Brainly
Brainly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Users report account access and subscription problems with Brainly, with recent sentiment leaning negative due to support and billing frustration; price level noted as medium and some reviewers value location and customer service.
Key Takeaways for Future Customers
- Check Brainly reviews and confirm subscription terms before signing up.
- Expect possible delays resolving password or cancellation issues with customer service.
Negative Feedback / Risk Areas
- Recurring Brainly customer complaints about being charged without clear cancellation options.
- Billing and refunds disputes after failed password recovery and unresponsive support.
Positive Feedback
Some reviewers appreciate the service location and support when reachable, and pricing is described as medium value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Users report account access and subscription problems with Brainly, with recent sentiment leaning negative due to support and billing frustration; price level noted as medium and some reviewers value location and customer service.
Key Takeaways for Future Customers
- Check Brainly reviews and confirm subscription terms before signing up.
- Expect possible delays resolving password or cancellation issues with customer service.
Negative Feedback / Risk Areas
- Recurring Brainly customer complaints about being charged without clear cancellation options.
- Billing and refunds disputes after failed password recovery and unresponsive support.
Positive Feedback
Some reviewers appreciate the service location and support when reachable, and pricing is described as medium value.
Miami, Florida
Password
- - I can't remember my password and didn't receive the reset email.
- - I also need to cancel my subscription.
I need to log into my account but I cant remember my password and I put forgot password and I put my email but Im not receiving the email how else can I reset my password or at least how can I cancel my subscription which is what I initially need to do
Pittsburgh, Pennsylvania
Cannot cancel subscription
- - Cancel a subscription I didn't sign up for; I can't access the account.
- - Charged $40/mo; I don't use the service and want a refund, no replies.
I want to cancel my subscription that I didn't sign up for. I don't know my username or password.
I have emailed to no avail. I'm being charged $40 a month with no way to cancel.
I do not use this service. I want it to be cancelled, and I'd like to be refunded.
User's recommendation: Stay away. No way to contact.
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