State: Florida City: Pembroke Pines Clear all filters (3 of 452 reviews match)
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2.3
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Update by user Jan 28

Hey after contacting them over a week ago they finally sent email sending our referral and getting 500 charms.! YIPPY MY DAUGHTER AND I GOT OURS AS OF THIS WEEKEND.

Original review posted by user Dec 29, 2018

Was promised a free gift to my daughter and I for referral since September 2018 and have contacted...
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1 comment
Anonymous
#1628872

I was contacted the next day said was getting my referral. Was suppose to add extra help to fill all back order issues.

That was December 26, 2018 it’s now January 12, 2019 I think they full of storytelling.

For goodness how hard does it take to grab a product put in box take some tape smack a label hand print if necessary and call ups. Just saying take care of your customers and they won’t post bad reports of your company.

Review
#1436480 Review #1436480 is a subjective opinion of poster.
Service
Boxycharm Rewards Program
Reason of review
Not as described/ advertised

Boxycharm in Pembroke Pines, Florida - Not receiving my package

Necesito saber dónde está mi paquete ya termino el mes y no le he recibido
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Review
#1503633 Review #1503633 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Order processing issue

Boxycharm in Pembroke Pines, Florida - Terrible company to deal with.

1.0
Details
In September of 2018 I ordered a one year subscription to Boxy Charm monthly gift boxes for my grand daughter, Since I do not have credit cards I paid then entire year in advance. She received the first box, and no others until I threatened them with presenting all of my correspondence to the county sheriff. Then they sent October and November. As of now, December 29, 2018 they have not sent this month's box, and they tell me they don't have any record of my account. Their response time is bad, the people working there don't care enough to fully read my letter to them. I would like to get the balance of my money back, but no response yet. Bad situation all around.
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Review
#1436045 Review #1436045 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • Any part of their service
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund

Contact Boxycharm Customer Service

Mailing Address:
Boxycharm
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States
Phone:
(305) 705-3752
All Boxycharm Contacts

Boxycharm Products and Services Reviews

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