Brandnewdealsusa Reviews
Brandnewdealsusa Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brandnewdealsusa has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and cite poor communication, limited product variety, and medium price level.
Positive Feedback
Few or no positives noted in available Brandnewdealsusa reviews; pricing is described as medium.
Negative Feedback / Risk Areas
- Repeated no response to emails, phone calls, and texts indicating weak customer service.
- Allegations of false advertising and missing warranty coverage on branded TVs.
- Damaged shipments and disputes over refunds and returns.
Key Takeaways for Future Customers
- Expect to research Brandnewdealsusa customer complaints before buying and verify warranty terms.
- Consider payment methods that protect against non-delivery or billing disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brandnewdealsusa has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and cite poor communication, limited product variety, and medium price level.
Positive Feedback
Few or no positives noted in available Brandnewdealsusa reviews; pricing is described as medium.
Negative Feedback / Risk Areas
- Repeated no response to emails, phone calls, and texts indicating weak customer service.
- Allegations of false advertising and missing warranty coverage on branded TVs.
- Damaged shipments and disputes over refunds and returns.
Key Takeaways for Future Customers
- Expect to research Brandnewdealsusa customer complaints before buying and verify warranty terms.
- Consider payment methods that protect against non-delivery or billing disputes.
Media from reviews
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Verified Reviewer
Order status and brandnewdealusa is not responding to my emails,phone calls, ir text.
- - Ordered a Samsung 24" HDTV/monitor for $399.99 on 8/20/21.
- - No responses or updates via email; phone calls and voicemails go unanswered.
I ordered a samsung 24" 1080p hdtv/montior for $399.99 on 8/20/21 despite numerous emails i have received no responses or updates in regards to this order. In addition, numerous phone calls have not been answered, or a response to numerous voice mail messages
Preferred solution: Deliver product or service ordered
Sun City West, Arizona
Advertising fraud
- - Purchased a Vizio TV from brandnewdealsusa.com in March 2014.
- - Site claimed Full Warranty and the earphone jack broke; FTC complaint filed.
I purchased a white Vizio TV from brandnewdealsusa.com in March 2014. Their website claimed "Full Manufacturer's Warranty".
Four months later, in July 2014 the earphone jack broke. I contacted Vizio Warranty repair and was told there was not warranty. Vizio said this TV had been sold to Sam's Club in March of 2013, a full year before I purchased it from brandnewdealsusa.com.
Since I did not purchase the TV directly from Sam's Club, there was no warranty. I contacted brandnewdealsusa.com and they refused to pay for the repair or replace the white Vizio with a comparable style TV or refund me for my purchase.
I also have filed a complaint with the Federal Trade Commission for False Advertising.
- False advertising no warranty
Preferred solution: Reimburse me for the repairs $98.54
BEWARE OF BRANDNEWDEALSUSA.COM!!!!
- - 65-inch TV bought from Brandnewdealsusa.com; no calls.
- - TV arrived damaged; base loose punctured screen.
- - Exchanges at their expense; no follow-up.
I bought a TV from Brandnewdealsusa.com. After two weeks of no communication I began to call them.
They never answered the phone, or returned my calls. I started a dispute with PayPal, and after over a month the TV shows up in the original box purchased from Sam's Club. Without any additional packaging the TV base had come loose in the box and punctured the 65" TV screen. Their Web site clearly says they will exchange at their own expense any damaged product.
It has now been two months with no phone calls. PayPal says I have to pay to ship it back if I want them to help get a refund. This company took my money and did nothing but lie, and ignore me. They owe me $1,200!
DO NOT DO BUSINESS WITH THIS COMPANY! YOU HAVE BEEN WARNED!
Preferred solution: Full refund
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