Brainerd Bones and Biscuits Reviews

I have purchased THREE puppies from this lady in the past 2 years and they have been the healthiest, most socialized and loving pups. She doesn't have very many breeding dogs though.

She has always been real nice, easy to reach to chat with and helpful. She is NOT a puppymill not a large breeder. A lot of the pups you see her advertising and on her website are bred and raised by other family members of hers in their own homes. She is just the main advertiser for the family!!!

Get your facts straight.

I recommend Joanie Hebert for your next HEALTHY, SOCIALIZED and WONDERFUL puppy ever!! 8) :)

5.05.05.05.05.0 Amazing caring breeder

If you are looking for a puppy you don't need to look no further, this is the most caring and informative breeder I have ever came across, Joanie and Dan are so sweet, honest and caring and the puppies are raised in the families home's (they are family run) and boy does it show in their personality's!, when I arrived all the dogs greeted me and were so friendly, the home is clean and so are the dogs, VERY impressed!! I had a long search for the right puppy and I just purchased my second puppy from this family and I could not be happier, I believe I will be back for one more to complete my family and I would never consider going any were else but rehbergerspuppyluv.com I have two beautiful HEALTHY Dog's from them, Zoey and Wilma are the best Dogs I could ask for everyone stops me to ask we're I got them and I tell them the best breeder in Minnesota Joanie Hebert!!

Uh If you go to the web site, there are a hoard of chihuahuas being bred there :? .

They are not very good looking chis either. Long noses...

That should tell you something about the quality of puppies, AND the breeder... :x

You are looking at a picture and making a decision to bash these people without even knowing anything about them or the dogs they breed, so sad that people will make a decision based on one person that there was no way to please........ FAMILY RUN, HOME RAISED, wonderful family that really loves all the dogs and puppies and they are all taken care of and happy, go look for yourself, don't believe hear say!! You won't find nicer people!!

Really ? This lady that made all these complaints is overboard, four complaints all without showing her name, looks fishy to me, you can tell it is all the same wacko lady, I think she was looking for a free dog!

I came upon this review today for Rehbergerspuppyluv.com and Joanie Hebert, I could not believe what I was reading, did not sound anything like the Joanie Hebert I know or the breeder from Rehbergerspuppyluv.com that I know, I purchased my first puppy from Joanie in 2007 and my second puppy from her in 2011, both very healthy, socialized puppies, I loved the first one so much (Tia) I bought a second one (Tillie) both my puppies were vet checked very healthy from my vet and Joanie's vet and still are very healthy at five and almost two years old, she was WONDERFUL to deal with nothing like what this person is saying in this review, I find it very hard to believe that she would not stand behind any dog that she breeds, I purchased my first puppy from a recommendation from a family that lives next door to me with a puppy purchased from her and they also love their dog and is very healthy, I was so impressed with the dogs temperament that I asked were they adopted him from. This person was offered a full refund and refused it and still wrote a bad review?

sounds like someone that could not be easily pleased to me, I think there is something wrong with someone that is offered a full refund and still writes a bad review, I believe Joanie did everything she could to make this person happy and it was just not possible, there are alway's people that no mattter how hard you try they will not be happy in this world that must be one of those people! There are tons of good reviews on puppyfind.com and the website, go read the ones's from all the happy people that adopted puppies!

You guys are all INSANE for the things you are saying! I purchased a puppy from them and he is the smartest little pup I have even met, not to mention completely HEALTHY!

I have also known the owners for years....specifically since 3rd grade and their dogs are part of their family!!! They are responsible breeders and go above and beyond what any other breeder would do!

And as far as the lady goes who got the sick puppy-why the heck would you make such a scene about a sick puppy and when they honored the health guarantee and YOU REFUSED IT? Get over yourself and maybe go get a life rather than sitting on the computer writing complaints.

Our business for breeding dogs has always been the same name (our family name), my brother owned a business called Brainerd Bones and Bisquits that was quite successfull and because of his health he sold the grooming and boarding building, it was part of the sell of the boarding and grooming and they wanted the name as part of the purchase of the business, if you bought McDonalds would you change the name?? We are family run, there is not just one of us raising dogs, I really don't think I should have to defend this ridiculous complaint or people coming up with more ***, YES, this is my only complaint we have EVER had, read all the good reviews and testimonials instead of focusing on this ONE that is not ligit, it's funny how people would rather think a bad compaint is ligit instead of reading hundreds of good ones, really sad......

