Brake Check
Reviews and Complaints
Got my doubt/ Brake Check Corporate
Bad service
I wasn't aware
Needing to pick up wrk truck.wasnt told store would be close
Poor Service on my brakes
Poor service on my brake repair and was later told by the corporate director that a crack brake pad was installed on my car. Why would you put a defective brake pad on someone's car?
Also, I felt like my life was in danger due to the fact that I couldn't press on brakes without pressing extremely hard to stop. I could of hit someone or someone hit me. To make things worse, Brake check fixed the cracked brake pad but, was going to give my car back with a severe leak on the driver side. If it wasn't for my dad spotting the leak, I would of been in completed danger.
Now my car have to stay with Brake Check for two days. I have to work and spend money I don't have.
This was the worse experience I've ever dealt with in my life. People, stay away..
- Spend my own money on a car rental due to poor service
- Poor service
- That no one wanted to take respondsiblty on the poor service
Preferred solution: Full refund
Upsetting experience
Upset
Preferred solution: Full refund
Bunch of retards
Took my truck in for an alignment last thursday it was busy so it took them a minute to get to me i get that bit when they brought my vehicle back it pulled so hard to the right i ended up hitting a guardrail. When i took it back they tried to tell me i had a bad wheel bearing and needed to replace my control arms.
Problem is i replace all of my suspention components the day befor with moog the bearings too all new. When i demanded my money back they gave me the run around and now refuse to take my call.
Btw firestone just down the street fixed what what they did in just 30 minutes anf told me what i already new fron suspention components were fine so were the bearings. Never go to brake check they will just screw up everything they touch.
Disappointed
High Pressure fear tactics to buy brakes
- Scam
Break Check New Braunfels, Texas
I went to Break Check at 2664 Loop 337 New Braufels, Texas.78130 to read a ABS censor that was coming on and off. They took my wheels off and said, I had a sensor going out in the back driver's side wheel.
I said I would wait. I was on my way to Houston. Then they said my breaks where going out and need rotors too. I looked at the breaks and they had enough pad on them.
Wes the manager in training asked, what would it take to get you out the door fixing these problems. I gave them a number for the sensor and Wes, goes to Gerald Nickerson the store operator and asked if they would do it at that price I thought was affordable ? Gerald says, " ***.K. At that prices I might as well F*cuking give it away." Then Wes wanted to wheel and deal on the breaks which I did not need, but, went a head as a preventative maintenance measure.
While checking out, Wes was bragging that after he gets done with his training, he was going to make over $100,000 at his store and that Gerald makes over $250,000 a year. Sure after ripping people off it is possible, but, not in a small town. I went to a break check in Spring, Texas the next day and had the ABS light checked and the manager in Spring says, there is no history about you coming into New Braunfels about this. Just a break job.
He told me the error code was not for the back driver's side wheel, but, the front and I did not need pads or rotors also, I told them how they pressured me and bragged how they make over $100,000 a year and he laughed. I have been here 10 years and I don't make that in Houston. I told him about Gerlad had tattoos and learn he broke company policy that all tattoos are to be covered up. I went to a Midas shop who looked at my car and said, you did not need brakes on the front and came up with the same error code being in the front.
I called Wes and told him he took me for a break job and his error code was wrong, he got defensive with me and yelled at me who looked at your car I would not tell him all the places and dropped the F-bomb on me and hung up.
Since the part was under a mechanical warranty and all I had to pay is a deductible, I went to a dealership who told me my breaks were fine what they saw on the front and break check took me for a break job. Break Check lost out on a $450 job replacing an ABS sensor for their lying unprofessional business tactics.New Braunfels is a small town and word gets around quickly and these people are bad news.
CHARGED FOR ROTOR RESURFACING AND THEY WERE NOT TURNED
Very upset at the unprofessional practices of brake check.
Don't go to Brake Check they will let you down
- Manager did not take responsibilty
Preferred solution: Price reduction and repair the door ding they put in my car door and do the wheel alignment that wasn't done on my truck .
Ripoff!
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Brake Check does not hire experienced technicians.
Your brakes were weak because fluid was leaking, probably a broken caliper piston boot or loose caliper bleed nut
In which was caused by Brake Check, not me .