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Premium extended Warranty does not cover all!!

When they tell you bumper to bumper don't believe them. I currently have my Ford Explorer in for a leake going into three different areas of my vehicle. I was told its due to a clogged water drain that funnels water off of my sun roof. Because its not a "part" but instead needs to be cleaned out i have to pay a total of $500.00 for labor. $100.00 of that was to diagnose the problem. :( What makes me so mad is, i just picked it up Friday haveing a bracket replaced. Here it is Tuesday and its back at the shop again!! When you take it in for maintenance shouldn't this be something they should check??
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1 comment
#1600287

That kind of problem is usually considered "normal wear and tear" or similar verbiage.

ID
#1404324 Review #1404324 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Product
Bozard Ford Lincoln Auto Warranty
Reason of review
Warranty issue

Bad Power Steering electronic module

Power steering goes out not warning. I am told it is a bad electronic module. But they cant just change the module they have to change the entire steering gear for the sum of $2,100. WHAT! This is robbery. A recall for earlier models and some newer ones is out but my vehicle apparently did not get the faulty module. I think the facts show that Ford is incorrect. They May be a very good company to some but when you have a problem, they do not care about their customers. Can you imagine $2,100? 6% of what I paid for it an 13% of what is is currently worth. Filled a case with Ford, person said they are going to decline the claim even before the process to evaluate the claim is executed. Sad.
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ID
#1370055 Review #1370055 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Service
Bozard Ford Lincoln Repair
Reason of review
Damaged or defective
Loss
$2100
Preferred solution
Ford replaces the defective part for free.

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