It is difficult to believe that you have had only one complaint in 27 yrs of breeding and selling dogs.? If you have had such a successful dog breeding business, why the name change to your business?

Businesses that have a good reputation don't generally change their "good name" due to fact that this is how they are known in the business community. People or businesses that change their name are usually trying to hide from something or start over due to a bad reputation. Businesses will have problem situations arise from time to time.

How those problem situations are handled and ultimately resolved is the key to maintain their reputation. A smart business owner knows that their name means everything and will go the extra mile to maintain that good name (reputation).

It is called a health guarantee in writting for one year and was written as transferable, Minnesota also has a puppy lemon law for one year after date of sale. How do I know this?

I am also an investigator for animal abuse and neglect for the State of Minnesota (18 years) And I am DONE defending a complaint that is not even worth my time.......

Spend some time reading the 100's of good testimonials instead of focusing on this ONE (YES One) complaint in 28 years that is not true. This site does not even ask for records to determine if this is ligit or let you send in records to prove it is wrong, so must be a really ligit site, just send in a complaint anonymous and we will take your word for it and find other people that love to reply knowing nothing about either party, does not take a rocket scientist to figure this site out.

Really, a breeder that will let you return your dog for a refund of $1500 after you sold it to someone else. That's a whopper of a story.

BS. I can hardly believe that a breeder would take a dog back in the first place let alone one that has been sold to a second person.

I have never meet this lady, only answered her emails, so I do not know how she thinks I was a nice old lady when she bought the dog,

( I am nice just not old, LOL) I was 42 years old six years ago when this dog was sold by my niece to this lady, I have never meet her, it was not bred or raised from birth as one of our dogs,she knew that when she bought the dog, if she would have returned the dog my niece could have returned it or recieved her $1500 back from the breeder that sold it to my niece, I tried to explain that to this lady and she was just not getting it, she wanted to keep the dog and also get a refund, is it fair that my niece could not try and regain her money, when this lady refused to bring the dog back or send any vet testing to us? She kept saying her husband was a lawyer and even had him email us and I just kept saying I would have my niece return all the money but I needed the dog that they had only had 24 hours so she could get her own vet testing done before the one year health guarantee was up, she just did not get this....

We are family run and each of us have 4-6 dogs a piece that we breed, they are our family pets also and all have vet testing before breeding, we are all A.K.C. inspected and in 100% compliance with A.K.C. at each inspection, so what right does she have to say we have too many dogs that we breed??

You will always run into miserable people that think they are above all the rules that apply to everyone else, but not to them! If I would have let her keep the dog and gave her back the $900 would she be satisfied with the dog, I do not think so, she would have been bad mouthing us anyway, I was trying to get the original breeder to stand up and take account, but it is really hard to do without the vet testing or the dog now isn't it?

1. Written by joanhbrt on August 24, 2012 from rochester, new york, US

Just remember, ANYONE can write a complaint on here without any proof it is legit, they do not ask for any proof or let the other party the complaint is on show proof that it is not true! You can also write as many complaints as you want and people think it is a new complaint from someone else, ONE truely disrupted lady wrote all these complaints and will not show her name!

Written by Joanie Hebert

As you notice all these complaints are the same anonymous person,( What are you hiding that you can't say your name?) I have had one complaint in 27 years of breeding from this same person,this is how I know who this person is without her stating her name on the complaint, she purchased a dog from us when we operated Brainerd Bones and Biscuits a few years back, my niece purchased a puppy from a breeder, the dog turned out to be to tiny so she decided to sell the dog, the dog passed all vet exams before putting it up for sale, my niece did notice a sneeze on the dog and the vet said it was a reverse sneeze not a treachea problem, this was all disclosed to this gal before the purchase, she emailed me the next day to say the dog had this honking problem so I told her to bring her right back and I would give her a full refund and get ahold of the breeder to go back on my niece's health guarantee, she refused to bring the dog back she said she had bonded in the 24 hours she had her and wanted to keep her and still wanted a refund, she knew from the start that it was not a female we had breed.We have had 100's of great review's over the year's (27 years) and have raised alot of healthy happy puppies and repeat buyer's including vet reference's and a vet who has purchased two of our pups (both very healthy at five years old) this gal was so unreasonable she was offered a full refund with return of the dog or another puppy, she refused both!

