Anonymous
map-marker Fargo, North Dakota

Wonderful Breeder

I have known Joanie for about nine years, I am also a small in home breeder just like Joanie, she helped me get started and always emphasized only breeding healthy social dogs and stay small so you can spend time socializing and caring for you dogs and puppies. I find it hard to believe that she would not stand behind any puppy she has raised and try and help the people that have adopted from her, I actually believe this. Could be another breeder trying to make her look bad, because she has tons of happy families and healthy puppies as she has been raising them for 30 years, if not then I would suggest calling her and discussing it with her, because I know for a fact she has so much compassion and will help. She represents her family for sales of puppies and they all have their own breed they raise, that is why she advertises other breeds, she only breeds the Poodles and one Yorkie, her dogs all live in her home, last time I was there she only had four breeding Poodles and one Yorkie, so I would hardly call that a puppy mill, they all where sleeping on the couch, lol Leave this good lady alone
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Anonymous
map-marker Minneapolis, Minnesota

Puppy Mill Breeder

This person has ads all over the internet for puppies and she is running a puppy mill. You will find that she has many breeds of all kinds, as she has them breeding over and over on the property. I was sold a dog who was sick, and cost me over 1200.00 in Vet bills before he died. Of course I was offered another dog for free, but that is not the point, I went through a month of tears and heartbreak while this little dog suffered and finally died. I didn't want another dog, especially from them! Go to the ASPCA, get a dog that is already spayed or neutered, and has been proclaimed healthy. Do not support Puppy Mills.
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Loss:
$800
2 comments
Guest

No idea who this is and have NEVER had anyone call to say there dog died , why anonymous?? Come forward with your name, if this is true why make a anonymous complaint on a generic site, come forward, give me a call , if indeed this was true I would feel horrible and would only want to make it right. A lot of people are against breeders so they make anonymous complaints on these sites that are not true, have NEVER had anyone call me about this complaint!!

Guest
reply icon Replying to comment of Guest-823490

Have a Cavalier who is 6 today from her. Best dog ever!!

Love of our life. I don’t believe this !

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Anonymous
map-marker Saint Paul, Minnesota

Joan Hebert Joanie Hebert Minnesota puppies dogs

This person sells dogs on various websites. She operates out of Minnesota. She sold me a very sick puppy with expensive hereditary medical problems as documented by my veterinarian. Please don't buy dogs or puppies online or from newspaper ads. Go to the Humane Society, Animal Ark, or another rescue organization to find a "used" pet. Spend some time online researching "puppy mills" before buying a dog online. I investigated this breeder. I trusted her. I went to her breeding facility, which looked acceptable. Still, the dog I received was very sick and the seller was less than kind or responsive to my problems. I was very disappointed with this transaction. I am using the kindest words possible about this unpleasant and expensive experience.
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6 comments
joanhbrt H

The gal was offered a FULL REFUND with return of the dog that she had for less then 24 hours, was part of that was unfair????

joanhbrt H

It is called a health guarantee in writting for one year and was written as transferable, Minnesota also has a puppy lemon law for one year after date of sale. How do I know this?

I am also an investigator for animal abuse and neglect for the State of Minnesota (18 years) And I am DONE defending a complaint that is not even worth my time.......

Spend some time reading the 100's of good testimonials instead of focusing on this ONE (YES One) complaint in 28 years that is not true. This site does not even ask for records to determine if this is ligit or let you send in records to prove it is wrong, so must be a really ligit site, just send in a complaint anonymous and we will take your word for it and find other people that love to reply knowing nothing about either party, does not take a rocket scientist to figure this site out.

Guest

Really, a breeder that will let you return your dog for a refund of $1500 after you sold it to someone else. That's a whopper of a story.

BS. I can hardly believe that a breeder would take a dog back in the first place let alone one that has been sold to a second person.

joanhbrt H

I have never meet this lady, only answered her emails, so I do not know how she thinks I was a nice old lady when she bought the dog,

( I am nice just not old, LOL) I was 42 years old six years ago when this dog was sold by my niece to this lady, I have never meet her, it was not bred or raised from birth as one of our dogs,she knew that when she bought the dog, if she would have returned the dog my niece could have returned it or recieved her $1500 back from the breeder that sold it to my niece, I tried to explain that to this lady and she was just not getting it, she wanted to keep the dog and also get a refund, is it fair that my niece could not try and regain her money, when this lady refused to bring the dog back or send any vet testing to us? She kept saying her husband was a lawyer and even had him email us and I just kept saying I would have my niece return all the money but I needed the dog that they had only had 24 hours so she could get her own vet testing done before the one year health guarantee was up, she just did not get this....

