, discounts, special offers, and one report of an excellent vacation experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Branson Travel Group has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral. Recent recommendations include no contact and Get agreement on email 1st before paying. Many users request a refund; price level is medium.
Key Takeaways for Future Customers
- Get written agreement by email before paying.
- Confirm reservations and included attractions in writing.
- Ask about refund and cancellation policy upfront.
Negative Feedback / Risk Areas
- Reports of misleading offers and bait and switch.
- Customer complaints about billing, refund denial, and harassment calls.
- Poor customer service and exchange/refund policy issues.
Positive Feedback
Some reviewers value number of destinations, discounts, special offers, and one report of an excellent vacation experience.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I got scammed out of 99.00
Steven signed me up for a timeshare. I had to pay him $99.00.
I haven't heard from him in 4 days.
They have 130 complaints in 3 years. Go to Save on Branson; this company is a no-no.
Preferred solution: Full refund
User's recommendation: no contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMisleading bait and switch
Was told we would be at a clarion hotel. And found out not.
Was told we have tickets to the attraction we wanted. And found out we did not.
User's recommendation: Get agreement on email 1st before paying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe are unable to take advantage of this opportunity
We have contracted covid in addition to not being physically and financeally able to take advntage of this opportunity.
Preferred solution: Full refund
Excellent vacation treated with respect
Couldn't ask for a better vacation Ty Branson Travel group
- Excellent servie and quality vacation
Branson Travel Group Customer Care Review
- - Harassing calls from this organization.
- - Do not waste your money with this unscrupulous organization.
- - She was no 'Angel'.
Received harassing phone calls from this organization. Please do not waste your money with this unscrupulous organization.
If they treated me with this level of disrespect, I cannot imagine how poor their customer service will be for you. She was no "Angel".
Stillwater, Oklahoma
Bransontravelgroup scam
- - Paid $109 for a 2-night, 3-day package with use by Nov 28, 2015.
- - Timeshare requirement, policy changes, and rude, unresponsive staff raised concerns.
We payed109.00$ for a 2 night 3 day package. We had until Nov.
28 2015 to use it. I called Aug. 14.2015 to make a reservation. First she told me we had to own a timeshare.
We told them we got rid of our timeshare in 2013. They took our money and said it would be okay. Now they won,t let us have unless we bring an other couple with us. When I said when we talked to them they said that was okay.
Then they said we were to old. When I said we told them how old we were when we sent them the 109.00$. Then the lady got real obnoxious. I hung up.
Then my wife tried to call them back they would not ansere the call.
So she called them back on her cell phone and they real snotty with her so she hung up also. To me this all sounds of a scam.Thank you for your time.Noel Hurd
Preferred solution: Full refund
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
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“If you dont buy the more expensive exchange service they are pushing they wont give back your money....“
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On 1/30/15 a Gateway Package to Branson, MO. was purchased with charges of 119.00 and 89.00 to Visa bank card even tho we did not meet their financial requirements.
They were told of this at the time of sale. Upon receiving conformation of information, we tried to cancel and refund the 2 amounts but told it was not refundable. They offered to extend time frame and two more people could join us for 100.00 each that would reach their financial requirements. Notified them we did not know any who met their requirements and ask for refund again.
When we called to make a reservation to use pkg once again they said we did not meet the financial requirements.
Requested a refund cause they sold knowing we did not earn the 30,000 to 40,000 they require. IT IS A SCAM TO GET YOUR MONEY!!!!