I have purchased my third Chihuahua puppy from Joanie in the past Eight years, all my dogs are very healthy and I take them to the minnesota University vet clinic my vet say's best patella's she has seen on a twelve week old Chihuahua. I have been to her home and her brother's home and was very impressed by how clean and well socialized their dogs are.

She is as honest as they come in a breeder, I checked out many before adopting mine and talked to references and also her vet, they all spoke very highly of her and her family. I could not see her being difficult she has alway's been very kind.

I notice that the review from "Amy Fairbanks" includes a misuse of apostrophes...the same misuse of apostrophes the seller's comments had. Go to petfinder/dot/com and rescue a dog breed of your choice that is in rescue. Every breed is available there.

1. Written by joanhbrt on August 24, 2012 from rochester, new york, US

Just remember, ANYONE can write a complaint on here without any proof it is legit, they do not ask for any proof or let the other party the complaint is on show proof that it is not true!

You can also write as many complaints as you want and people think it is a new complaint from someone else, ONE truely disrupted lady wrote all these complaints and will not show her name! Pissed off Consumer even has complaints on them because of this!

I have never meet this lady, only answered her emails, so I do not know how she thinks I was a nice old lady when she bought the dog,

( I am nice just not old, LOL) I was 42 years old six years ago when this dog was sold by my niece to this lady, I have never meet her, it was not bred or raised from birth as one of our dogs,she knew that when she bought the dog, if she would have returned the dog my niece could have returned it or recieved her $1500 back from the breeder that sold it to my niece, I tried to explain that to this lady and she was just not getting it, she wanted to keep the dog and also get a refund, is it fair that my niece could not try and regain her money, when this lady refused to bring the dog back or send any vet testing to us? She kept saying her husband was a lawyer and even had him email us and I just kept saying I would have my niece return all the money but I needed the dog that they had only had 24 hours so she could get her own vet testing done before the one year health guarantee was up, she just did not get this....

We are family run and each of us have 4-6 dogs a piece that we breed, they are our family pets also and all have vet testing before breeding, we are all A.K.C. inspected and in 100% compliance with A.K.C. at each inspection, so what right does she have to say we have too many dogs that we breed??

You will always run into miserable people that think they are above all the rules that apply to everyone else, but not to them! If I would have let her keep the dog and gave her back the $900 would she be satisfied with the dog, I do not think so, she would have been bad mouthing us anyway, I was trying to get the original breeder to stand up and take account, but it is really hard to do without the vet testing or the dog now isn't it?

Written by Joanie Hebert

As you notice all these complaints are the same anonymous person,( What are you hiding that you can't say your name?) I have had one complaint in 27 years of breeding from this same person,this is how I know who this person is without her stating her name on the complaint, she purchased a dog from us when we operated Brainerd Bones and Biscuits a few years back, my niece purchased a puppy from a breeder, the dog turned out to be to tiny so she decided to sell the dog, the dog passed all vet exams before putting it up for sale, my niece did notice a sneeze on the dog and the vet said it was a reverse sneeze not a treachea problem, this was all disclosed to this gal before the purchase, she emailed me the next day to say the dog had this honking problem so I told her to bring her right back and I would give her a full refund and get ahold of the breeder to go back on my niece's health guarantee, she refused to bring the dog back she said she had bonded in the 24 hours she had her and wanted to keep her and still wanted a refund, she knew from the start that it was not a female we had breed.We have had 100's of great review's over the year's (27 years) and have raised alot of healthy happy puppies and repeat buyer's including vet reference's and a vet who has purchased two of our pups (both very healthy at five years old) this gal was so unreasonable she was offered a full refund with return of the dog or another puppy, she refused both!