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Brabantia

Brabantia

www.brabantia.com
What is your customer experience with Brabantia?

Brabantia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

5.0 star rating based on 1 customer review. Consumers are mostly satisfied; rating distribution 100% positive. Reviewers value turnaround time and diversity of products, and report a low price level. Mentioned in Brabantia reviews alongside quick replacements and clear product selection.

Key Takeaways for Future Customers

  • Fast turnaround on replacements and responsive customer service.
  • Wide product range and generally low price level.
  • Check stock and shipping options if you cannot collect in store.

Negative Feedback / Risk Areas

  • Several customer complaints about broken lines and failed metal clips on rotary line.
  • Order confirmation issues after payment; billing or payment receipt concerns.
  • Parts and availability can require follow-up for shipping or local pickup.

Positive Feedback

Excellent customer service reported with photo request, prompt replacement shipping and rapid delivery.

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Show reviews that mention
line rotary line top line sage saucepan bristol stock bridlington part update
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Resolved
Linda H Pon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Broken clothes line

Updated by user Oct 14, 2025

Company fixed the issue and I have been provided with settlement agreement. They replaced the line for me. Be nice and try an resolve the issue.

Original review Sep 29, 2025

The top line broke, ( I have never used the top line as I cant reach it) . The tiny clamp that holds the line came off an there is no way I will find it in the grass.

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Anonymous
map-marker Maidstone, Kent

3 of the outside lines on our Liftomatic Rotary Line have failed

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AI Highlights
  • - Three lines are broken due to a failed metal clip.
  • - We had a much cheaper rotary line for many years.
  • - The Liftomatic was purchased in 2022.

3 lines have broken. The Lines themselves are intact the problem is with the metal clip which holds the line together have failed and therefore the lines are no longer in use.

I am particularly annoyed as we had a much cheaper rotary line for many years.

The Liftomatic was purchased in 2022.

I look forward to hearing from you.

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Donovan Owt

Update

AI Highlights
  • - Payment has been taken; no email confirmation yet.
  • - Order is for a lid for a 50ltr touch bin.
  • - Customer requests confirmation of the order.

I have ordered a part but I have not had an email confirmation and the payment has been taken. My name and address as follows:

{{Redacted}}

Email tracybflood@***.com

It is for a lid for a 50ltr touch bin.

Please confirm my order.

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Reinhold Qcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’d like to make a purchase

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I would like to purchase a 5-piece saucepan set in sage, please. Can you help me, please?

It's in stock at Bridlington Bristol, but I cannot get there. Could they be posted to me, please?

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Anonymous
map-marker Bristol, Bristol

Excellent customer service

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Excellent. Request for photo evidence was reasonable.

As soon as sent promised complete replacement.

On its way and delivery tomorrow. Far exceeded my expectations

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