Product: Boxycharm Subscription Clear all filters (71 of 71 reviews match)
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Boxycharm - Missing products

4.1
Details
I was opening my boxycharm luxe box on my channel and I found that I am missing 3 products
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Author
Product
Boxycharm Subscription
Reason of review
missing products
Loss
$95
Preferred solution
Let the company propose a solution
Review #1554226 is a subjective opinion of poster.
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Boxycharm - Credit Card Fraud

I have never signed up for this box. My credit card was charged twice... Called my bank, got a new card, and somehow I was charged on my new card too! Now I have to get yet another card!
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Author
Product
Boxycharm Subscription
Review #1550756 is a subjective opinion of poster.
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Boxycharm - Me cobraron 2 veces

Boxycharm - Me cobraron 2 veces
Quisiera saber porque , porque solo era 21 dolares al principio y luego me me cobran 30
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Author
Product
Boxycharm Subscription
Reason of review
Problems with payment
Review #1549488 is a subjective opinion of poster.
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Boxycharm - Why fill out customization?

2.2
Details
Several times I have gotten products that don’t even show up on my face. I get sent fair products when I am a medium skin tone. Isn’t that why we take the beauty test? If I can’t use the products I’m wasting my money. Customer service sends emails stating not everyone will like everything. How can I form an opinion if I can’t use it??
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Author
Product
Boxycharm Subscription
Reason of review
Bad quality
Review #1532567 is a subjective opinion of poster.
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Boxycharm - Double charged for the BoxyLuxe

3.5
Details
I've been emailing, instagram, tweeting them, they still won't answer. There is no customer service number to call so you have to wait on them to answer you back. I was double billed last month and I want a refund. I'm sad I had to cancel my future boxyluxe subscription because I was really enjoying it but who wants to get double charged and then ignored? I understand accidents in billing happen, but at least have a way to resolve the issue!!
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Author
Product
Boxycharm Subscription
Pros
  • Product
Cons
  • Customer service
Reason of review
Problems with payment
Loss
$34
Preferred solution
Full refund
Tags
Review #1531537 is a subjective opinion of poster.
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Boxycharm - Horrible

1.0
Details
Payed for 2 boxes and was supposed to have got one free for signing up and only receive one that I won’t use I made my profile and it’s all makeup I won’t wear and very unprofessional to know I pay 21 dollars a month and can’t get a problem resolved I want my 2 boxes I payed for ASAP
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Author
Product
Boxycharm Subscription
Reason of review
Problem with delivery
Review #1514852 is a subjective opinion of poster.
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Boxycharm - Stealing

1.7
Details
Boxycharm billed me on 3/1/19 for boxyluxe and I still haven’t received it they send we are sending it out. They send me a random ref boxy of bs from February. Been playing email tag with them. There lack of customer service is ridiculous
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Author
Product
Boxycharm Subscription
Reason of review
Bad quality
Review #1510921 is a subjective opinion of poster.
0 comments
I payed for the three months box option back in february and they quickly charged my account. They promise a tracking number mid month letting me know the box was on its way and I never received it nor the box. I reached out to them and they refunded me for the month...
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Author
Product
Boxycharm Subscription
Reason of review
Return, Exchange or Cancellation Policy
Review #1501598 is a subjective opinion of poster.
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Boxycharm - March Deluxe box never received.

I never received the March Deluxe box to which was paid in December and I did not receive December 2018 box. Why discriminate against me and my daughter? We've sent emails and nothing. No reply. We cannot contact you by phone and we need to bdue to items paid for long ago.
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Author
Product
Boxycharm Subscription
Reason of review
Problem with delivery
Review #1498045 is a subjective opinion of poster.
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Boxycharm - Lipstick received

1.0
Details
I received a liquid lipstick when I told BOXYCHARM I use conventional lipstick. And they send me a small box when my daughter paid so I can get the March Deluxe box . 4 to 5 emails later, no one answers. They scammed us. I feel bad for my daughter she wanted to make me happy and they brought us down.
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Author
Product
Boxycharm Subscription
Reason of review
Order processing issue
Review #1498043 is a subjective opinion of poster.