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Boys Lie

Boys Lie

boyslieofficial.com
What is your customer experience with Boys Lie?

Boys Lie Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Boys Lie has a 1.6 star rating from 4 reviews and consumers are mostly dissatisfied; products praised as lovely but many report damaged items, wrong or missing shipments, poor customer service, and high prices.

Positive Feedback

Clothing appearance is liked by some buyers and a few call the product good despite quality inconsistencies.

Negative Feedback / Risk Areas

  • Repeated Boys Lie customer complaints about missing or misdelivered packages.
  • Reports of damaged or poor-quality garments and inconsistent sizing.
  • Poor customer service response and difficulties obtaining a refund or exchange.

Key Takeaways for Future Customers

  • Read Boys Lie reviews before buying and consider insuring or requiring signature on shipment.
  • Expect potential customer service delays and be prepared to dispute charges if delivery fails.
View full overview ›

Media from reviews

Boys Lie - Racist, rude to customers and don’t take any responsibility
Boys Lie - Racist, rude to customers and don’t take any responsibility - Image 2
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Anonymous
map-marker Bloomfield Hills, Michigan

Trying to exchange an item or return it

AI Highlights
  • - This was a Christmas gift; now it can be exchanged.
  • - Three exchange requests; the screen repeats.
  • - No customer service number; profits drive the company.

This was a Christmas gift but Now I can only exchange. So right there that's wrong.

Asked three times help me exchange and just sent to same screen which repeats exchange only.

No phone number to ask customer service either. Obviously raking in the cash and that's all they care about

User's recommendation: Look at garage or edited

View full review
Marlene W Dye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfaction

AI Highlights
  • - Disingenuous and unresponsive company; stay away.
  • - No phone number; daughter's emails unanswered.
  • - Automated response says reviews will be looked over.

Boys Lie' is the most disingenuous company I have ever dealt with. Yesterday, I emailed them with my issue and the response was, 'We are busy with the Christmas rush.' As it is now mid-February, obviously, this is a month-old message.

There is no phone number. My daughter has emailed them several times with no response. When I went to write a review on their site, the automated response was, 'We will look over your review.' Obviously, they are only going to post glowing reviews.

'Boys Lie'—the emphasis is on 'lie'. WARNING: STAY AWAY.

Loss:
$38
Pros:
  • Clothes lovely
Cons:
  • Unbelievably terible customer service

Preferred solution: Full refund

User's recommendation: stay away

View full review
Charles Natalie R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jodhpur, Rajasthan

Order

Order disappeared??? My email says deliveted.

But I came home and no box??

Where is it?? Im hoping boys lie can help

Preferred solution: Replacement

User's recommendation: Be sure you insure your order or request signature

View full review
lexi l Kkz

Recent orders

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I have received multiple items stained or damaged. Additionally the quality of clothing is horrible.

Sweatpants rip super easy. Some are way too thick.

Cons:
  • Damaged products

Preferred solution: Full refund

View full review
Anonymous
map-marker Washington, District Of Columbia

HORRIBLE UNSERVICE

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AI Highlights
  • - Concerns escalated to managers who promise follow-up that never happens.
  • - Prices are high and sizing is inconsistent; clothes don't fit.

Don't buy anything at this store if you expect to be treated like a 1st or 2nd class citizen. You'll be treated like a 3rd.

They escalate minor concerns a standard agent should be able to remedy to so called managers who will "follow up in a day" then you never hear back. if you followup to their NON-FOLLOW-UP they ignore you. Another narcissistic company who finds their overpriced products to be a privilege to purchase. I won't be shopping here again.

Nevermind their inconsistent sizing - their clothes never fit right and their pants are heavy..not normal sweatpant material on the ones I've purchased.

They did me a favor. I wil go without.

User's recommendation: SHOP ELSEWHERE

View full review
Dana G Ypa

Shipping

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AI Highlights
  • - The item was sent to the wrong address despite providing the correct address.
  • - I called several times and left a callback number, but no one called back.

The item was sent to the wrong address. Original order specified the wrong address so I called the company to provide the correct address and it was still sent to the wrong address.

I called several times and left a call back number, I still have not received a call.

No call, no shirt. Will have to dispute the charge.

Loss:
$50

Preferred solution: Deliver product or service ordered

User's recommendation: Poor customer service

View full review
Michelle J Hkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong address to shipment

AI Highlights
  • - Order shipped to 10 Gray Lane, not Gray Stone.
  • - Delivery shows as completed, but I didn't receive it at 10 Gray Lane.

Hi I placed a order and the place its supposed to be shipped it 10 gray lane not gray stone. It says it was deliver and I didnt receive it at 10 gray lane so how do I get the package here or get a refund on my order.

View full review
Tania H Zkp

Package issues

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Call me package never came

917-612-****

Need help

thiggins@***.com

Need to re route package ups said U have to do

Pros:
  • Good product
Cons:
  • Inaccurate shipping info

Preferred solution: Deliver product or service ordered

User's recommendation: More accurate shipping info

View full review
Anonymous
map-marker Bound Brook, New Jersey

I got the wrong pants

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I was sent the incorrect pants.

User's recommendation: Make sure they’re not writ

View full review
Amy B Azk

Racist, rude to customers and don’t take any responsibility

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AI Highlights
  • - Campaigns focus on the same ethnicity with a white aesthetic and offer excuses for the lack of diversity.
Boys Lie - Racist, rude to customers and don’t take any responsibility
Boys Lie - Racist, rude to customers and don’t take any responsibility - Image 2

All of there campaigns focus on the same type of ethnicity, as well as their aesthetic is purely white. When asked about it, they took no responsibility, instead just made up weak excuses as to why over there 2 years plus company has NO access to any other ethnicitys, pictures they have access to nor care about trying to make it more of a body and ethnicity inclusive brand

Cons:
  • Inclusiveness

Preferred solution: Apology

View full review

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