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Most Helpful

Boxycharm in Roy, Utah - Damaged

Boxycharm - Damaged
Boxycharm - Damaged
Boxycharm - Damaged
Boxycharm - Damaged
Boxycharm - Damaged
Boxycharm - Damaged
Boxycharm - Damaged
My box arrived today damaged
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Review
#1677167 Review #1677167 is a subjective opinion of poster.
Pros
  • I like it
  • Price and variety
  • Good products for price
Cons
  • There is no working phone number
  • Delivery takes forever
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Boxycharm - Issue

1.0
Details
Can you deactivate my account?? Pls & thanks
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Review
#1679045 Review #1679045 is a subjective opinion of poster.
Pros
  • Ontime delivery
Cons
  • Bad customer service
Reason of review
Poor customer service
Tags
  • Bad Customer Experience

Boxycharm - Box never shipped

1.0
Details
Voicemail said contact through email. But i havs 14 times and still nothing resolved and the havent gotton back to me in weeks now!
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Review
#1678798 Review #1678798 is a subjective opinion of poster.
Cons
  • Cannot talk with a person all through email
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Boxycharm - Missing box

1.0
Details
I was charged for my boxyluxe box September 1st September 3rd I received an email saying that the shipping process has began I have sent back and forth emails and talked to the company and be reassured multiple times that this issue has been resolved but still haven't received my September boxyluxe box now checking the status of my October box is going to arrive before my boxyluxe September box hasn't even left the warehouse I keep getting the runaround I've sent like 14 emails with no reply they keep saying I'll give us at least 72 hours to reply and it's been days and still nothing this customer service for this company is terrible they treat their customers so bad!
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Review
#1678794 Review #1678794 is a subjective opinion of poster.
Pros
  • Regular boxs are great
Cons
  • Never recieved the upgraded box
Reason of review
Order processing issue
Loss
$60
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Boxycharm - Address

4.6
Details
My box is being returned to you because I just moved here and didn’t check my mail on time. Can you please resend it. I am not pissed by the way it’s my fault I’m just trying to contact someone.
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Review
#1678257 Review #1678257 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Beauty Subscription Box

Boxycharm - ***

1.2
Details
My October box was stolen. And they can't even let me know if they're going to replace it. I have gotten the same computer generated response like 11 times. Sorry, unprofessional, and no damn phone number...scammers!
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Review
#1678053 Review #1678053 is a subjective opinion of poster.
Pros
  • Mix of skincare and makeup
Cons
  • Ignore your emails
  • All
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund
Tags
  • Bad Customer Care

Boxycharm in Riverview, Florida - Damaged product

Laura Geller illuminating powder damages and spilled in the box
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Review
#1677984 Review #1677984 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Replace damaged item

Boxycharm - My account

1.0
Details
Please cancel my subscription thanks
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Review
#1677830 Review #1677830 is a subjective opinion of poster.
Cons
  • Tricked
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Please cancel my subscription
Tags
  • cancel account

Boxycharm - Subscribe

1.0
Details
I am not able to subscribe
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Review
#1677193 Review #1677193 is a subjective opinion of poster.
Tags
  • Giveaways

Boxycharm - Unprofessional and disappointing

2.1
Details
after receiving multiple excuses as to why my add on purchases were not shipped - they decided to quit answering me entirely after they took my money for all 3 of the products i ordered
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Review
#1677027 Review #1677027 is a subjective opinion of poster.
Pros
  • Great quality
Cons
  • Customer service
  • Cant talk to people phone number not working and email ignore
  • Do not recieve items paid for
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • bad service

Contact Boxycharm Customer Service

Mailing Address:
Boxycharm
880 SW 145th AVE
Pembroke Pines, Florida 33027
United States
Phone:
(305) 705-3752
All Boxycharm Contacts

Boxycharm - Product broken

Boxycharm - Product broken
I just received my package and an idem came broken
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Review
#1676862 Review #1676862 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
I want a new product