Anonymous
map-marker Calgary, Alberta

I had ordered Business cards I never received my cards

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BrandCrowd - I had ordered Business cards I never received my cards
I had ordered Business cards I never received my cards this website is scamming people I hope you dont use this website
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User's recommendation: Don’t use this website scammers I ordered my Business cards I pay 48$ never get my order don’t use this website

Sherry S Gqb

Delivered product other than purchased

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I designed a logo online and after receiving multiple sales emails from them I decided to purchase it. In the e-mail it showed a picture of the logo I had designed and there was a button I could click to purchase it.

I clicked the button, paid the price, and then a screen came up tell me I could download it. The screen that came up had a logo that was not mine. I immediately emailed support as instructed, explained the situation and asked that I received the correct logo. This began a series of emails back and forth with the support employee by the name of Jorel.

He spoke to me in a very condescending tone and told me that I had made assumptions and that I had created this logo. I told him for religious reasons I would never create this logo and I wanted the correct logo as pictured in the e-mail which I provided him. He continued to argue with me back and forth in emails and spoke to me in a very condescending tone and told me despite my assumptions they could not bend the rules. I asked to speak to someone higher up, he refused and again told me that they would not be swapping out the logos.

His most recent email said, No authority will curtail our policy. Please don't think that you can bend the rules to fit your request. Asking for a higher authority knowing full well that you've already made your purchase, edited them, and changed your mind after does not constitute a refund. Despite what he says the incorrect logo was not downloaded and it was not altered in any way.

He has not been able to provide proof that this happened because it did not happen. I have the full series of emails to support my experience and I am in the process of filing complaint as well as the dispute with my credit card company.

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Loss:
$36

Preferred solution: Deliver product or service ordered

User's recommendation: Do not purchase from them

Anonymous
map-marker Mckinney, Texas

Concerns

Please reach back out to me as sick. As you can. Im not able to cancel the website subscription. I have a website already.
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Resolved
Steven B Pht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Doesn't answer phone or email

Updated by user Sep 28, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 12, 2023
Been waiting weeks for my order. There is no estimated time, no tracking, no correspondence, completely unprofessional. I am going to have to go through my bank to cancel this order.
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Loss:
$50

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use

Daniel C Inf

Can’t cancel service

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I have emailed them 5 times to cancel my service shut down account yet every month I get charged. Cancel anytime they said nope cant do that to save your life. So frustrated beyond words.
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Cons:
  • No customer support no follow thru

Preferred solution: Full refund

User's recommendation: Don’t do it

Hunner Rhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This website is very confusing. I have ordered...

This website is very confusing. I have ordered for 500 business cards and paid for a fast shipping and I had to receive them by now but it is asking to download it which I do not understand it.
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Anonymous
map-marker Seattle, Washington

Need help with web page call please at 253 316 ****

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Need help with web page . Can someone call me please. Why can't I call someone this too much to get help for your services.
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