Junior Reviewer

Boycott them - awful customer service

1.0
Update by user Sep 28, 2021

Tell everyone you know to boycott the City of Brampton and all Brampton businesses until this policy is changed and all these lousy employees have been fired.

Update by user Sep 28, 2021

Their manager Dominique China is totally incompetent and can't even answer basic questions about their so called "policy" and just keeps repeating the same nonsense over and over again. Contact them at bramptonlibrary.ca and at (905) 793-**** ext. 74227Email:...

Update by user Sep 28, 2021

The manager Dominique China is totally incompetent and can't even answer basic simple questions. She needs to be fired as well.

Update by user Sep 28, 2021

Write to them at 150 Central Park Dr, Brampton, ON L6T 1B4

Update by user Sep 28, 2021

Call the Branch Manager Dominique China at (905) 793-**** ext. 74227 or e-mail her at dchina@***.ca and tell them what you think about their awful behaviour.

Original review updated by user Sep 28, 2021
They won't move their computers back to the second floor where they were before and won't allow unlimited use for these anymore. They're refusing to renew use of the library computers beyond one hour the way they used to. They can't cite any laws, regulations or policies for their change so they're just making it up as they go along. Their employee Katrine is a totally obnoxious rude *****. She needs to be fired. Tell everyone you know to boycott them until they change their policy. Call them at (905) 793-**** and tell them what you think about their rotten behaviour.
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#2916480 Review #2916480 is a subjective opinion of poster.
Cons
  • Rude customer service
  • Awful
Preferred solution
Go back to the way they were before.

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