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Brandclub

Brandclub Reviews

brandclub.com
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What is your customer experience with Brandclub?

Brandclub Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Brandclub has a 2.0 star rating based on 5 reviews; consumers are mostly dissatisfied. Rating distribution shows 80% unfavorable. Pros include rewards and fast cash back. Cons cite terrible customer service, no real support, and a high price level.

Key Takeaways for Future Customers

  • Check your email and PayPal details before cashing out to avoid misdirected payouts.
  • Expect slow or no response from customer service; consider alternatives like InboxDollars or Rakuten.
  • Read Brandclub reviews and customer complaints about account access and verification delays.

Negative Feedback / Risk Areas

  • Account access and phone number change problems block cash out and payouts to PayPal.
  • Repeated reports of unresponsive support and unresolved issues over weeks.
  • Billing practices mentioned as a concern and price level described as high.

Positive Feedback

Users note rewards and the ability to earn fast cash back when payouts work as intended.

View full overview ›

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Glenda D Njr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

No support to regain access to my account

AI Highlights
  • - Updated my phone number to receive the login code.
  • - Now it asks me to set up a new account.
  • - Was promised a phone call; still waiting.
Updated by user Apr 19, 2026

Don’t get sucked in by this company. They never even tried to get my access back to my account and have yet to respond to my request to cash out my balance.

Original review Apr 04, 2026

I updated my telephone number in the app before logging in so I'd get the code to the correct phone number. Now it wants me to set up a new account.

Where's the account I already set up?

The one with my earnings, linked accounts, sign-ins, and my payout account information? Was promised a phone call, still waiting.

Loss:
$28
Pros:
  • You can earn fast cash back
Cons:
  • No real customer support

Preferred solution: Apology

User's recommendation: Use InboxDollars or Rakuten

View full review
Kevin C Fbc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was very unhappy with the product I got and it was misrepresented online

Contacted the company first

The reviewer tried to contact the company before posting this review.

Roman Reigns 1,316 belt i bought was not was i was hoping for. I want buy anything else from yall unless yall make it right.

Loss:
$170
Cons:
  • Not very good at all

Preferred solution: Full refund

View full review
Steven S Nqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reward going to wrong PayPal address

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - There are two emails: gallusone@***.com and Kanzi4851@***.com.
  • - Cashouts go to gallusone@***.com; set PayPal cashout to kanzi4851@***.com.

I have 2 email accounts;

gallusone@***.com and

Kanzi4851@***.com. My PayPal email is Kanzi4851@***.com but my cashout is being sent to gallusone@***.com which is not my PayPal account email.

Please set email for my PayPal cashout to kanzi4851@***.com. Thank you

Steven Smith

User's recommendation: Make sure you use the correct email address.

View full review
Tonya G Nnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to cash out

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Nothing has happened; I can't cash out after a month.
  • - No phone number to call for help, and I can't withdraw my money.

Nothing has happened. I still can't cash out.

It's been over a month. This has been ridiculous. And on top of everything, there is not one number you can call to even talk to someone. All the time and energy that I put into using that app and I can't even get my money out.

I am so disappointed. This is what I do to make extra money and now what?

I get to throw all that money in the trash. I am not happy.

User's recommendation: No I don't recommend it.

View full review
Tonya G Nnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful customer service, can't talk to anyone this has taken so much of my time it's ridiculous, and I've yet to solve this issue.

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I got a new number and I can't cash out. I can't verify to cash out, no one will help me.

It's been over a month. This is ridiculous.

Loss:
$47

Preferred solution: The money I made from their app.

View full review
Debbie A Qyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unsolved issue

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I've been trying for several days to get help to change my phone number, but there's been no response. I'm unable to change my phone number.

Preferred solution: Help to change my phone number so I can cash out…

View full review
Jenean B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update my phone number

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Contacted the company first

The reviewer tried to contact the company before posting this review.

The TN provided is INCORRECT and their EMAIL service sucks. I've been trying to reach them for months to update the TN number that the app won't allow. It's disgusting.

Pros:
  • Rewards
Cons:
  • Customer service is terrible

Preferred solution: TN update

View full review
Anonymous
map-marker Cincinnati, Ohio

Rewards

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Im not receiving my rewards very annoying horrible customer service.i will not use anymore been trying to talk to customer service but they keep saying the same thing.please dont waste your time

User's recommendation: Just don’t

View full review

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