Bozard Ford Lincoln
Bozard Ford Lincoln Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.6 star rating based on 1 customer review. Consumers are mostly neutral; reviewers value Location and customer service but note poor discounts, limited product diversity, and a medium price level.
Positive Feedback
Local convenience and responsive staff are highlighted in Bozard Ford Lincoln reviews as helpful when buying or servicing vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about warranty coverage and unexpected labor charges, including billing for diagnostics and repairs.
- Reports of major repair costs for modules and steering gear and limited resolution from Ford escalate customer complaints.
- Concerns about lack of diversity in advertising making some customers feel unwelcome.
Key Takeaways for Future Customers
- Ask for detailed warranty limits and written estimates to avoid surprise charges and confirm refund or dispute options.
- Check Bozard Ford Lincoln customer complaints and service history before major repairs.
- Verify coverage for electronic modules and steering issues before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.6 star rating based on 1 customer review. Consumers are mostly neutral; reviewers value Location and customer service but note poor discounts, limited product diversity, and a medium price level.
Positive Feedback
Local convenience and responsive staff are highlighted in Bozard Ford Lincoln reviews as helpful when buying or servicing vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about warranty coverage and unexpected labor charges, including billing for diagnostics and repairs.
- Reports of major repair costs for modules and steering gear and limited resolution from Ford escalate customer complaints.
- Concerns about lack of diversity in advertising making some customers feel unwelcome.
Key Takeaways for Future Customers
- Ask for detailed warranty limits and written estimates to avoid surprise charges and confirm refund or dispute options.
- Check Bozard Ford Lincoln customer complaints and service history before major repairs.
- Verify coverage for electronic modules and steering issues before purchase.
Turn one complaint into a collective action
Miami, Florida
Lack of diversity
- - The commercials show a lack of diversity.
- - Increase diversity in advertising so customers see themselves; otherwise they may bypass you.
Just watching your commercials it's evident that you lack diversity. Want more sales, become more diverse in your advertising so that potential customers see themselves at your dealership. They will bypass you if they don't feel welcome.
St. Augustine, Florida
Premium extended Warranty does not cover all!!
- - A leak affected three areas due to a clogged sunroof drain.
- - The bill was $500 for labor, including $100 for diagnosis.
When they tell you bumper to bumper don't believe them. I currently have my Ford Explorer in for a leake going into three different areas of my vehicle.
I was told its due to a clogged water drain that funnels water off of my sun roof. Because its not a "part" but instead needs to be cleaned out i have to pay a total of $500.00 for labor. $100.00 of that was to diagnose the problem. :(
What makes me so mad is, i just picked it up Friday haveing a bracket replaced.
Here it is Tuesday and its back at the shop again!! When you take it in for maintenance shouldn't this be something they should check??
St. Augustine, Florida
Bad Power Steering electronic module
- - Power steering can fail unexpectedly.
- - Repair would replace the steering gear for $2,100; recall exists for some models; Ford will decline the claim.
Power steering goes out not warning. I am told it is a bad electronic module.
But they cant just change the module they have to change the entire steering gear for the sum of $2,100. WHAT! This is robbery. A recall for earlier models and some newer ones is out but my vehicle apparently did not get the faulty module.
I think the facts show that Ford is incorrect. They May be a very good company to some but when you have a problem, they do not care about their customers. Can you imagine $2,100? 6% of what I paid for it an 13% of what is is currently worth.
Filled a case with Ford, person said they are going to decline the claim even before the process to evaluate the claim is executed. Sad.
Preferred solution: Ford replaces the defective part for free.
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That kind of problem is usually considered "normal wear and tear" or similar verbiage.