Product: Boxycharm Rewards Program Clear all filters (3 of 3 reviews match)
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Boxycharm in Lancaster, Pennsylvania - Problems

I select two products for use my rewards points and I check my bank account and I see the company charge to me the products when it’s supposed to be free. I want my money back and resolve this situation and also I want to cancel my boxycharm.
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Review
#1616097 Review #1616097 is a subjective opinion of poster.
Service
Boxycharm Rewards Program
2.3
Details

Update by user Jan 28

Hey after contacting them over a week ago they finally sent email sending our referral and getting 500 charms.! YIPPY MY DAUGHTER AND I GOT OURS AS OF THIS WEEKEND.

Original review posted by user Dec 29, 2018

Was promised a free gift to my daughter and I for referral since September 2018 and have contacted customer service with emails that say we are looking into it and we see your supposed to receive it. We will send email when it ships. Well for heavens sake it’s December...
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1 comment
Anonymous
#1628872

I was contacted the next day said was getting my referral. Was suppose to add extra help to fill all back order issues.

That was December 26, 2018 it’s now January 12, 2019 I think they full of storytelling.

For goodness how hard does it take to grab a product put in box take some tape smack a label hand print if necessary and call ups. Just saying take care of your customers and they won’t post bad reports of your company.

Review
#1436480 Review #1436480 is a subjective opinion of poster.
Service
Boxycharm Rewards Program
Reason of review
Not as described/ advertised
I have been in contact with boxycharm through email and seem to only get automated responses. I'm not even sure if I actually talked to a person. Very poor customer service! My issue is with their referral/promotional sales tactics and their lack of fulfillment of...
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Review
#1329238 Review #1329238 is a subjective opinion of poster.
Service
Boxycharm Rewards Program
Reason of review
Not as described/ advertised