New Reviewer

Damaged product

1.9
Bramble Berry - Damaged product
I ordered a 4 oz bottle of Optiphen , came 3/4, spilled, I can't even see the name of the product. I am unable to use it. I e-mailed themnone no response
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ID
#2566818 Review #2566818 is a subjective opinion of poster.
Pros
  • Good advertisement
Cons
  • Product labels fade and delivery takes too long
Loss
$11
Preferred solution
Deliver product or service ordered
New Reviewer

Bag of madder root all over other products

1.9
Received a large shipment with about 40 containers of Mica inside. Unfortunately a bag of Madder root leaked and covered everything in the box. I took pictures while unboxing to show the mess. While Bramble Berry replaced the broken bag of madder root, the mess was my problem. The mica containers do not have seals around the lids and all were filled with madder root. It took hours to clean and I still have some madder root under the edges of lids. Bramble berry did not even care, horrible customer service.
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#1475948 Review #1475948 is a subjective opinion of poster.
Pros
  • Variety of products
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Let the company propose a solution

Unsatisfied customer

2.3