Brains Brewery Reviews
Brains Brewery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brains Brewery has a 3.1 star rating based on 1 customer review. Consumers are mostly neutral. Recent recommendation: AVOID. Review authors value customer service and location; price level is medium and some note limited diversity of products. Brains Brewery reviews include customer complaints about service and food quality.
Key Takeaways for Future Customers
- Expect mixed Brains Brewery reviews and a medium price level.
- Customer service and location are the most valued aspects.
- Be aware of possible long waits and poor meal quality.
Negative Feedback / Risk Areas
- Reports of long waits for mains and rude local management.
- Poor food quality and complaints about dirty toilets.
- Recurring customer complaints about limited product diversity.
Positive Feedback
Head office responded apologetically and addressed the issue promptly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brains Brewery has a 3.1 star rating based on 1 customer review. Consumers are mostly neutral. Recent recommendation: AVOID. Review authors value customer service and location; price level is medium and some note limited diversity of products. Brains Brewery reviews include customer complaints about service and food quality.
Key Takeaways for Future Customers
- Expect mixed Brains Brewery reviews and a medium price level.
- Customer service and location are the most valued aspects.
- Be aware of possible long waits and poor meal quality.
Negative Feedback / Risk Areas
- Reports of long waits for mains and rude local management.
- Poor food quality and complaints about dirty toilets.
- Recurring customer complaints about limited product diversity.
Positive Feedback
Head office responded apologetically and addressed the issue promptly.
Bad Xmas meal
- - Mains arrived after an hour and were poor.
- - Starter was ok; potatoes were hard, carrots few.
- - Toilets were dirty; blood on floors and walls.
Had a horrendous meal at the three arches Cardiff .
The starter was ok but had to wait 1hour 10 for mains, when it come it was horrendous. Potatoes too hard to eat 2 slithers of carrots.
We had 2 young children with us whose meals were so poor that I gave them my vegetables.No apology, management there are rude .
The dessert was not good . The next table to us got fed up with waiting and left before dessert.
The toilets were disgusting blood clots on the floors and walls .
In all fairness to Brains head office they were apologetic and came back to us quickly,not like Lyndon and Jane from the Three Arches
Preferred solution: Apology
User's recommendation: AVOID
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