We are family run and each of us have 4-6 dogs a piece that we breed, they are our family pets also and all have vet testing before breeding, we are all A.K.C. inspected and in 100% compliance with A.K.C. at each inspection, so what right does she have to say we have too many dogs that we breed??

You will always run into miserable people that think they are above all the rules that apply to everyone else, but not to them! If I would have let her keep the dog and gave her back the $900 would she be satisfied with the dog, I do not think so, she would have been bad mouthing us anyway, I was trying to get the original breeder to stand up and take account, but it is really hard to do without the vet testing or the dog now isn't it?

joanhbrt H

1. Written by joanhbrt on August 24, 2012 from rochester, new york, US

Just remember, ANYONE can write a complaint on here without any proof it is legit, they do not ask for any proof or let the other party the complaint is on show proof that it is not true! You can also write as many complaints as you want and people think it is a new complaint from someone else, ONE truely disrupted lady wrote all these complaints and will not show her name!

Guest

Written by Joanie Hebert

As you notice all these complaints are the same anonymous person,( What are you hiding that you can't say your name?) I have had one complaint in 27 years of breeding from this same person,this is how I know who this person is without her stating her name on the complaint, she purchased a dog from us when we operated Brainerd Bones and Biscuits a few years back, my niece purchased a puppy from a breeder, the dog turned out to be to tiny so she decided to sell the dog, the dog passed all vet exams before putting it up for sale, my niece did notice a sneeze on the dog and the vet said it was a reverse sneeze not a treachea problem, this was all disclosed to this gal before the purchase, she emailed me the next day to say the dog had this honking problem so I told her to bring her right back and I would give her a full refund and get ahold of the breeder to go back on my niece's health guarantee, she refused to bring the dog back she said she had bonded in the 24 hours she had her and wanted to keep her and still wanted a refund, she knew from the start that it was not a female we had breed.We have had 100's of great review's over the year's (27 years) and have raised alot of healthy happy puppies and repeat buyer's including vet reference's and a vet who has purchased two of our pups (both very healthy at five years old) this gal was so unreasonable she was offered a full refund with return of the dog or another puppy, she refused both!

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Anonymous
map-marker Saint Paul, Minnesota

Www.tiptopwebsite.com Brainerd Bones and Biscuits / Hebert

Joanie from Brainerd Bones and Biscuits, also found at www.tiptopwebsite.com, sold me a very sick puppy. It has MULTIPLE very expensive health problems (seizures/collapsing trachea/bad teeth/patellar luxation). When advised that the dog was sick she advised me that the dog was not one that she bred. She then explained that she got it from another breeder that she didn't investigate who turned out to be a puppy mill. She sold the dog as hers until the dog was found to be sick. Again, the dog came from Brainerd Bones and Biscuits, also known as Brainerd Bones and Biscuit's. The owner is Joanie Hebert. The business is located in Brainerd, Minnesota. She seems like a very nice old lady until the sale is complete. AVOID. Also avoid www.puppyfind.com. If you are looking for a nice dog, go to google, type in the breed you are looking for with "rescue" and you will find every breed has dogs in rescue that need good homes. www.petfinder.com is another resource for rescue dogs.
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6 comments
Guest

I have purchased my third Chihuahua puppy from Joanie in the past Eight years, all my dogs are very healthy and I take them to the minnesota University vet clinic my vet say's best patella's she has seen on a twelve week old Chihuahua. I have been to her home and her brother's home and was very impressed by how clean and well socialized their dogs are.

She is as honest as they come in a breeder, I checked out many before adopting mine and talked to references and also her vet, they all spoke very highly of her and her family. I could not see her being difficult she has alway's been very kind.

Guest

I have purchased my third Chihuahua puppy from Joanie in the past Eight years, all my dogs are very healthy and I take them to the minnesota University vet clinic my vet say's best patella's she has seen on a twelve week old Chihuahua. I have been to her home and her brother's home and was very impressed by how clean and well socialized their dogs are.

