Product: Boxycharm Subscription Clear all filters (91 of 90 reviews match)
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Boxycharm - Signed up and cancelled within 3 minutes, box still got shipped out 3 days later

1.8
Details
Boxycharm - Signed up and cancelled within 3 minutes, box still got shipped out 3 days later
Boxycharm - Signed up and cancelled within 3 minutes, box still got shipped out 3 days later
Boxycharm - Signed up and cancelled within 3 minutes, box still got shipped out 3 days later

Update by user Oct 16

Boxycharm finally replied, but they said no refund. And, I've already received the box.

I didn't like the selection that I received unfortunately but I heard even with long term subscribers, they are not always happy with the selection. Anyway, this was a futile effort.

Original review posted by user Oct 09

Signed up and cancelled within 3 minutes, box still got shipped out 3 days later, I mean, what? There is a phone number and it tells you directly to email them. Of course they never get back to you or by the time they get back it's too late to do anything. Is this a scam company or what? Am I the only one who thinks so?
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Review
#1676274 Review #1676274 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Products
Cons
  • Scammed
  • Cant talk to people phone number not working and email ignore
Reason of review
Return, Exchange or Cancellation Policy
Loss
$22
Preferred solution
Full refund
Tags
  • bad service
  • Refunds
  • Subscription

Boxycharm - Call to get an authorized charge charge back

2.0
Details
Boxycharm - Call to get an authorized charge charge back
Boxycharm - Call to get an authorized charge charge back
Boxycharm - Call to get an authorized charge charge back
Is been 2 days haven’t heard from them except for an email acknowledging my email. My subscription was for 3 months which I had already paid got a 3 months subscription charged to my bank account unauthorized.
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Review
#1642487 Review #1642487 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problems with payment

I'm not happy w my situation at boxycharm and YOU DIDNT ANSWER MY EMAILS !!!!!

I'm not happy w my situation at boxycharm and YOU DIDNT ANSWER MY EMAILS !!!!!
They no answer, the time is running and I want to know what will happened if they will do something about it, cause I have 3 subscriptions and I think I deserve a better attention and concern, cause I need to know if I will stay in this subscription, this is no cheap at all and I have nothing that I wanted , the reason a got all the subscriptions was the palettes you said I will get for free if a returned with my subscription after I canceled and you didn’t and neither the premium box that I wanted! this is completely frustrating!!!!!
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Review
#1702166 Review #1702166 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Love the products
  • I did like the customer service before this
Cons
  • Cant talk to a real person
  • Delivery takes forever
  • Didn not send me my box
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • bad service
  • Bad Customer Experience
  • Disappointed Customer
  • Subscription
2.5
Details
I have emailed time and time again it’s about to be November and I still have not received my October box I should not be charge for my November box with my October box is still not gotten here I either want my subscription canceled Or I want at least half off my...
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Review
#1693218 Review #1693218 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Products and price
  • Love the products
Cons
  • Customer service and cash refunds
  • Do not reply within 72 hours
  • No phone number that works to talk to someone
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
Tags
  • Bad Customer Experience
  • Disappointed Customer

Boxycharm - No customer service & unwarranted charges

1.2
Details
Cancelled because I was not receiving ANY quality products that suited me or anything according to the "beauty quiz" and still being charged even though I am not receiving boxes. No customer service, I only get automated responses and have to open up fraud claim with my bank.
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Review
#1700696 Review #1700696 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • No working phone number
  • Did not recieve paid products
  • No customer service
Reason of review
Order processing issue
Loss
$45
Preferred solution
Full refund
Tags
  • bad service
  • Bad Customer Experience
  • Disappointed Customer
  • Bad Customer Care

Boxycharm - ***

1.2
Details
My October box was stolen. And they can't even let me know if they're going to replace it. I have gotten the same computer generated response like 11 times. Sorry, unprofessional, and no damn phone number...scammers!
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Review
#1678053 Review #1678053 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Mix of skincare and makeup
Cons
  • All
  • Ignore your emails
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
Tags
  • Bad Customer Care

Boxycharm - Subscribe

1.0
Details
Boxycharm - Subscribe

Update by user 2 days ago

I hope to get replacement box for 2 months

Update by user 2 days ago

I want replacement box for October and November it was so horrible I did my preference as natural color all I got loud colors. Plus I was brand new customer did not got any gift

Original review posted by user Oct 10

I am not able to subscribe
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Review
#1677193 Review #1677193 is a subjective opinion of poster.
Product
Boxycharm Subscription
Pros
  • Very loud colors
  • Products
Cons
  • No phone number that works to talk to someone
  • Boxycharm box for october and november
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • Giveaways

Boxycharm - I want a refund

1.0
Details
I canceled my subscription And want a refund
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Review
#1648900 Review #1648900 is a subjective opinion of poster.
Product
Boxycharm Subscription
Cons
  • No working phone number
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund

October boxycharm was stolen

2.8
Details
Someone lied to the postal carrier and stole my October boxycharm. It took until October 14, 2019 for them to reach out to me And let me know I would be allowed one replacement. It's October 19, 2019 Five days and my replacement box has yet to ship. For all that hassle and those same generic responses they could've just refunded my money! They have good products but they are way to unprofessional in the way they handle customer service.
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Review
#1684268 Review #1684268 is a subjective opinion of poster.
Product
Boxycharm Subscription

Boxycharm - My box wasn't delivered

I have notification that box was delivered but there is nothing in my mailbox nor on my porch. I arrived home at 3:10pm and checked my box to find nothing. My notification said delivered at 2:52 pm 11/08/19. I calles the local PO and they are investigating and will call me back.
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1 comment
Anonymous
#1775294

The mail person actually has a device that takes a pic of the package when and where it was scanned. Hopefully the PO will figure it out.

Review
#1703268 Review #1703268 is a subjective opinion of poster.
Product
Boxycharm Subscription
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered