Product: Boxycharm Shipping Service Clear all filters (78 of 78 reviews match)
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3.3
Details
Boxycharm - I won a giveaway I never received!
Boxycharm - I won a giveaway I never received!
Boxycharm - I won a giveaway I never received!

Update by user Jul 29

After contacting the BBB, BoxyCharm reached out to me about 2 days later and apologized to me on how I felt of their mistreatment towards me. They then told me they were putting my case as "Top Priority!" A little after a week I reached out to them again and asked if...

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Review
#1571970 Review #1571970 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • I love boxycarm
Cons
  • Not receiving the giveaway prize i won in april 2019
  • Bad customer service
  • Customer care
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Care
  • Giveaways

Boxycharm - I never received my package

1.0
Details
I have not received my package or was mailed sinced October 6 we are now the 17th i want to know what the *** is going on am I getting it or im getting my money back this is ***
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1 comment
StandingGull693
#1766228

I *** feel you. My *** has not yet arrived either.

I keep checking my tracking history and it just keeps saying the box has left Atlanta GA Distribution Center for the tenth *** times. It’s such *** and they don’t even reply back to my messages.

Review
#1682805 Review #1682805 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • When i receive the actual product
Cons
  • Impossible to contact a live person
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Price reduction
Tags
  • Beauty Subscription Box

Boxycharm in Hemet, California - Yo estoi mui molesta por k en cargué por primera ves mi caja y me la dejaron en un pakete no en la caja como yo la esperaba un pedazo de la caja todo mojado mis cosas umedas y en un pakete

5.0
Details
kiero ablar con el servicio Estoi inconforme 9514746439
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Review
#1689194 Review #1689194 is a subjective opinion of poster.
Service
Boxycharm Shipping Service

Boxycharm - Never received package

4.3
Details
Never got package would like to here back and also would like my monthly package
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Review
#1690493 Review #1690493 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Not receiving the product i paid for
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Beauty Subscription Box

Boxycharm - Never received

1.6
Details
Boxycharm - Never received
I’m not happy at all. I never received my first boxy charm and I was so excited to try it. Then I sent I an email to them and waited the mandatory 2-3 business days and they never got back to me, instead they sent another 2-3 business day email. I’m so upset that I never got my box seeing as I switched from one make up subscription to boxy charm because I heard such great things. Over all I’m just getting upset now and I’ve paid for something it seem I’m never going to get.
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Review
#1562248 Review #1562248 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - Terrible Service Period!

1.0
Details
I joined the subscription 3 months, the first month I received my box. The second month, I never received the box and I notified BoxyCharm and the shipping company, the shipping company claimed they deliver, they hadn’t. The next day I received the box. The third month which was September I never received my box. I contacted he shipping company once again, they claimed they delivered they did not. I contacted BoxyCharm & notified them of this, they said they’d send me a 1 time replacement. That was in early September. I never received it. I have emailed them to no avail. I requested a refund, nothing. I will NEVER purchase from this company again nor will I suggest it to anyone. They claim they’re always having high customer service volume! No what they have is TERRIBLE CUSTOMER SERVICE & BUSINESS ETHIC!
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Review
#1680486 Review #1680486 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Impossible to contact a live person
  • Shipping is terrible
  • Been charged havent received my order cant get anyone to help
Reason of review
Delivery & poor customer service follow up!
Loss
$21
Preferred solution
Deliver product or service ordered
Tags
  • Refunds
  • Subscription

Boxycharm - I never received my package

Boxycharm - I never received my package
Boxycharm - I never received my package
my package this month did not arrive, I do not understand the reason because in the file delivery delivery comes from the Thursday of last week and nothing arrives. please give some response.
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Review
#1537225 Review #1537225 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - Not receiving my package

Ya me quitaron el dinero de mi caja de boxycharm y no me llegó el número de confirmación .y no me ha llegado mi caja
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Review
#1702641 Review #1702641 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue
Loss
$25
Preferred solution
Let the company propose a solution

Boxycharm - Didn’t recibe my package

They send me an email that my package was delivered but I didnt recibe it
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Review
#1694356 Review #1694356 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Let the company propose a solution

Cause someone took my boxycharm box

The mail man lifted my boxycharm box in hallway & someone took it & I have a case on it so I will like to know if I can get another one send to me
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Review
#1688894 Review #1688894 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Problem with delivery