She is as honest as they come in a breeder, I checked out many before adopting mine and talked to references and also her vet, they all spoke very highly of her and her family. I could not see her being difficult she has alway's been very kind.

Guest
reply icon Replying to comment of Guest-533503

I notice that the review from "Amy Fairbanks" includes a misuse of apostrophes...the same misuse of apostrophes the seller's comments had. Go to petfinder/dot/com and rescue a dog breed of your choice that is in rescue. Every breed is available there.

joanhbrt H

1. Written by joanhbrt on August 24, 2012 from rochester, new york, US

Just remember, ANYONE can write a complaint on here without any proof it is legit, they do not ask for any proof or let the other party the complaint is on show proof that it is not true!

You can also write as many complaints as you want and people think it is a new complaint from someone else, ONE truely disrupted lady wrote all these complaints and will not show her name! Pissed off Consumer even has complaints on them because of this!

Guest

I have never meet this lady, only answered her emails, so I do not know how she thinks I was a nice old lady when she bought the dog,

( I am nice just not old, LOL) I was 42 years old six years ago when this dog was sold by my niece to this lady, I have never meet her, it was not bred or raised from birth as one of our dogs,she knew that when she bought the dog, if she would have returned the dog my niece could have returned it or recieved her $1500 back from the breeder that sold it to my niece, I tried to explain that to this lady and she was just not getting it, she wanted to keep the dog and also get a refund, is it fair that my niece could not try and regain her money, when this lady refused to bring the dog back or send any vet testing to us? She kept saying her husband was a lawyer and even had him email us and I just kept saying I would have my niece return all the money but I needed the dog that they had only had 24 hours so she could get her own vet testing done before the one year health guarantee was up, she just did not get this....

We are family run and each of us have 4-6 dogs a piece that we breed, they are our family pets also and all have vet testing before breeding, we are all A.K.C. inspected and in 100% compliance with A.K.C. at each inspection, so what right does she have to say we have too many dogs that we breed??

You will always run into miserable people that think they are above all the rules that apply to everyone else, but not to them! If I would have let her keep the dog and gave her back the $900 would she be satisfied with the dog, I do not think so, she would have been bad mouthing us anyway, I was trying to get the original breeder to stand up and take account, but it is really hard to do without the vet testing or the dog now isn't it?

Guest

Written by Joanie Hebert

As you notice all these complaints are the same anonymous person,( What are you hiding that you can't say your name?) I have had one complaint in 27 years of breeding from this same person,this is how I know who this person is without her stating her name on the complaint, she purchased a dog from us when we operated Brainerd Bones and Biscuits a few years back, my niece purchased a puppy from a breeder, the dog turned out to be to tiny so she decided to sell the dog, the dog passed all vet exams before putting it up for sale, my niece did notice a sneeze on the dog and the vet said it was a reverse sneeze not a treachea problem, this was all disclosed to this gal before the purchase, she emailed me the next day to say the dog had this honking problem so I told her to bring her right back and I would give her a full refund and get ahold of the breeder to go back on my niece's health guarantee, she refused to bring the dog back she said she had bonded in the 24 hours she had her and wanted to keep her and still wanted a refund, she knew from the start that it was not a female we had breed.We have had 100's of great review's over the year's (27 years) and have raised alot of healthy happy puppies and repeat buyer's including vet reference's and a vet who has purchased two of our pups (both very healthy at five years old) this gal was so unreasonable she was offered a full refund with return of the dog or another puppy, she refused both!

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Anonymous
map-marker Saint Paul, Minnesota

Www.rehbergerspuppyluv.com Rehberger Rehbergers

This company is affiliated with the person I purchased a very sick dog from. The dogs cost me around $1,000 to purchase. I bought the puppy from Brainerd Bones and Biscuits. The owner is now selling dogs on www.rehbergerspuppyluv.com and I suspect various other websites. The person who sold me my dog is Joan or Joanie Hebert. I love my dog, but it has a variety of expensive hereditary health issues. Please use extreme caution when buying a dog online. Go to a shelter and save a dog. I just visited this website and it is my opinion that this breeder is selling and breeding far too many dogs. Be smart. Don't let cute pictures fool you.
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13 comments
Guest

Best breeder in Minnesota

I started my search for a Poodle puppy a year before I found Joanie, I talked to countless breeders and visited many of them, I also did my homework on how to find a good breeder. Joanie is the most informative breeder I ever came across and her puppies are the most socialized, healthy and up to the standard I have seen, (believe me I seen some Poodles in my search that were long bodied, thin straight coats, ect.

and certainly not up to the standard they are suppose to be) ALL her dogs and puppies greet you at the door when you come to visit, they are all well groomed and well taken care of and her home and puppy pens are super clean!!

