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Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
Boxycharm - Charged Full Price for Travel Sizes
I bought the Nelson J Hair Mask from the Charm Shop and paid full price $23/2300 charms. Was sent exactly 1 oz, when it retails for $23 for 3.4 oz. I bought the Korres Greek Yogurt Advanced Nourishing Sleeping Facial for full price $46/4600 sharms and was sent 0.47 oz...
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1.6
I liked
  • When i receive the actual product
  • Price and variety
I didn't like
  • Customer service
  • No working phone number
  • Customer care
#1384011
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Boxycharm - Very unprofessional
Boxycharm - Very unprofessional
I'm still waiting for my Boxyluxe for this month. I want to cancel my membership. I think you are so unorganized. Theres two people that I know who haven't received theirs either. I sent you a email last week and still haven't received a response. Very unprofessional...
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2.0
#1501230
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Boxycharm - Horrible .no customer service , fraud

Boxycharm - Horrible .no customer service , fraud
I was browsing at there app. And they ask you if you subscribe to a makeup service i said yes "ipsy". Well they took my 21.00$ with no permission and didnt even have my address . they sent the box to wrong adress and will not refund the debit card there is no customer phone number to even call. They need to be reported .
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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#1505416
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Boxycharm - WORST CUSTOMER SERVICE!!!! FRAUD!!!

The WORST customer service!! Never responds to emails and they send out USED products!! I have found so many fingerprints like someone has swatched my pallets. Absolutely disgusting and unsanitary! All I want is a refund and for them to take their detective products back!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1494138
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I been a boxycharm subscriber since May 2018. I didn't receive my February box. I contacted them and they had me going in circles. They had me contact Fedex to see what happened. Fedex told me that a shipping label was created by boxycharm but no box was ever sent to...
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2.4
#1492497
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WORST! Dont waste your money, I got better products from Playbox. The last 2 boxes I had I got duplicate eyeliners and customer service just argued with me about it until I gave up! Why would I make up being sent 2 *** $5 eyeliners? I dont know if they just reserve the...
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Anonymous
Anonymous

I never got the hair strengthener which was disappointing

Anonymous
Schmidt77

The hair straightener was part of everyone's box for December and has a value of 75$ so get over yourself. You also received a 25$ setting powder, $20 tarte lip paint or a $34...

1.0
#1439358
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Boxycharm - Package not delivered

Boxycharm - Package not delivered
On March 26th my PKG. Was supposed to be delivered by FedEx.Somehow our post office got it, delivered to the wrong address.The gps where the okg. Was delivered showed this.The Auspo doesn't want to replace it or own up so I've tried endlessly to contact Boxycharm by phone and email and they won't own up or answer! I'm at my wit's end and can't even Cancel due to site issues!
1.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1505731
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Boxycharm - Didn't receive box or credit for two people using my code
Boxycharm - Didn't receive box or credit for two people using my code
I've tried to talk them contact them several times through Facebook I had to my friend use my link or code whatever it is to join boxycharm neither one of us were credited for it and I have yet to receive my January box when it is saying it has already been delivered
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Anonymous
Christie

I ordered on the 18th and haven’t even got Email of shipment or anything. Just an order confirmation. Kinda wondering if I’m going to get one. Went ahead and had upgraddd to t...

3.8
#1456108
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I have not received my boxycharm I paid for February an for March already an still I haven’t received my February’s boxycharm this is very disappointing I was relly looking forward to the pink primer u guess had for the February box since my mom received hers before me...
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Anonymous
Jess

February boxes are still being sent out. If you subscribed after the 17th, then you will be receiving the FOMO box. Because the regular February box was sold out. Also, it tak...

1.0
#1483841
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Contact Boxycharm Customer Service

Mailing Address:
Boxycharm
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States
Phone:
(305) 705-3752
All Boxycharm Contacts

Boxycharm - No one has contacted me about my box

I deen texting and no one has resounded to me at all. I have not received my box fir march that is paid for. I would like to know what's going on with my package.
1.0
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Reliability
#1503304
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