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BPL Plasma

BPL Plasma

www.bplgroup.com
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BPL Plasma Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BPL Plasma has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Not sure if I want to do any business the the company", "Don't call them they are stupid".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Antwoine J

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Verified Reviewer
| map-marker Goodyear, Arizona

Issue with staff, and medical issues

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Contains 4 confidential files for company representatives

The last time I was at this location I had a problem with a staff two years ago due to my payment for donated, I received a email from the same location staying that they welcome me back that they miss my donor service. The start of process was successful, After 40mins or longer being seated A staff member(Misty) out of nowhere started giving me problems/a hard time and continue on after I respectfully corrected her about her false claim that she assumed I was tapping with the needle.

She was very aggressive with her attitude and conversation, very directed towards me; another staff (Courtney), who approached me rudely was very determined what Misty had told her was very true about what I had done ? Courtney, navigate me to chance to give her mine statement Whats had taken place in the conversation between me and Misty, she charged at me very rudely as if she wanted me to respond with an attitude as well, but I choose not to, and calmly explain to her what had happened. I dont know what is Courtney position is at the BPL Center. I quickly realized how unprofessional that the staff and the team member were in a quickly try to avoid any other complication, so I asked Courtney because she keep her staff misty phone away for me.

Im around me until my donation process is over, she agrees, but still misty, chose to torment me by keep walking around my area, my bubble, my space, keep walking past me a smiling and a direct look at my eye laughing. After the third time she walked pass I asked her politely could she just keep her distance away please. thats when Courtney demanded that I leave and that they will recycle my blood back to me without asking if I was feeling OK doing the whole process I start feeling dizzy, I was so upset I couldnt focus on my health I was just ready to get in contact with corporate, as I was leaving the building I start feeling more dizzy and sick.

They never checked on me after they wrap me up or ask questions, the two ladies who gave me problems, including the male staff who approached me afterwards just sent me off without any medical attention. This Has to be the worst business of donating I ever been to.

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Loss:
$100

Preferred solution: Full refund

User's recommendation: Not sure if I want to do any business the the company

Brandon B Ihc

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Verified Reviewer

Can't log in

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Y'all are stupid I called cause I'm locked out on my north lane account and you set me up this account that I never asked for but never sent me a temporary password for my north lane account that I called about so now I'm going to get charged more to call you back to get into my account which is what I did in the first place but y'all did this stupid *** instead of what I asked I never asked for a pissed consumer account I asked to get back into my account on north lane for my KED Plasma donor card

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Preferred solution: I would like you to send me the temporary password to my north lane account that you said you were doing

User's recommendation: Don't call them they are stupid

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