I purchased a beautiful girl and will be back for a second puppy I would not consider going anywhere else to adopt a puppy, she is awesome to work with and her puppies are wonderful.....

Reviewer: Heather, May 31, 2014

Guest

I have purchased THREE puppies from this lady in the past 2 years and they have been the healthiest, most socialized and loving pups. She doesn't have very many breeding dogs though.

She has always been real nice, easy to reach to chat with and helpful. She is NOT a puppymill not a large breeder. A lot of the pups you see her advertising and on her website are bred and raised by other family members of hers in their own homes. She is just the main advertiser for the family!!!

Get your facts straight.

I recommend Joanie Hebert for your next HEALTHY, SOCIALIZED and WONDERFUL puppy ever!! 8) :)

Guest

5.05.05.05.05.0 Amazing caring breeder

If you are looking for a puppy you don't need to look no further, this is the most caring and informative breeder I have ever came across, Joanie and Dan are so sweet, honest and caring and the puppies are raised in the families home's (they are family run) and boy does it show in their personality's!, when I arrived all the dogs greeted me and were so friendly, the home is clean and so are the dogs, VERY impressed!! I had a long search for the right puppy and I just purchased my second puppy from this family and I could not be happier, I believe I will be back for one more to complete my family and I would never consider going any were else but rehbergerspuppyluv.com I have two beautiful HEALTHY Dog's from them, Zoey and Wilma are the best Dogs I could ask for everyone stops me to ask we're I got them and I tell them the best breeder in Minnesota Joanie Hebert!!

Guest

Uh If you go to the web site, there are a hoard of chihuahuas being bred there :? .

They are not very good looking chis either. Long noses...

That should tell you something about the quality of puppies, AND the breeder... :x

Guest
reply icon Replying to comment of Guest-739468

You are looking at a picture and making a decision to bash these people without even knowing anything about them or the dogs they breed, so sad that people will make a decision based on one person that there was no way to please........ FAMILY RUN, HOME RAISED, wonderful family that really loves all the dogs and puppies and they are all taken care of and happy, go look for yourself, don't believe hear say!! You won't find nicer people!!

Guest

Really ? This lady that made all these complaints is overboard, four complaints all without showing her name, looks fishy to me, you can tell it is all the same wacko lady, I think she was looking for a free dog!

Guest

I came upon this review today for Rehbergerspuppyluv.com and Joanie Hebert, I could not believe what I was reading, did not sound anything like the Joanie Hebert I know or the breeder from Rehbergerspuppyluv.com that I know, I purchased my first puppy from Joanie in 2007 and my second puppy from her in 2011, both very healthy, socialized puppies, I loved the first one so much (Tia) I bought a second one (Tillie) both my puppies were vet checked very healthy from my vet and Joanie's vet and still are very healthy at five and almost two years old, she was WONDERFUL to deal with nothing like what this person is saying in this review, I find it very hard to believe that she would not stand behind any dog that she breeds, I purchased my first puppy from a recommendation from a family that lives next door to me with a puppy purchased from her and they also love their dog and is very healthy, I was so impressed with the dogs temperament that I asked were they adopted him from. This person was offered a full refund and refused it and still wrote a bad review?

sounds like someone that could not be easily pleased to me, I think there is something wrong with someone that is offered a full refund and still writes a bad review, I believe Joanie did everything she could to make this person happy and it was just not possible, there are alway's people that no mattter how hard you try they will not be happy in this world that must be one of those people! There are tons of good reviews on puppyfind.com and the website, go read the ones's from all the happy people that adopted puppies!

Guest

You guys are all INSANE for the things you are saying! I purchased a puppy from them and he is the smartest little pup I have even met, not to mention completely HEALTHY!

I have also known the owners for years....specifically since 3rd grade and their dogs are part of their family!!! They are responsible breeders and go above and beyond what any other breeder would do!

