Lack of diversity

Just watching your commercials it's evident that you lack diversity. Want more sales, become more diverse in your advertising so that potential customers see themselves at your dealership. They will bypass you if they don't feel welcome.
View full review
ID
#3693300 Review #3693300 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Premium extended Warranty does not cover all!!

When they tell you bumper to bumper don't believe them. I currently have my Ford Explorer in for a leake going into three different areas of my vehicle. I was told its due to a clogged water drain that funnels water off of my sun roof. Because its not a "part" but instead needs to be cleaned out i have to pay a total of $500.00 for labor. $100.00 of that was to diagnose the problem. :( What makes me so mad is, i just picked it up Friday haveing a bracket replaced. Here it is Tuesday and its back at the shop again!! When you take it in for maintenance shouldn't this be something they should check??
View full review
1 comment
#1600287

That kind of problem is usually considered "normal wear and tear" or similar verbiage.

ID
#1404324 Review #1404324 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Product
Bozard Ford Lincoln Auto Warranty
Reason of review
Warranty issue

Bad Power Steering electronic module

Power steering goes out not warning. I am told it is a bad electronic module. But they cant just change the module they have to change the entire steering gear for the sum of $2,100. WHAT! This is robbery. A recall for earlier models and some newer ones is out but my vehicle apparently did not get the faulty module. I think the facts show that Ford is incorrect. They May be a very good company to some but when you have a problem, they do not care about their customers. Can you imagine $2,100? 6% of what I paid for it an 13% of what is is currently worth. Filled a case with Ford, person said they are going to decline the claim even before the process to evaluate the claim is executed. Sad.
View full review
ID
#1370055 Review #1370055 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Service
Bozard Ford Lincoln Repair
Reason of review
Damaged or defective
Loss
$2100
Preferred solution
Ford replaces the defective part for free.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article