Resolved Boxycharm Reviews
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Update by user Oct 21, 2018
The Boxycharm company finally refunded the difference + $10 worth of charms with acknowledgement of what they did to me and an apology. This final resolution came AFTER I had already spent approximately 2 weeks trying to resolve this issue with no luck, and being...
- Price and variety
- When i receive the actual product
- Not receiving the product i paid for
- Lack of information
- Customer service
Update by user Jul 29
After contacting the BBB, BoxyCharm reached out to me about 2 days later and apologized to me on how I felt of their mistreatment towards me. They then told me they were putting my case as "Top Priority!" A little after a week I reached out to them again and asked if...
- I love boxycarm
- Not receiving the giveaway prize i won in april 2019
- Bad customer service
- Customer care
Update by user Jul 09
They refunded my money after 3rd complaint. They were very nice and apologetic. I will use this company again in the future but will be more aware of their charge policy.
Original review posted by user Jul 05I prepaid for a 12 month subscription. When 1 year was up they turned around and charged my card...
- Good products for price
- Charged my account without knowledge and refusing to refund
Update by user Sep 17, 2018
BoxyCharm has resolved this issue and I am satisfied with the result.
Original review posted by user Aug 25, 2018After 4 years of being a loyal subscriber to Boxycharm, I decided to cancel my subscription as I was starting to get too many duplicates and very similar products in every box. I decided to cash in my...
Update by user Mar 01, 2016
BOXYCHARM went above and beyond with the solution. They were having trouble getting an item for the box in stock so they personally contacted the company so I could get my box as soon as possible.
I was issued a full refund for my January and February boxes as well. I...
- Customer service
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