And as far as the lady goes who got the sick puppy-why the heck would you make such a scene about a sick puppy and when they honored the health guarantee and YOU REFUSED IT? Get over yourself and maybe go get a life rather than sitting on the computer writing complaints.

joanhbrt H

Our business for breeding dogs has always been the same name (our family name), my brother owned a business called Brainerd Bones and Bisquits that was quite successfull and because of his health he sold the grooming and boarding building, it was part of the sell of the boarding and grooming and they wanted the name as part of the purchase of the business, if you bought McDonalds would you change the name?? We are family run, there is not just one of us raising dogs, I really don't think I should have to defend this ridiculous complaint or people coming up with more ***, YES, this is my only complaint we have EVER had, read all the good reviews and testimonials instead of focusing on this ONE that is not ligit, it's funny how people would rather think a bad compaint is ligit instead of reading hundreds of good ones, really sad......

Guest

It is difficult to believe that you have had only one complaint in 27 yrs of breeding and selling dogs.? If you have had such a successful dog breeding business, why the name change to your business?

Businesses that have a good reputation don't generally change their "good name" due to fact that this is how they are known in the business community. People or businesses that change their name are usually trying to hide from something or start over due to a bad reputation. Businesses will have problem situations arise from time to time.

How those problem situations are handled and ultimately resolved is the key to maintain their reputation. A smart business owner knows that their name means everything and will go the extra mile to maintain that good name (reputation).

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Anonymous
map-marker Saint Paul, Minnesota

Brainerd Bones and Biscuits

Brainerd Bones and Biscuits sold me a dog with a genetic disorder. The puppy has terrible patellar luxation in both back legs. This was my first dog, so I didn't know exactly how the puppy should walk or how the legs should look, but ANY breeder with even the most minimal knowledge about their dogs would EASILY recognize this problem. Each leg costs over $2,500 to correct!!! The little dog's legs twist inward with each step. It can't walk on tile or wood floors because it is so unsteady from this disorder. I was mislead by the seller on numerous occasions. I kept all of my emails from my first inquiry about my dog until the last communication, so the evidence is all there. Side note: I have learned my lesson. Don't buy puppies from anyone but a rescue organization. Pet stores, online sources, and the newspaper all tend to be puppy millers who are purveyors of misery and greed. Before you buy a puppy that isn't a rescue, please Google "puppy mill" and read everything there. Spend an hour and do some research on puppy mills and you will never again buy a puppy that isn't recycled. They lie to you about the origin of their dogs. It's that simple. If you want a specific dog breed, Google "chihuahua rescue" (or whatever type of dog you are interested in) and find a recycled dog that needs a home. A small number of these dogs have some issues, but all of them deserve love. We now have several recycled pets and have been able to house train them with consistent praise when they do what's right. Do the right thing and give a recycled dog a chance. IF YOU MUST BUY A PUPPY, PLEASE GO TO A DOG SHOW AND GET A DOG FROM A BREEDER THAT SHOWS HIS OR HER DOGS. Be patient. You will often be put on a waiting list. This is a good sign that you aren't just buying from someone who overbreeds. You will probably pay a little more, but the veterinary bills will make up the difference when you buy a healthy dog, rather than a less expensive dog that all too often needs hundreds or thousands of dollars of medical bills.
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14 comments
Guest

Best breeder in Minnesota

I started my search for a Poodle puppy a year before I found Joanie, I talked to countless breeders and visited many of them, I also did my homework on how to find a good breeder. Joanie is the most informative breeder I ever came across and her puppies are the most socialized, healthy and up to the standard I have seen, (believe me I seen some Poodles in my search that were long bodied, thin straight coats, ect.

and certainly not up to the standard they are suppose to be) ALL her dogs and puppies greet you at the door when you come to visit, they are all well groomed and well taken care of and her home and puppy pens are super clean!!

I purchased a beautiful girl and will be back for a second puppy I would not consider going anywhere else to adopt a puppy, she is awesome to work with and her puppies are wonderful..... So if your looking for a great breeder look no further then Joanie

Reviewer: Heather, May 31, 2014

Guest

We just purchased a Chihuahua puppy from Joanie and Dan. When we arrived the puppies were in the house and had free roam of the kitchen and dinning room.

