State: Florida Clear all filters (16 of 446 reviews match)
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October boxycharm was stolen

2.8
Details
Someone lied to the postal carrier and stole my October boxycharm. It took until October 14, 2019 for them to reach out to me And let me know I would be allowed one replacement. It's October 19, 2019 Five days and my replacement box has yet to ship. For all that hassle and those same generic responses they could've just refunded my money! They have good products but they are way to unprofessional in the way they handle customer service.
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Review
#1684268 Review #1684268 is a subjective opinion of poster.
Product
Boxycharm Subscription

Boxycharm in Riverview, Florida - Damaged product

Laura Geller illuminating powder damages and spilled in the box
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Review
#1677984 Review #1677984 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Damaged or defective
Preferred solution
Replace damaged item

Boxycharm - My box wasn't delivered

It said my box was delivered and I never received my no .
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Review
#1708012 Review #1708012 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Deliver product or service ordered
4.2
Details
I have been with Boxy Charm for over 3 years. I have never had a problem with a missing box or any broken items I will say that its a bait and switch kind of company. They show you these really good products that you think you are getting only to have a million...
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Review
#1704881 Review #1704881 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
On time delivery

Boxycharm in West New York, New Jersey - Packages never received

2.3
Details
the way they send there packages as smart post is not safe at all i get almost all my packages stolen since the post office just drops where ever its convenient for them. Anyone that passes by infront of the house can just pick up the package and leave
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1 comment
Anonymous
#1775290

I put a note on my front door stating that all packages be delivered to the side door. Never had a problem since. Also, Boxy will replace 1 box per year.

Review
#1703934 Review #1703934 is a subjective opinion of poster.

Boxycharm - My box wasn't delivered

I have notification that box was delivered but there is nothing in my mailbox nor on my porch. I arrived home at 3:10pm and checked my box to find nothing. My notification said delivered at 2:52 pm 11/08/19. I calles the local PO and they are investigating and will call me back.
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1 comment
Anonymous
#1775294

The mail person actually has a device that takes a pic of the package when and where it was scanned. Hopefully the PO will figure it out.

Review
#1703268 Review #1703268 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Boxycharm in Clermont, Florida - No review

why my boxycharm subscription when up?
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Review
#1696291 Review #1696291 is a subjective opinion of poster.
Reason of review
Poor customer service

Boxycharm in Pompano Beach, Florida - August boxy charm

I signg last month to month to month boxy charm y remember last month they charged me on the 2nd a ship my order on de 5 … today is august 5 and I didn't even receive an email about my august boxycharm
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Review
#1613969 Review #1613969 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm in Miami, Florida - Cancelar cuenta

1.0
Details
Need to cancel my account with boxy starting april please I want out
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Review
#1483861 Review #1483861 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Return, Exchange or Cancellation Policy

Contact Boxycharm Customer Service

Mailing Address:
Boxycharm
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States
Phone:
(305) 705-3752
All Boxycharm Contacts

Boxycharm Products and Services Reviews

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2.3
Details

Update by user Jan 28

Hey after contacting them over a week ago they finally sent email sending our referral and getting 500 charms.! YIPPY MY DAUGHTER AND I GOT OURS AS OF THIS WEEKEND.

Original review posted by user Dec 29, 2018

Was promised a free gift to my daughter and I for referral since September 2018 and have contacted...
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1 comment
Anonymous
#1628872

I was contacted the next day said was getting my referral. Was suppose to add extra help to fill all back order issues.

That was December 26, 2018 it’s now January 12, 2019 I think they full of storytelling.

For goodness how hard does it take to grab a product put in box take some tape smack a label hand print if necessary and call ups. Just saying take care of your customers and they won’t post bad reports of your company.

Review
#1436480 Review #1436480 is a subjective opinion of poster.
Service
Boxycharm Rewards Program
Reason of review
Not as described/ advertised