Product: Boxycharm Shipping Service Clear all filters (72 of 72 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Boxycharm - I never received my package

1.0
Details
I have not received my package or was mailed sinced October 6 we are now the 17th i want to know what the *** is going on am I getting it or im getting my money back this is ***
View full review
Review
#1682805 Review #1682805 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • When i receive the actual product
Cons
  • Impossible to contact a live person
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Price reduction
Tags
  • Beauty Subscription Box

Boxycharm - Terrible Service Period!

1.0
Details
I joined the subscription 3 months, the first month I received my box. The second month, I never received the box and I notified BoxyCharm and the shipping company, the shipping company claimed they deliver, they hadn’t. The next day I received the box. The third month which was September I never received my box. I contacted he shipping company once again, they claimed they delivered they did not. I contacted BoxyCharm & notified them of this, they said they’d send me a 1 time replacement. That was in early September. I never received it. I have emailed them to no avail. I requested a refund, nothing. I will NEVER purchase from this company again nor will I suggest it to anyone. They claim they’re always having high customer service volume! No what they have is TERRIBLE CUSTOMER SERVICE & BUSINESS ETHIC!
View full review
Review
#1680486 Review #1680486 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Cons
  • Shipping is terrible
  • Been charged havent received my order cant get anyone to help
  • All
Reason of review
Delivery & poor customer service follow up!
Loss
$21
Preferred solution
Deliver product or service ordered
Tags
  • Refunds
  • Subscription

Boxycharm in Pompano Beach, Florida - August boxy charm

I signg last month to month to month boxy charm y remember last month they charged me on the 2nd a ship my order on de 5 … today is august 5 and I didn't even receive an email about my august boxycharm
View full review
Review
#1613969 Review #1613969 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue
Resolved
3.3
Details
Boxycharm - I won a giveaway I never received!
Boxycharm - I won a giveaway I never received!
Boxycharm - I won a giveaway I never received!

Update by user Jul 29

After contacting the BBB, BoxyCharm reached out to me about 2 days later and apologized to me on how I felt of their mistreatment towards me. They then told me they were putting my case as "Top Priority!" A little after a week I reached out to them again and asked if...

View full review
Review
#1571970 Review #1571970 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • I love boxycarm
Cons
  • Customer care
  • Bad customer service
  • Not receiving the giveaway prize i won in april 2019
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Care
  • Giveaways

Boxycharm - Qué pasa

Se está terminando el mes de junio y no me ah llegado la caja de este mes.
View full review
Review
#1563115 Review #1563115 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - Never received

1.6
Details
Boxycharm - Never received
I’m not happy at all. I never received my first boxy charm and I was so excited to try it. Then I sent I an email to them and waited the mandatory 2-3 business days and they never got back to me, instead they sent another 2-3 business day email. I’m so upset that I never got my box seeing as I switched from one make up subscription to boxy charm because I heard such great things. Over all I’m just getting upset now and I’ve paid for something it seem I’m never going to get.
View full review
Review
#1562248 Review #1562248 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - I never received my package

Boxycharm - I never received my package
Boxycharm - I never received my package
my package this month did not arrive, I do not understand the reason because in the file delivery delivery comes from the Thursday of last week and nothing arrives. please give some response.
View full review
Review
#1537225 Review #1537225 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - HORRIBLE CUSTOMER SERVICE BOX NOT DELIVERED

1.2
Details
My box was damaged by FEDEX and can’t be delivered. There is NO phone number to contact boxy charm which is a joke! I sent email after email with no response. I was charged on the first and box was damaged and they won’t even respond back to me. I CANT stand this company! I have never seen something so unprofessional. I may go back to IPSY where you can check the status of your items and get a response back from them. I can’t believe that they operate a company this way!
View full review
Review
#1533419 Review #1533419 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - Paquete extraviado

El paquete dice que fue entregado pero yo no lo tengo
View full review
Review
#1531854 Review #1531854 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Reason of review
Order processing issue

Boxycharm - PISSED OFF

3.2
Details
I paid for a 6 month subscription starting in February and never received it. It is now May and I still have not gotten my box they have terrible customer service.
View full review
Review
#1527236 Review #1527236 is a subjective opinion of poster.
Service
Boxycharm Shipping Service
Pros
  • Product
  • When i receive the actual product
  • Price and variety
Cons
  • Shipping is terrible
  • Customer care
Reason of review
Poor customer service
Loss
$21
Preferred solution
Deliver product or service ordered
Tags
  • bad service
  • Bad Customer Experience
  • Beauty Subscription Box