Some of the puppies were kenneled and they were clean dry and all look happy and healthy. The puppy's nails were trimmed. And even on the lighter puppies their fur on their feet weren't discolored an indication that they aren't locked up standing in their messes for hours a day. I was extremely pleased to see how well the puppies were socialized they were out playing, running and very happy.

We received a blanket, food, papers, shot records and a health guarantee for our little girl. They also gave us some extra wormer and something if she got an upset tummy for the 4 hour drive back home. In which we had no problems at all with her, because she was so well socialized it didn't faze her at all.

Thanks for the happy, healthy and extremely well socialized puppy! The Steele family and our newest addition Moxi.

Guest

My little Shiloh just turned one year old last Sunday! Not only is she a cutie.J She is sooo… sweet and very intelligent!

She has a wonderful personality and temperament of an much older dog. When Dannie told me “you can’t go wrong with one of Pumpkin’s puppies …..boy was he so right!!!! I am still amazed at how easy she was to train. She had the whole potty training (outside), at 2 pounds, accomplished in 2 weeks!!!

Joanie was so helpful before and after I got Shiloh home.

She was always available to answer my questions and that meant so much to me! With no hesitation, I would highly recommend adding one of Joanie and Dannie’s puppies to your home!!!

Guest

We just had the best experience with Joanie, her hubby and Dan. My daughter did ALOT of research before buying her first dog.

She decided after talking extensively to Joanie to take the plunge with a Chipoo. It couldn't have been a better decision. We wanted a dog that was kind, smart, small, easy to train, looked like a teddy bear, didn't shed, and got along with other dogs and children. My daughter brought her Chipoo home and it was love at first night!

We all loved the puppy so much that I called Joanie the next day to ask for his brother for me. Luckily, he was available by my chinny chin chin. It has been 2 days now with my new pup. We are in puppy land and because of this family, we have a head start in puppy training, and socialization.

I am so excited for the next 20 years. We have two beautiful puppy's.

Thank you EVERYONE who played a part in their first weeks of life. Whomever is reading this, YOU WON'T GO WRONG!

Guest

Loving and Professional Breeder

We purchased a female yorkshire terrier from Joanie and couldn't be more pleased. From the first time I contacted her I was impressed with her candor, professionalism and knowledge, but most importantly I was impressed with the love she had for her puppies.

Our new puppy Mia has been in our home for ten days and is consistently using puppy pads, sleeps through the night in her puppy pen and can sit on command. The seamless transistion into our home is due to the loving care and socialization given to her by Joanie and Dan.

I wholeheartedly recommend rehbergerspuppyluv.com.

Guest

Awesome breeder, go see for yourself, home raised, lots of happy customers! Don't believe people that have no clue what they are talking about!

Guest

Rehbergers puppy luv.com constantly has puppies!!! These breeders, are pumping out puppies like crazy.

I have seen the one facility, and it is so so, I would not call it very sanitary, and there were about 9 dogs there?

Sorry, the previous woman had a problem, and Joanie, didn't take back the puppy, or give a one year guarantee. Pretty bad business if you ask me, their puppies aren't cheap, and there is probably too much inbreeding going on?

joanhbrt H
reply icon Replying to comment of Guest-593392

LOL, You are too funny, inbreeding?? never done it and never would, nine dogs??

WOW come up with something better, have you ever even purchased a dog from us or know when we breed?

There are six of us that raise dogs so Yes one of us always has puppies, get your facts straight before you run your mouth and come out of the closet be a man and tell it to me to my face! Also this gal was offered a full refund YES full refund and did not want to to it, give me a break!!

joanhbrt H
reply icon Replying to comment of joanhbrt H

It's funny this is the first time I have ever heard this one in 28 years, most people that visit are amazed at how clean and how great the dogs are taken care of, are you a friend of the gal that did this complaint?? LOL!

Go and read the hundreds of GOOD reviews or are those people all liers?????? Go read pissed off consumer reviews those are some dandy ones to read no one thinks they are a good company!!!!!

Guest
reply icon Replying to comment of Guest-593392

This is a different mike and I can tell you first hand from transporting puppies for Joanie that these puppies are amazing and that doesn't happen by accident . Joanie and Dan are amazing people that take excellent care of their puppies.This other mike has some hidden agenda. Obviously he was smoking something when he wrote this review because no sane person could say anything but nice things about these people.

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