Product: Boxycharm Customer Care Clear all filters (59 of 59 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Boxycharm in Oxnard, California - Ontrac has not received the package from you

1.0
Details
Boxycharm - Ontrac has not received the package from you
No one helped me it's a *** number
View full review
Review
#1726260 Review #1726260 is a subjective opinion of poster.
Service
Boxycharm Customer Care

Boxycharm - Non-Existent Customer Service

The only time you will speak to anybody helpful is when you are ordering. After that......good luck
View full review
Review
#1723753 Review #1723753 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Cons
  • Joke customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Boxycharm in Los Angeles, California - Order

WHY CANT I TALK TO A LIVE PERSON???
View full review
Review
#1719018 Review #1719018 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Poor customer service

Boxycharm - I need to cancel my boxcharm but I lost my email

I need to cancel my boxycharm
View full review
Review
#1716960 Review #1716960 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Poor customer service

Boxycharm - Log in issues

This company have the worst coustmer derive I’ve ever dealt with
View full review
Review
#1716203 Review #1716203 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Cons
  • Customer service
  • No working phone number
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Boxycharm in New York, New York - Great to introduce to new products

is there any way I can request when I get my monthly boxes to include less skin care products and more make up related products..???
View full review
Review
#1707902 Review #1707902 is a subjective opinion of poster.
Service
Boxycharm Customer Care

Boxycharm - Stay away horrible customer service

1.0
Details
Terrible customer service you can’t ever get your questions answered and social media people that run on Instagram is a joke all it is is a bunch of kids with so much drama and then when somebody has legitimate questions or complaints they ignore you I am canceling all three of my subscriptions
View full review
Review
#1704105 Review #1704105 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Poor customer service
Preferred solution
Fix your CS

Boxycharm - Worst service

1.0
Details
So I finally decided to give boxycharm a try after hearing some good things about there products. So I joined October 1st,2019. I only wanted one box so made sure to cancel after paying for the one. I emailed to make sure it was cancelled & I wouldn’t be getting charged next month. Well November 1st comes & I notice a charge for $40 from them even after my subscription was cancelled? Took them 4 days to get back to me & they just tell me they don’t see anything on my account about the charge for the November box & to send them a screen shot of my bank statement with the charge so I do so. Been days since they haven’t emailed back. Worst company
View full review
Review
#1700899 Review #1700899 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • You get good make up
Cons
  • Overcharges without refunding
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
Tags
  • bad service
  • Overcharged
  • Bad Customer Care

Boxycharm - I need my money back

3.6
Details
Boxycharm - I need my money back
I need my money back, i haven’t had money recently in my card, however yesterday (November 4,2019) my boyfriend added money to my card because we need to buy some stuff. Today (November 5, 2019) i checked my card and the boxycharm maid automatically. I really need my money back please, that money isn’t mine.
View full review
Review
#1699915 Review #1699915 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Pros
  • Good products for price
  • Love the products
  • Products and price
Cons
  • Any part of their service
  • Cant talk to a real person
Reason of review
Return, Exchange or Cancellation Policy
Loss
$27
Preferred solution
Full refund
Tags
  • Refund

Boxycharm - To up date my new credit card

I don’t want my boxy cham cancel I believe my new credit has to be on files
View full review
Review
#1697544 Review #1697544 is a subjective opinion of poster.
Service
Boxycharm Customer Care
Reason of review
Problems with payment