State: Kentucky Clear all filters (4 of 443 reviews match)
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Resolved
1.6
Details
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes

Update by user Oct 21, 2018

The Boxycharm company finally refunded the difference + $10 worth of charms with acknowledgement of what they did to me and an apology. This final resolution came AFTER I had already spent approximately 2 weeks trying to resolve this issue with no luck, and being...

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1 comment
MercifulWelshCorgi486
#1748579

They have very bad customer service!!! NO PHONE NUMBER THAT WORKS... I believe they want your money but not deliver!!!

Review
#1384011 Review #1384011 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Price and variety
  • When i receive the actual product
Cons
  • Customer care
  • Customer service
  • No working phone number
Reason of review
Poor customer service
Loss
$41
Preferred solution
I honestly don't know how to fix this, because after my issue & how it was mishandled I cancelled my subscription to Boxycharm/Boxyluxe due to trust issues. Money can be refunded, but trust has to be earned. Your company has lost my trust.
Tags
  • Bad Customer Experience
  • Refund
  • Overcharged
  • Bad Customer Care
  • Charm Room
  • Beauty Subscription Box

Boxycharm in Elizabethtown, Kentucky - Horrible

1.0
Details
Payed for 2 boxes and was supposed to have got one free for signing up and only receive one that I won’t use I made my profile and it’s all makeup I won’t wear and very unprofessional to know I pay 21 dollars a month and can’t get a problem resolved I want my 2 boxes I payed for ASAP
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Review
#1514852 Review #1514852 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problem with delivery

Boxycharm in Shepherdsville, Kentucky - Kept Charging After Cancellation

2.3
Details
Boxy Charm kept charging me and sending me shipments four months after I cancelled the service. I finally had to cancel my card.
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Review
#1393396 Review #1393396 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Sept 1st Boxy Charm Added a New Box every Quarter , That Morning there Site Crashed , A Couple Hours later I was among a lot Charmer to receive an Email saying We has Upgraded to Luxe Box .On Sunday 24 Hours Later I receive an Email Saying I was on December's Wait List...
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Review
#1364648 Review #1364648 is a subjective opinion of poster.
Product
Boxycharm Subscription

Contact Boxycharm Customer Service

Mailing Address:
Boxycharm
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States
Phone:
(305) 705-3752
All Boxycharm Contacts

Boxycharm Products and Services Reviews

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